Car Parking / Cash Office Administrator

Detailed job description and main responsibilities

Main Duties and Responsibilities:

·           Responsible for the day to day management and control of the car parking system and cash off service.

·           Responsible for maintaining accurate manual and electronic records of income and expenditure processed through the Car Parking/Cash Office.         

 ·           To process all the requests received for car parking permits and scratch cards, ensuring that associated records are updated accordingly.

 ·           To provide and keep updated written procedures with regards to the processing of requests for car parking permits/barrier cards, scratch cards and cash office services.

·           To process reimbursements for patients travel expenses in accordance with Trust policies/protocols and Standing Financial Instructions.

 ·           Responsible for ensuring that all monies are receipted promptly, accurate records are maintained and all monies are banked in accordance with Trust policies and procedures and Standing Financial Instructions.

 ·           Responsible for ensuring the Petty Cash Float is balanced each day,  reimbursement of petty cash expenditure within the Trust is appropriately authorised and processed in a timely and accurate manner, including the coding and completion of associated documents in order to adhere to Trust policies, procedures and Standing Financial Instructions.

 ·           Authorised key holder for the Car Parking/Cash Office safe.

 ·           To receipt monies from departments/wards across the SHH site, including patient’s property, ensuring floats are accurately maintained. 

 ·           To be accompanied by a Security Officer to the Bank to deposit monies.

 ·           To reimburse patient monies which can involve visiting ward areas and undertaking collections from cash points around various department on the SHH site.

 ·           Responsible for the completion of associated documents and making ready all banking, which includes the balancing of monies for collection by the Trust’s appointed Security Company, ensuring any anomalies are resolved prior to collection.

·           Issue keys and codes to the bike sheds and changing/shower rooms.

 ·           To inform the Support Services Manager, Director of Estates and Facilities and Auditors immediately of any monetary discrepancies that arise within the Car Parking/Cash Office.

 ·           To liaise with outside Trust appointed agencies with regard to banking and security procedures, this includes the organisation of the banking arrangements to cover bank holidays.

 ·           Produce periodic data/performance reports as directed by the Support Services Manager.

 ·           In conjunction with the Support Services Manager to review/undertake Risk Assessments associated with the Car Parking/Cash Office in relation to security and fire.

 ·           Deal with telephone and general enquiries, ensuring that appropriate messages are relayed or action is taken.

 ·           To undertake any lawful and reasonable management instruction.

Communications:

 ·         To liaise with all levels of management, staff, visitors and external agencies by verbal, written and electronic means.

 ·         To liaise with Creditor Payments.

·         To undertake reception duties in relation to Car Parking/Cash office processes.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

If successful this vacancy will require a Standard DBS check at a cost of £21.90. This cost will be deducted from your first Trust salary

In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.