Trac proudly powers the recruitment for

Greater Manchester Mental Health NHS Foundation Trust

About

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Contact

Address: Bury New Road; Prestwich; Manchester; M25 3BL
Contact Number: 0161 938 5253

Find out more

Jobs Website

Open

Ref: 437-6694541-A Vacancy ID: 6871932

Receptionist

Accepting applications until: 06-Jan-2025 14:00

Vacancy status: Open

Accepting applications until: 06-Jan-2025 14:00

Location

Site: Altrincham Health & Wellbeing Centre
Address: 31-33 Market Street
Town: ALTRINCHAM
Postcode: WA14 1PF
Major / Minor Region: Manchester

Contract type & working pattern

Contract: Permanent
Hours: Full time - 37.5 hours per week (2 week rota pattern: Week 1: - 9.00 a.m. to 5.00 p.m. Monday to Friday; Week 2: - 12 Noon to 8.00 p.m. Monday to Thursday and 9.00 a.m. to 5.00 p.m. Friday)

Salary

Salary: £23,615 per annum
Salary period: Yearly
Grade: (Band 2)

Specialty

Main area: Receptionist

Detailed job description and main responsibilities

Main responsibilities are to provide a welcoming service to those visiting our Service and to keep the reception/waiting area up-to-date, clean and a welcoming environment.

Printing, emails to others, franking of post as required on a daily basis.

Assist with stationery orders as and when required.

Assist with associated tasks to the role whilst maintaining an up-to-date reception area.

Assist with calls from service users and others when appropriate to do so.

See attached detailed job description and person specification:

Staff benefits

Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.

27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years

Excellent pension

Cycle to work scheme

Salary sacrifice car scheme

Wellbeing programme

Blue Light Card Discounts

Important Information about working for GMMH:

All positions within the Trust are subject to satisfactory pre-employment checks, for further information on the checks required please visit the NHS Employers website www..nhsemployers.org

Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer.

The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.

We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we’d love to hear from you.

Sponsorship

We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and salary requirements on the UK Government’s website – click here.

If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK.

Do you have experience outside the NHS?

We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities.

We will consider relevant experience outside the NHS to calculate your salary on appointment. Please contact our Recruitment Team for more information.

**Please note, this vacancy may be closed at any time if sufficient applications have been received**

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Person specification

Education/Qualifications

Essential criteria

Office experience or equal demonstrative experience
Educated to GCSE level in English and Maths

Desirable criteria

Relevant level 2 qualification, such as NVQ or apprenticeship

Experience

Essential criteria

Use of VDU
Working in a Confidential Environment

Desirable criteria

Use of office equipment
contact with patients/service users
Knowledge IAPT/Talking Therapies

Knowledge

Essential criteria

GPDR 2018 Act/Data Protection
Patient Confidentiality

Desirable criteria

Use of EPR systems
Knowledge of NHS practices and procedures

Skills and Abilities

Essential criteria

Effective time management skills
ability to prioritise tasks
excellent telephone manner
outstanding communication skills
appropriate keyboard skills
ability to navigate systems, e.g. word, excel, powerpoint
ability to respond to rapidly changing priorities, and working efficiently under pressure
enthusiasm with a positive disposition
Able to cope with pressure and change

Other requirements

Essential criteria

Travel across the footprint of the Trust to attend meetings/events relevant to the role
use of VDUS for a long period of time
flexibility in hours to meet the needs of the service

Documents

Further details / informal visits contact

Name: CAROLYN BERRY
Job title: Admin Manager
Email address: [email protected]
Telephone number: 01613571350
Additional information: Please also ask for Rebecca Paul if contacting the Service.