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Northampton General Hospital NHS Trust

About

We provide a full range of acute clinical services from Northampton General Hospital and Danetre Hospital in Daventry. We are a designated cancer centre and have recently invested in a number of additional specialist services, including in-patient renal services and interventional cardiology. All elective inpatients and emergency admissions are screened for MRSA. As part of our work to improve clinical outcomes we are taking part in a national patient safety programme and have invested in systems to capture patients views on the service we provide. We understand that sometimes a small change can make a big difference for patients.

Our whole focus is on improving the quality of care given to our patients. We see quality as encompassing the following elements:
Clinically effective services
Safe services
The best possible experience for patients

We also believe in involving others in what we do and celebrating success.

Contact

Address: Cliftonville; Northampton; Northamptonshire; NN1 5BD
Contact Number: 01604 634700

Find out more

Jobs Website

Open

Ref: 265-6873941 Vacancy ID: 6873941

Patient Catering Host

Accepting applications until: 02-Jan-2025 23:59

Vacancy status: Open

Accepting applications until: 02-Jan-2025 23:59

Location

Gwefan: Northampton General Hospital
Cyfeiriad: Cliftonville
Tref: Northampton
Cod post: NN1 5BD
Major / Minor Region: Northamptonshire

Contract type & working pattern

Contract

Permanent: Various shifts available

Oriau

Full time
Part time

37.5 hours per week (Various shifts available)

Salary

Cyflog: £23,615 Per annum / Pro rata
Cyfnod cyflog: Yearly
Gradd: (Band 2)

Specialty

Prif leoliad: Permanent

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

You will be responsible for providing an efficient food and beverage service to patients on wards ensuring that food and beverages meets patients medical, dietary and cultural needs.

You will help to prepare the service areas with the necessary equipment, such as crockery, and condiments. In addition, you will be responsible, maintaining a high standard of hygiene and food handling, whilst ensuring all food served to patients is easily accessible.

Full uniform, on the job training and full Trust induction will be given so experience although desired is not essential.

Applicants must be fully vaccinated against Covid 19 before their start date

Ensuring a high quality food and beverage service is provided (Provision of meals and hot or cold beverages). Ensure correct storage, labelling and rotation of chilled produce is followed and relevant temperature monitoring is undertaken. To maintain food quality and service at all times and to action any defects immediately and proactively.

To maintain a pleasant customer focussed manner at all times.

At Northampton General Hospital we provide general acute services and hyper-acute stroke, vascular and renal services to people living in Northamptonshire. As well as this we are an accredited cancer centre and provide cancer services to a wider population of Northamptonshire and parts of Buckinghamshire.

We are proud to be the first hospital in the UK to have obtained Pathway to Excellence® designated accreditation from the American nurses credentialing centre (ANCC).

We celebrate staff achievements and value the importance of working as one big team. That’s why we talk about Team NGH. It’s all about working together to provide the best possible care for our patients and supporting each other to grow and develop our skills. We are driven to helping you to be the best you can be.

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities. The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative. We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

Apply today and join the largest family in Northamptonshire.

Our Excellence Values:

Compassion
Respect
Integrity
Courageous
Accountable

To apply for this post, scroll down to the bottom of this page and select “apply online now”.

In submitting an application form, you authorise Northampton General Hospital to confirm any previous NHS service details via the Electronic Staff Record Inter Authority Transfer process should you be appointed to the post.

Due to the high number of applications received we are unable to respond to each application individually. If you have not been contacted within 4 weeks of the closing date you have been unsuccessful in this application.

For further information on nursing, apprenticeships, A&E or any other departments please visit our specific website or pages that are indicated on the right hand side of this advert.

Northampton General Hospital NHS Trust recognises that staff of differing backgrounds and life experiences enrich our workforce and bring different skills and knowledge. We therefore encourage and welcome applications for our vacancies from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PLEASE NOTE THAT WE RESERVE THE RIGHT TO CLOSE VACANCIES PRIOR TO THE ADVERTISED CLOSING DATE WHEN WE ARE IN RECEIPT OF SUFFICIENT APPLICATIONS

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Person specification

Skills

Meini prawf hanfodol

Ability to follow instructions
Ability to develop rapport with staff, patients, and visitors
Ability to multi task effectively and move from one task to another rapidly when priorities change.
Ability to remain calm under pressure or challenging situations.
Ability to prioritise & use initiative
Basic Computer Skills
Excellent customer service skills
Self-motivated to work under minimal supervision
Able to undertaken the frequent physical duties of the role such a moving laden meal trolleys, carrying trays of food, operation of dishwashing etc
Ability to carry out the full range of duties once trained

Knowledge & Experience

Meini prawf hanfodol

Previous experience of working in a customer facing role.
Knowledge of good health & safety practices.
Working to deadlines with urgency
Knowledge & Understanding of different dietary & cultural needs
Knowledge of food safety protocols
Proven ability working in a team environment

Meini prawf dymunol

Customer service training.
Food service training
Previous food retail experience
Experience of working in a food based industry
Knowledge of special dietary requirements
Knowledge of fresh food production & menu planning

Education and Qualifications

Meini prawf hanfodol

No formal education is required as on the job instruction, training and theoretical knowledge is provided. Therefore the ability to retain information and learning is essential together with excellent communication skills (oral and written).
Be willing to undertake the Basic Food Hygiene Certificate.