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The Newcastle upon Tyne Hospitals NHS Foundation Trust
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For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit Newcastle Hospitals NHS Foundation Trust.
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MDT Administrator / Patient Navigator
Closed for applications on: 16-Jan-2025 00:00
Vacancy status: Closed
Closed for applications on: 16-Jan-2025 00:00
Key details
Location
- Site
- Regent Point
- Town
- 317 Regent Point
- Postcode
- NE3 3HD
- Major / Minor Region
- Tyne and Wear
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
Salary
- Salary
- £26,530 - £29,114 per annum
- Salary period
- Yearly
- Grade
- (Band 4)
Specialty
- Main area
- 317 Newcastle Cancer Centre - Corporate
- Interview date
- 27/01/2025
Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS foundation trusts in the country, with around 15,000 staff and an annual budget of £1.6 billion.
We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re in the top five providers of specialised health services in the country, supporting people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 6,500 patient contacts each day, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Job overview
An opportunity has arisen within the Trust Cancer Flow & Performance Team for an Administrative and Patient Navigation service to the Cancer Multi-Disciplinary Teams.
The Cancer Flow & Performance Team are responsible for the collection, collation and reporting of nationally mandated cancer datasets. The team work closely with members of the cancer multi-disciplinary teams to prospectively manage patients along their cancer pathway, committed to achieving quality cancer services for all patients in accordance with national objectives and standards. Multi Disciplinary Teams (MDT) provide a specialist decision making process in a weekly meeting, reviewing all relevant diagnostic tests, radiology, histology and medical data in order to plan appropriate treatment for those patients diagnosed with cancer.
The MDT Administrator is an integral part of this team responsible for ensuring this happens in an organised fashion, liaising with all relevant departments, clinical and non-clinical personnel. The post holder will also be required to work with clinical teams and the supporting cancer information staff to capture and provide accurate and timely data to meet national standards. They will identify patients who may breach national cancer pathway standards and take appropriate action to negate this.
Please note this role does not have any patient contact and is purely administrative.
Advert
- Interview date: 27 January 2025
- 37 Hours 30 Minutes/Week (Monday - Friday)
NO AGENCIES PLEASE
You will be a highly motivated and organised individual working autonomously for the majority of the time, supporting your clinical team by facilitating the weekly Cancer MDT meetings. You will ensure that all the relevant clinical documentation/reports are available to allow the team to have full discussion of patients’ diagnosis and treatment options, which you are required to capture and record accurately within the Somerset Cancer Register so attention to detail is paramount. You will be required to live-type in the weekly Cancer MDT meetings so proficiency in typing is desirable.
You will have a knowledge of NHS systems, utilising these to collate the information required to support and navigate the cancer patient journey. You will develop knowledge of the various cancer tumour specific pathways and gain an understanding of the national standards relevant to cancer waiting times. This will enable you to monitor the patient journey. Using various reports, you will ensure that investigations are arranged in a timely way, expediting these on occasion to prevent patient breaches of the cancer waiting times standards. You will liaise with both clinical and non clinical members of staff both internally and externally to the organization so good communication skills are essential.
Working for our organisation
Our staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
• Freeman Hospital
• Royal Victoria Infirmary (RVI)
• Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
• Newcastle Dental Hospital
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service
• Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Detailed job description and main responsibilities
Working alongside cancer information colleagues you will be expected to support the team by covering other MDT meetings when needed. You will also support and supervise junior staff.
Full training will be provided in the Somerset Cancer Register and various e-learning modules on cancer anatomy.
Job Purpose
- Coordinates the site specific MDT meeting
- Navigates the patients cancer journey ensuring this takes place in a timely fashion
- Ensure patient data is entered correctly and in a timely manner, producing reports as appropriate
- Effective liaison with departments within the Trust, developing efficient working relationships and promoting the effective use of information services
- To support the multi-disciplinary cancer team to implement the cancer waiting times targets
- Daily supervision and deployment of junior staff
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Person specification
Qualifications & Education
Essential criteria
- NVQ level 3 or equivalent qualification / experience
Knowledge & Experience
Essential criteria
- Knowledge of a range of work procedures and practices
- Knowledge of a full range of administrative systems
- Knowledge of medical terminology
- Prioritising workload
- IT experience in Microsoft Office packages: Word, Excel, PowerPoint and Outlook.
- Experience in communication with senior staff
- Experience of communicating with members of multidisciplinary team
- Experience of using hospital computer systems.
- Previous experience of NHS working procedures
Desirable criteria
- Knowledge of National Cancer Waiting Times Targets
- Have a broad understanding of the national cancer dataset
- Ability to source and collate information/data
- Ability to use databases
- Data management
- Knowledge of multidisciplinary meetings
- Experience of working in a multidisciplinary team
Skills & Abilities
Essential criteria
- IT/Keyboard Skills
- Ability to analyse data that has several components.
- Ability to work with people at different levels, establishing working relationships with staff and across organisational boundaries
- Good verbal and communication skills
- Able to prioritise own work load
- Required to use VDU
- Able to work alone/in isolation when required
- Able to work as part of a team Ability to form relationships over the telephone and face to face
- Able to work under pressure
- Able to meet deadlines
Desirable criteria
- Able to pass on knowledge to others
- Maintain a confident and approachable disposition
Further details / informal visits contact
- Name
- Laura Sok
- Job title
- Cancer Pathway Navigator
- Email address
- [email protected]
- Telephone number
- 01912823845
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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