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East Suffolk and North Essex NHS Foundation Trust
About
East Suffolk and North Essex NHS Foundation Trust is one of the largest NHS organisations in the region, employing over 12,000 staff and serving a population of almost 800,000 residents. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients' own homes.
We are an ambitious trust with a simple vision, to provide the communities we serve with excellent healthcare and build a better future for the people of East Suffolk and North Essex. To help us do this, we will work closely with our local partners to deliver more of the joined-up services and care our residents need.
For our staff and our patients we have the same philosophy: time matters. We concentrate on removing or improving the things we do that don't work for our patients. For our staff, this means more time to care for patients and greater opportunities to develop skills and experience. We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.
To be the best, we need to attract and keep the best staff. Our size puts us in a strong position to grow, providing more of the latest services. Our scale provides exciting opportunities for development, innovation, research, education and training. Support from technology and logistics help us see patients at the right time.
If you are passionate about patient care, want to develop your skills and knowledge and if your ambition matches ours, its time to work together.
Receptionist - Elective Orthopaedic Centre
Accepting applications until: 27-Nov-2024 23:59
Vacancy status: Open
Accepting applications until: 27-Nov-2024 23:59
Key details
Location
- Gwefan
- Colchester Hospital
- Cyfeiriad
- Turner Road
- Tref
- Colchester
- Cod post
- CO4 5JL
- Major / Minor Region
- Essex
Contract type & working pattern
- Contract
- Permanent
- Oriau
- Part time - 30 hours per week
Salary
- Cyflog
- £23,615 per annum, pro rata
- Cyfnod cyflog
- Yearly
- Gradd
- (AFC Band 2)
Specialty
- Prif leoliad
- Receptionist
We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.
Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits
Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of the ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole. The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
Trosolwg o'r swydd
The Essex and Suffolk Elective Orthopaedic Centre at Colchester Hospital is one of the largest centres of its kind in Europe. Delivering high volume and low complexity cases locally for the people we serve across our region.
You will a valuable member of the small admin team, assisting with the smooth running of the department. You will be responsible for covering all reception duties and ensuring administrative tasks are completed accurately and in a timely, efficient manner. This may include supporting with ward clerking as and when required.
We are looking for someone with a positive attitude who will be able to work autonomously, be able to prioritise and to work well within a busy and demanding environment.
You will have the ability to communicate effectively with members of the public and various levels of staff, both face-to-face and over the phone. This role is the first point of contact into the Centre so we need someone who will ensure that the Trust's values are used at all times to ensure the expected high standards are maintained.
Please note, the working pattern is Monday to Wednesday, 6:30am - 5pm
The Dame Clare Marx Building houses our elective orthopaedic centre (ESEOC) and focuses on elective orthopaedic surgery and day cases. The centre has eight laminar flow theatres, three wards, recovery facilities, and support services including radiology and EBME.
Advert
- To provide a reception service for patients coming into the Essex & Suffolk Elective Orthopaedic Centre (ESEOC), working closely with clinical staff from several health service providers.
- To operate a computerised appointment system to book in and re-schedule patient appointments.
- To liaise with medical secretaries, clinical staff and medical records departments, to ensure the timely and efficient day-to-day operation of all clinics.
- To maintain an efficient appointment booking system
Gweithio i'n sefydliad
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
For full details of the responsibilities and duties of this role please see the attached job description.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Qualifications
Meini prawf hanfodol
- GCSE grade 5/C or equivalent in English and Maths
Meini prawf dymunol
- NVQ level 2 in administration/secretarial or equivalent
- AMSPAR
Experience
Meini prawf hanfodol
- Previous office based administrative work
- Working with members of the public
- Working as part of a team
Meini prawf dymunol
- Previous NHS admin experience
Knowledge
Meini prawf hanfodol
- Confidentiality and Data Protection
- Customer service
Meini prawf dymunol
- NHS knowledge of relevant work area
Further details / informal visits contact
- Enw
- Emily Santo
- Teitl y swydd
- Assistant General Manager
- Cyfeiriad ebost
- [email protected]
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