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Arden and GEM Commissioning Support Unit

About

Arden & GEM is one of the largest Commissioning Support Units in the country. Our customers include more than 60 Integrated Care Boards (ICB), NHS England, local authorities and a range of care providers.

With offices throughout the Midlands, North West and South East we cover a core geographic patch that extends to Greater Manchester in the north and Essex in the south. Our services are built on a strong foundation of experienced people who build great relationships, a commitment to NHS values and a thorough understanding of our clients and the challenges they face.

We provide real value to our customers by working at scale, creating the synergies and innovation that ultimately drives improved patient outcomes and makes commissioning resources work harder.

Our cornerstones are quality, value, innovation and complete customer focus.

Contact

Employee Services [email protected]

Find out more

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Closed

Ref: FDP - 6878148 Vacancy ID: 6878149

Regional Business Change Manager ( North West Region )

Closed for applications on: 11-Jan-2025 00:01

Vacancy status: Closed

Closed for applications on: 11-Jan-2025 00:01

Location

Site: Wellington House.
Address: 133-155 Waterloo Rd.
Town: London
Postcode: SE1 8UG
Major / Minor Region: Warwickshire

Contract type & working pattern

Contract: Permanent
Hours: Full time - 37.5 hours per week (Hybrid: Approximately 2 Trust/ICB visits per week, one day every 2 weeks in London Waterloo, with the remainder of the week working from home.)

Salary

Grade: NHS AfC: Band 8b

Specialty

Main area: Administration

Arden & GEM is a leading Commissioning Support Unit (CSU) working across the health and care system in England to provide transformational solutions, business support and clinical services. We work in partnership with other health and care organisations to design, develop and deliver better care for patients that improves health outcomes while making efficient use of resources. Regardless of function, specialism, or location, we are all united in our commitment to improving health and wellbeing for everyone.

Our services are built on a strong foundation of experienced people who build great relationships, a commitment to NHS values and a thorough understanding of our clients and the challenges they face.

Arden & GEM CSU is committed to supporting the redeployment of our at risk employees. In line with our policy, staff at risk may be given preferential consideration to posts that could be considered suitable alternative employment. We reserve the right to close, delay or remove adverts while this process is completed. We apologise if you experience a delay in the shortlisting stage of the recruitment cycle.

Detailed job description and main responsibilities

Ensure effective use of FDP products by Trusts and ICBs within your region, focusing on embedding operational improvements.
Drive collaboration by establishing a Change Network and sharing resources, training, and communications.
Perform detailed change impact assessments and provide targeted support to meet delivery milestones.
Communicate effectively across all levels, gaining stakeholder buy-in and ensuring alignment with strategic goals.
Lead cross-functional teams and mentor colleagues to ensure successful delivery of business change initiatives.

Essential Skills and Experience:

Significant experience in leading business change within large, complex environments, particularly in healthcare.
Expertise in structured change management and delivering strategic initiatives within tight deadlines.
Strong stakeholder engagement skills and ability to build relationships at all levels.
Familiarity with NHS processes and organisational structures, with a strong understanding of digital transformation efforts.

Desirable Skills and Experience:

Experience working with IT systems in NHS or healthcare settings.
Project management qualifications (PRINCE2, Agile) and experience using project management tools like MS Project.
Knowledge of tools and techniques for supporting data-driven healthcare planning and operational efficiency.

Qualifications:

Educated to Master’s level or equivalent experience in Business Change or related fields.
Professional qualifications in project management (e.g., PRINCE2, Agile) are highly desirable.

Benefits & Perks:

27 days annual leave (increasing with service) plus bank holidays.
Access to professional development opportunities and NHS-wide training platforms.
Comprehensive mental wellness support and a strong commitment to work-life balance.

Next Steps:

We value independent thinking and risk-taking. We believe that every team member should have the opportunity to contribute and share their ideas. Our culture encourages a healthy work-life balance, and we strive to create an enjoyable and supportive working environment.

Visit our website at www.ardengemcsu.nhs.uk to learn more about who we are and apply.

Note: We are not sponsoring this position, so applicants must be UK residents.

At Arden & GEM CSU, we’re all about making the application process easy and accessible. As an NHS employer, we welcome applications through both NHS Jobs and LinkedIn. Whether you prefer to use LinkedIn’s one-click CV submission or submit an application form via NHS Jobs, the choice is yours! It's 2024, and we’re embracing change and the simplest ways to connect with talent—so apply using the method that works best for you.

Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.

Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you.

All new entrants to the CSU for a permanent position will be subject to a 6 month probationary period. For new entrants appointed on a fixed-term basis, the probationary period is between 1 and 6 months.

Person specification

Application

Essential criteria

Educated to Master’s level or equivalent experience with a qualification in Business Change/Implementation Management at Practitioner level.
Experience designing and executing change strategies, stakeholder engagement, training, and support to ensure successful adoption within the NHS
High-level verbal and written communication skills, including experience managing complex, politically sensitive relationships across organisational structures
Ability to manage and coordinate change networks across multiple Trusts and ICBs to drive FDP adoption.

Desirable criteria

Understanding of NHS digital programmes, care provision, and the broader health economy.
ecognised project management qualifications (e.g., PRINCE2 or Agile Practitioner) or equivalent experience managing IT projects in a healthcare setting.