Band 3 Enteral Feeding Administrator

Trosolwg o'r swydd

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

An exciting opportunity has arisen to help provide a high level, competent, comprehensive administrative support to our Nutrition and Dietetic department. We are looking for a post-holder who can work collaboratively with other administration colleagues to ensure clinical administration tasks are completed appropriately such as appointments and correspondence within acceptable timescales while maintaining patient confidentiality.

The post-holder will work as part of the administrative team to meet overall service priorities and targets, across both our bases at Gee House and Mosley Hall Hospital. This will require close liaison with clinical and support staff across the Division, other clinical teams, patient services, and service users and prioritise workload independently; identifying urgency; highlighting problems and taking appropriate action to prevent or solve problems where necessary.

You will be asked to provide cross-cover within the administration teams at times of short staffing levels to ensure the smooth delivery of services within our service and across all our other sites. The service also supports apprentices including possibilities for dietetic apprenticeships in the future.

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This is a key role within Enteral Feeding. This post will have specific responsibility for the ordering and authorisation for home enteral feeding supplies under the supervision of the Lead Nutrition Nurse. This position will involve monitoring and projecting spend, raising call off orders, handling invoices and preparing reports.

The position will work as part of the administration team and share the responsibility for the team workload.

To receive and authorise discharges of all enterally fed patients into the community and work with the dietetic and nursing team to ensure the patient is allocated to the correct contract..

Maintain a working knowledge of the common problems experienced by patients on enteral feeding and their families.

Responsible for the placement of call off orders for enteral feeding suppliers and monitoring spend against these to reduce waste and cost.

To take bookings over the phone from the public and professionals including sending out confirmation and reminder letters as required

To make and send out appointments following receipt of referrals which includes consulting referral criteria and liaising with patients on receipt of phone call to determine patient’s choice of venue, date and time.  To liaise with clinics/community organisations to organise times and dates for sessions.

Full duties in JD attached 

Gweithio i'n sefydliad

Birmingham Community Nutrition provides a comprehensive community citywide service for the Birmingham CCG and employs over 80 staff. We also support the training of dietetic students from two higher education institutions (A, B & C placements).

Benefits of working for Birmingham Community Nutrition include free parking at all community venues, excellent access to IT equipment to work remotely, up to date office facilities and comprehensive admin support dedicated to the service.

The department has a structured approach to Clinical Governance and your personal development via preceptorship, annual appraisals, clinical supervision and training opportunities. Career development, flexible working and staff support are given high priority in the Trust, whose goal is to be a truly inclusive organisation and a great place to work