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Guy's and St Thomas' NHS Foundation Trust

About
Contact
- Address
- Trust Offices
- St Thomas' Street
- London
- SE1 9RT
- Contact Number
- 020 7188 7188
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Pain Management and Input Team Leader
Closed for applications on: 27-Dec-2024 00:00
Vacancy status: Closed
Closed for applications on: 27-Dec-2024 00:00
Key details
Location
- Site
- Pain Management and Input Department St Thomas' Hospital
- Address
- Westminster Bridge Road
- Town
- London
- Postcode
- SE1 7EP
- Major / Minor Region
- London
Contract type & working pattern
- Contract
- Secondment: 9 months
- Hours
- Full time - 37.5 hours per week (Monday to Friday)
Salary
- Salary
- £31,944 - £34,937 inc HCA
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 4)
Specialty
- Main area
- Pain Management and Input
Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services.
Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital.
Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions.
Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients.
In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research.
We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit.
Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’.
The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients.
We have one of the most ambitious capital investment programmes anywhere in the NHS.
Job overview
The post holder will lead a team of administrators to provide a high quality administrative support service to the department. The post will provide a broad range of support activities to ongoing and fixed-term projects within the
department and will ensure the smooth running of the service and effective internal and external liaison to contribute to the successful running of the office as a whole.
Advert
The post holder will lead a team of administrators to provide a high quality administrative support service to the department. The post will provide a broad
range of support activities to ongoing and fixed-term projects within the department and will ensure the smooth running of the service and effective internal and external liaison to contribute to the successful running of the office as a whole.
Working for our organisation
We are among the UK’s busiest, most successful foundation trusts. We
provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.
We have a long tradition of clinical and scientific achievement and – as part of King’s Health Partners – we are one of England’s eight academic health sciences centers, bringing together world-class clinical services, teaching and research. We have one of the National Institute for Health Research’s biomedical research centers, established with King’s College London in 2007, as well as dedicated clinical research facilities.
We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighboring NHS
organizations, local authorities and charitable bodies and GPs.
We strive to recruit and retain the best staff as the dedication and skills of our employees lie at the heart of our organization and ensure that our services are of the highest quality, safe and focused on our patients.
Detailed job description and main responsibilities
The duties and responsibilities listed below are representative of the
Administrator Team Lead role and its purpose within the service; they are not exhaustive and the post holder may be required to undertake additional or alternative administrative and managerial duties and responsibilities commensurate with the level of the post, to support the smooth running of the
service.
Main Duties
Lead the provision of a high quality, comprehensive and efficient
administrative service.
Organize and administer meetings, taking comprehensive minutes and
ensuring timely dispatch of papers, highlighting actions.
Responsible for the day-to-day management of the team and ensure that
that staff are managed in line with Trust Policies.
Review and report on staff performance, working with individuals to set clear standards and objectives, identifying training and development needs as well as performance/conduct issues as appropriate.
Motivate and support staff so that they understand the objectives of the service within which they work and are able to maximize their contribution to the highest standard of patient care.
Prepare and produce reports/spreadsheets, presentations and other documents as requested using the format required by the team.
Prepare acknowledgement letters and draft replies where required.
Support in the implementation of projects, with minimal supervision to agreed goals and agreed timescales.
Providing scheduling for the administration team to identify activity that needs booking.
Liaise with the administrative team and the clinical team to ensure all preparation is complete for the INPUT Programs.
Manage and order equipment for the INPUT Programs.
Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or study’s at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity , gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership.
Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy.
As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends.
Flexible working
We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process.
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Applicant requirements
Person specification
Qualifications
Essential criteria
- Good general education with English and Math's to GCSE standard or equivalent
- Educated to diploma level or NVQ 3, City and Guilds certificate level in business administration or equivalent
Experience
Essential criteria
- Proven administrative experience
- Experience in allocating work tasks to staff and setting targets and goals
- Good general customer service experience and or working with administrative and clinical colleagues
Desirable criteria
- Good understanding of PDR/Appraisal process'
- Experience of being on an interview panel
Skills
Essential criteria
- Good general customer service experience and or working with clinical colleagues
- Demonstrable IT skills including data collection, presentation, report writing and handling of data quality issues
- Ability to plan, organize and prioritise own workload and that of administrative staff
- Good attention to detail
- Effective communication skills
- Able to multitask
Further details / informal visits contact
- Name
- Cristina Rockey
- Job title
- Pain Management and Input Service Manager
- Email address
- [email protected]
- Telephone number
- 0207 188 8877
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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