Trac proudly powers the recruitment for
East of England Community Health and Care NHS Trust
About
Looking after you locally
Norfolk Community Health & Care NHS Trust (NCH&C) provides community-based NHS health and care via more than 70 locations across Norfolk, as well as providing a specialist Early Supported Discharge service to stroke patients in Norfolk and Suffolk.
Serving a population of nearly 900,000, NHC&C delivers community dentistry, services for children, young people and families, therapies, community nursing, end of life care and specialist nursing, among others. We believe that people are better looked after locally and this belief drives us to work hard to bring expert care to patients in our seven community hospitals, within GP surgeries and in patients’ own homes. Working in the community will provide you with the opportunity to develop longer-term and more personal relationships with patients, carers, and other professionals.
NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an ‘Outstanding’ rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C’s “compassionate, inclusive and effective leadership at all levels”, the CQC observed that our staff are well supported to make positive changes and innovations.
We welcome applications from people who share our values and can help us deliver outstanding care in our local community.
Contact
- Address
- HR Service Support
- Room 218
- Norwich Community Hospital
- Bowthorpe Road
- Norwich
- Norfolk
- NR2 3TU
- Contact Number
- 01603 697444
Community Nursing Associate - Urgent Community Response Team
Closed for applications on: 12-Jan-2025 00:00
Vacancy status: Closed
Closed for applications on: 12-Jan-2025 00:00
Key details
Location
- Site
- Fakenham, Aylsham, North Walsham, Wroxham, Brundal
- Town
- Norfolk
- Postcode
- NR11 6LZ
- Major / Minor Region
- Norfolk
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
Salary
- Salary
- £26,530 - £29,114 pro rata pa
- Salary period
- Yearly
- Grade
- (Band 4)
Specialty
- Main area
- Community Nursing
NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an ‘Outstanding’ rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C’s “compassionate, inclusive and effective leadership at all levels”, the CQC observed that our staff are well supported to make positive changes and innovations.
Norfolk Community Health & Care NHS Trust is committed to continuing to create a modern and inclusive work environment. As part of this commitment we actively promote flexible working opportunities where possible, to meet the needs and wishes of our workforce to maintain and improve their wellbeing. The trust offers a range of flexibility, including flexible working patterns, and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you.
We welcome applications from people who share our values and can help us deliver outstanding care in our local community.
Before applying for this vacancy, please make sure you’re familiar with ongoing GOV.uk sponsorship eligibility criteria which will impact the organisations ability to provide sponsorship, whether this is currently or in the future.
Specifically for band 3 roles within healthcare please be aware of the salary threshold required for a certificate of sponsorship to be granted, and that unfortunately overseas applicants who are new to care will not reach the minimum salary threshold to obtain a certificate of sponsorship and therefore your application will be withdrawn.
With effect from the 1st April 2026 Norfolk Community Health & Care NHS Trust will be merging with Cambridgeshire Community Services NHS Trust to form a new organisation. The new Trust will provide a wide range of community health and social care services to over 4 million people, with a budget of circa £380 million and a workforce of over 7,000 people.
Job overview
This is an exciting opportunity to be part of a newly developing service utilising your skills and judgment in a multi-disciplinary team to provide an urgent community response to community patients, to avoid hospital admission. The UCR team work together to support colleagues across the system, working with other urgent care providers, working as part of the wider NEAT admission avoidance pathway. If you like working in a fast paced environment in an unplanned situation and have community or emergency care experience, this would be a great opportunity for development.
This is a 7 day a week service and some weekend working will be expected. Hours of service delivery are, 8 am - 8 pm, 365 days per year.
Various bases available in Fakenham, Aylsham, North Walsham, Wroxham, Brundall.
You must hold a full and valid driving licence and have access to a vehicle.
Advert
To provide and monitor high standards of safe, person centred health care to patients within their own places of residence, under the direction of a Registered Nurse, without direct supervision by following prescribed care pathways over a 12 hour period.
You will be responding to 2hour Admission Avoidance visits, such as blocked catheters, urgent wound care, and other unplanned nursing care.
You will be fully supported by the wider Urgent Community Response (UCR) Team with all aspects of the delivery of care for this complex group of patients.
Working for our organisation
NCHC is forward thinking Community Trust and an important part of the health care system in providing outstanding holistic care for our patients and working together to keep patients safe at home and out of hospital. There are multiple learning and development opportunities for all staff with a comprehensive well-being support.
Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
Detailed job description and main responsibilities
Main Duties & Responsibilities
As part of the Urgent Community Response Team, you will be required to:
• Contribute to the delivery of care pathways for patients with long term
conditions, palliative care and rehabilitation needs for example, to achieve
quality of life and independence where possible.
• Work within the Urgent Community Response Team to prevent unnecessary admission to hospital.
• Work within the Urgent Community Response Team to support early discharge from hospital.
• Work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.
• Adhere to the Nursing and Midwifery (NMC) Code of Conduct and
professional practice for Nurses, Midwives and Nursing Associates and work within the Policies, procedures and guidelines of Norfolk Community Health and Care (NCHC).
Clinical
The post holder will:
1. Support the Registered Nurse in the contribution of on-going assessment, treatment, care planning and management of patients.
2. Prepare for, carry out and monitor assessments and treatments in specified clinical areas, and discharge in line with predetermined department protocols.
3. Develop understanding of all elements of the Nursing process and apply competency based treatment techniques/care to patients with specific conditions under the in-direct supervision of a qualified practitioner.
4. Modify and progress intervention / treatment using own clinical reasoning, notifying a qualified practitioner accordingly.
5. Monitor the condition and health needs of patients and promptly alert a Registered Nurse or other Registered health care professionals when there are unexpected changes.
6. Demonstrate problem solving, and contribute to the solution, working with colleagues.
7. Make basic judgements on patients’ response to prescribed treatment, and report findings to a qualified practitioner.
8. Plan and prioritise own visits to delegated patients, and ensure these are documented on SystmOne.
9. Ensure that SystmOne inputting is completed on a daily basis.
10. Where there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension, explanations require adjustments in order to gain understanding, consent and concordance.
11. Establish and maintain therapeutic relationships with patients and carers, incorporating motivation, encouragement and confidence building to enable patients to engage in their treatment/care/management plan.
12. Liaise with the wider Urgent Community Response (UCR) Multi-disciplinary Team (MDT) and regularly communicate with GPs, Social Services, inpatient teams, other allied health care professionals and the voluntary sector as required to ensure identified needs are met and care co-ordinated appropriately.
13. Participate in multi-disciplinary/multi-agency meetings as appropriate, e.g. Gold Standard Framework.
14. Communicate with patients/carers by exchanging factual information, reassurance, tact and empathy.
15. Establish and maintain appropriate working relationships with colleagues, patients, carers and other health care professionals.
16. Demonstrate dexterity and coordination when undertaking treatment of patients where accuracy is important, e.g. taking blood sugars, venepuncture, supervising transfers, passive exercises.
17. Be responsible for ensuring equipment is used safely, following appropriate training, and that it is maintained appropriately.
18. Contribute to the requisitioning of supplies and equipment through electronic ordering systems.
19. Work predominantly independently on specified tasks, with regular clinical support and supervision by a qualified practitioner.
20. Demonstrate an awareness and understanding of consent, and gain consent as appropriate following department policy.
21. Share responsibility for maintaining store cupboards, pool cars, cleaning specialist equipment and general house keeping tasks.
22. Share responsibility for indirect patient contact tasks, such as, answering telephones, arranging appointments, processing referrals and inputting activity data.
23. Be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies.
24. Demonstrate the proficiency to administer medications within local policy and procedure and in line with the NMC Standards of Proficiency.
25. Demonstrate good IT and standard keyboard skills.
26. Undertake the Trust Preceptorship Programme as appropriate.
Professional
The post holder will:
1. Attend and contribute to staff meetings and multidisciplinary team meetings plus other meetings where appropriate.
2. Be an active member of the in-service training programme by attendance at and participation in, training sessions, courses and reflective practice as required to develop current job role.
3. Be able to make own travel arrangements to patients, clinics, base and meetings as required.
4. Demonstrate own duties and provide support and supervision to newly qualified staff and students, new starters and/or less experienced staff; and be involved in induction programmes for new staff / students whilst encouraging an effective learning environment
5. Be aware of limitations of own scope of practice, and when to involve a more senior practitioner, both in daily practice and in emergency situations.
6. Acknowledge and recognise peoples’ expressed beliefs, preferences and choices.
7. Demonstrate an awareness of clinical governance and risk management, and apply to work situation.
8. Provide peer support to other practitioners, demonstrating leadership skills as required.
9. Identify and explore own contribution to team working, and reflect on own practice.
10. Actively contribute to the working of the team and express ideas on improving services for users and the team.
11. Develop competencies to enhance practice to meet the needs of the patient and the service.
Equal Opportunities - We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. Additionally, people with disabilities that fall under the Disability Confident Scheme will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). All sites are Smoke Free.
If you need this application in an offline format, please let us know.
Immigration Status - Norfolk Community Health & Care NHS Trust is a diverse employer and welcomes all job applications. However, potential applicants should note that although the Trust is registered with the Home Office as a sponsor organisation for migrant workers, sponsorship can only be offered against Skilled Worker visas. If you are an applicant from outside the UK and do not already hold a self-gained right to work, we recommend you check the Home Office eligibility requirements before making an application.
Please note: Although we are a registered sponsor organisation, we are unable to offer sponsorship for some job roles, and this will be identified through filtering questions at the start of any job application on the Trac recruitment system.
Redeployment - Please note that in the first instance priority for this vacancy will be given to NCH&C staff who are on the Trusts Redeployment Register.
DBS - If this post is subject to a Disclosure and Barring Service (DBS) check and you are not a current employee of Norfolk Community Health and Care NHS Trust or being recruited as an Apprentice then the cost of the DBS check will be automatically removed from your first month’s salary. However if you are registered with the update service this may not be required.
Closing and Interview Dates -This vacancy may close early if sufficient applicants are received.
Data Protection - A privacy notice detailing how we will handle your data is attached to this advert as a document. Your application will be transferred to our recruitment management system (Trac) once the advert has closed and you will receive notification then detailing how Trac will handle your data.
On April 1st 2025, the Boards of Norfolk Community Health and Care NHS Trust and Cambridgeshire Community Services NHS Trust will come together to deliver services as a group, with a singular board operating across both organisations. Both trusts are high performing specialist community health and care providers working in the East of England. Both have a strong track record, with the highest ratings from the Care Quality Commission, best in class NHS staff survey outcomes, and a decade of experience in innovation and clinical development.
The group model provides health and care services to the population in their homes and neighbourhoods. We provide care that supports people from the very beginning to the very end of their lives.
We will remain two separate employers until further notice, and this role being advertised will be employed by Norfolk Community Health and Care NHS Trust.
Applicant requirements
Person specification
Personal Attributes / Behaviours
Essential criteria
- Able to identify with the Trust’s commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
Personal Qualities
Essential criteria
- Professional appearance
- The ability to kneel, bend & stoop, and work in cramped environments
- Manoeuvre limbs of around 5-6 kg
- Manoeuvre patients using handling aids
- Be reliable
Knowledge, skills and ability
Essential criteria
- Evidence of a higher level of skills and knowledge of practice
- Experience of working in a health or social care setting
- Good communication skills
- Good interpersonal skills
- A team player
- Highly motivated
- Able to provide high standards of care
- Tact & diplomacy
- Empathy & sensitivity
- Ability to use own initiative
- Good observational & reporting skills
- Ability to manage stressful situations
- Leadership skills
- Work flexibly to accommodate patient/service needs
Desirable criteria
- Experience of working in teams under appropriate supervision as part of the multi-disciplinary team
Qualifications
Essential criteria
- Nursing Associate Foundation Degree Qualification
- Registered Nursing associate on the NMC register
Desirable criteria
- NVQ Level 3 in Health and Social Care
Other
Essential criteria
- The post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary. Some roles require additional level of checks as part of the employment process, i.e. roles which come into contact with children, vulnerable adults or their families.
- Must hold full and valid driving licence and have access to a vehicle
- Be able to make own travel arrangements to patients, clinics, base and meetings as required.
- This is a 7 day a week service and some weekend working will be expected. Hours of service delivery, 8am - 8pm, 365 days per year
Further details / informal visits contact
- Name
- Rosy Watson
- Job title
- Clinical Operations Manager
- Email address
- [email protected]
- Telephone number
- 01263 710542
If you have problems applying, contact
- Address
- Room 218, Norwich Community Hospital
- Bowthorpe Road
- Norwich
- NR2 3TU
- Telephone
- 01603 272489
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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