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South Warwickshire University NHS Foundation Trust
About
South Warwickshire NHS Foundation Trust (SWFT) provides the hospital services to South Warwickshire from four hospitals:
- Warwick Hospital
- Leamington Spa Hospital
- Stratford Hospital
- Ellen Badger Hospital
We also deliver out-of-hospital community services to the whole of Warwickshire and beyond serving a population of more than half a million from various clinics. This includes our Community Teams in North Warwickshire.
What is a Foundation Trust?
South Warwickshire University NHS Foundation Trust was formed on 1 March 2010. A foundation trust status gives us greater freedom to manage our own affairs, and makes us more directly accountable to local people through our Members, who are drawn from the local population and staff.
We are managed by a Board of Directors and the Trust is overseen by our Council of Governors. Find out more about our organisational structure and meetings and papers.
We continue to be part of the NHS and treat patients in accordance with core NHS principles – healthcare that is provided according to clinical need, not ability to pay, that it is free at the point of delivery, and that it meets the needs of everyone.
Our Members actively influence the progress of the Trust and help us to be genuinely patient-centred in every aspect. Find out about becoming a Member.
Clinical Support Worker - Breast Care
Accepting applications until: 26-Jan-2025 23:59
Vacancy status: Open
Accepting applications until: 26-Jan-2025 23:59
Key details
Location
- Site
- South Warwickshire NHS university Foundation Trust
- Address
- Warwick Hospital, Lakin Road
- Town
- Warwick
- Postcode
- CV34 5BW
- Major / Minor Region
- Warwickshire
Contract type & working pattern
- Contract
- Fixed term: 2 years (To work on a rolling two and three week pattern as a job share with exsisting post)
- Hours
- Job share - 18.75 hours per week
Salary
- Salary
- £24,071 - £25,674 pro rata
- Salary period
- Yearly
- Grade
- (Band 3)
Specialty
- Main area
- Breast Care
South Warwickshire University NHS Foundation Trust is one of the top performing organisations within the NHS. Our staff think this is a great place to work and we hope you will agree. We have recently been rated as 'Outstanding' by the Care Quality Commission (CQC) following our most recent inspection.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the whole county. This includes our Community Teams in North Warwickshire.
We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity. Over 6000 people work for the Trust and many of them have been here a long time. People find they don’t need to go elsewhere to find a fulfilling career in healthcare.
The first thing you will notice about us is how we take our values seriously. We believe that our values underpin everything we do. If you are interested in a role with us you need to make sure our values match your own.
Our values can be summed up in one sentence. We are ‘Trusted to provide inclusive, safe, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Probationary Period
All new staff to the Trust will be subject to a standard 6 month probationary period, the details of which will duly follow in your contract of employment.
Equality, Diversity, and Inclusion
South Warwickshire University NHS Foundation Trust is committed to creating and sustaining a positive and inclusive working environment for all our employees. Our aim is to ensure that employees are equally valued and respected and that our organisation is representative of all members of society. We define diversity as valuing everyone as an individual – we value our employees, job applicants, students, patients and visitors as people. This is reflected within our values of being Inclusive, Safe, Effective, Compassionate and Trusted.
Agile and Flexible Working
All our staff will have a work base. However the Trust operates as an Agile Working Team therefore staff may be working from home on a regular basis as required by the service. However, occasionally travel around Warwickshire and into your base will be required so access to your own transport would be helpful.
The Trust also welcome staff to work flexibly and we would welcome the conversation at interview regarding flexible working.
Staff Benefits
The Trust offer a wide range of additional benefits to staff. Anyone who joins us on a substantive basis can assess things such as the Lease Car Scheme, Electronics Scheme, Discounted Leisure and Travel, Cycle to work scheme amongst many others available.
Car Parking
The Trust have recently completed the construction of a multi-storey car park at our Warwick Hospital site which has allowed us to reduce waiting times for car parking passes.
To keep up to date on our latest recruitment activity follow us on twitter @swftrecruit or look us up on Facebook (Recruitment - South Warwickshire NHS Foundation Trust).
Job overview
Warwick Hospital – Helen Clark Suite
Clinical Support Worker Breast Care – Band 3 job share, fixed term for two years- 18.75 hours but alternating between a two and three day week.
We are looking for a patient, calm, motivated and enthusiastic support worker to join the Breast Care Nursing Team in the Helen Clark Suite.
The post holder will undertake a variety of duties including the coordination of breast prosthesis fitting clinics and undertaking photography clinics for pre and post-operative patients. The role includes stock management for the department, supporting the reception team as required and being a point of contact for patients contacting the team in support of the breast care nurses.
Having a knowledge of Lorenzo, ICE, Evolve and Excel is a benefit but you will be fully supported in your on-going learning and development. A Care Certificate is required for the role but this can be undertaken as part of the Induction process.
We look forward to welcoming you to our team.
Advert
To work within a breast care unit which provides care for patients who engage with the service for diagnostic assessment and treatment. The breast care nursing team's aim is to provide a holistic service for our patients so that they feel supported and informed through out their time with us. The role's main duties are :-
Manage prosthesis fitting clinics
To provide a pre and post operative photography clinic for patients undergoing breast surgery
Manage the departments clinical stores
Provide cover for our reception team at times
Working for our organisation
Come and join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further. In addition our staff survey results have placed us 4th in the country for recommended place to work.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
Our values can be summed up in one sentence. We are ‘Trusted to provide safe, inclusive, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Detailed job description and main responsibilities
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Key Result Areas: |
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Communication Communicate effectively with patients and carers, recognising their needs for alternative methods of communication Undertake effective communication with patients in specific clinical situations Communicate effectively with other team members, as well as other professionals involved with the patient’s care Maintain appropriate documentation in a timely and accurate manner. Liaise with multidisciplinary team members to track patient activity prior to and after the weekly Multidisciplinary Team Meeting Personal Development Take responsibility for own developmental learning and performance, including participating in supervision. Maintain skills and knowledge by attending any training, internal or external as identified through personal development plans to increase skills to improve the service and care for patients. Read publications relevant to breast cancer Take responsibility for maintaining a record of own personal development Service Improvement Be aware of and, if appropriate, assistant in current clinical audits. Contribute to the preparation of local guidelines, protocols and standards. Work with colleagues in the team on the development of current and new services and other initiatives. Maintain the notice board in the waiting area and promote good health and educational material. Deal with requires from patients and clinical staff for health information leaflets. Maintain databases and produce reports on CNS workload and LocSSIPs Quality Alert other team members to issues of quality and risk in the care of patients and the working environment Ensure own actions are consistent with clinical governance systems Practice in accordance with agreed standards of care Enable patients to access appropriate professionals in the team Ensure stock items/provisions are ordered from stores as required Ensure patient information and nursing documents are readily available through ordering and printing Be able to manage your own time effectively
Equality and diversity Ensure own actions support equality, diversity and rights Act in ways that recognise the importance of people's rights, interpreting them in a way that is consistent with procedures Respect the privacy, dignity, needs and beliefs of patients and carers Understand basic legal and communication issues regarding child abuse, family violence, vulnerable adults, substance abuse and addictive behaviour Act as a chaperone Clinical skills As a member of the breast care nursing team, under indirection supervision of the Clinical Nurse Specialist undertake simple dressings using aseptic technique Report to the Clinical Nurse Specialist any changes to the patient’s mental and physical condition Prepare and maintain environments and equipment before, during and after patient care interventions Assist in raising awareness of health and well-being, and how it can be promoted e.g. breast awareness/breast screening Give accurate and appropriate information to patients and groups within own competence Undertake patient fitting clinics for patients requiring refitting with breast prosthesis Information processes. Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems as appropriate Inputs accurate activity data about patients onto the Trust Patient Administration system to ensure accurate retrieval of information for monitoring and auditing processes Maintain confidentiality of information relating to patients, relatives, and staff Take the necessary precautions when transmitting information Have a sound working knowledge of Lorenzo, ICE, Evolve and Mosaique |
Applicant requirements
Person specification
Qualifications
Essential criteria
- Good level of basic education or equivalent – GCSE English, Maths or equivalent
- NVQ level 3 or working towards this or equivalent qualification
- Literacy and numeracy skills
Desirable criteria
- CSW course specific to breast care
- Full clean driving licence
- Receptionist training or experience
Experience
Essential criteria
- 2 years previous experience working in a healthcare environment
- Experience working under indirect supervision
- Experience of working within a team.
- Good interpersonal skills
- Experience of working with patients who have a cancer diagnosis
Desirable criteria
- Experience of working with patients who have a breast cancer diagnosis
Skills/Knowledge
Essential criteria
- Demonstrates an understanding of the role of the health care assistant
- Clinical skills and competency relevant to the role e.g. simple dressings utilising aseptic technique
- Undertaking observations of pulse, BP, respirations, temperature
- Standard keyboard skills and knowledge of hospital computer programmes e.g. Lorenzo, ICE, Evolve, Mosaique
- Able to make judgements when there is more than a straightforward choice of options.
- Understand issues regarding accountability and delegation
- Ability to effectively communicate, verbally and in writing
- Ability to prioritise conflicting demands.
- Ability to work both independently and within a team.
- Organisation and administrative skills e.g. ordering of supplies such as prosthesis and dressings
- Printing and updating patient information
- Excellent telephone communication skills
- Prepared to undertake training requirements of the position.
Desirable criteria
- I.T. skills including Excel
- Following appropriate education and training has the ability to undertake prosthetic fittings following training from the Clinical Nurse Specialist or deputy
Personal Qualities
Essential criteria
- Patience and empathy
- Integrity, adaptability, commitment and motivation.
- Ability to work flexibly to support the service
- Be prepared to develop further training and knowledge beyond the basic requirements of the position for both self and service needs
- Demonstrate motivation, reliability and commitment to team working and the development of others
- Flexible, reliable and responsive to change
- Demonstrates an ability to value the opinions of others Demonstrates high level of self- awareness, i.e. strengths and weaknesses, personal qualities and skills
- Ability to understand altered body image and how that may impact on an individual
Interview
Essential criteria
- Manual dexterity and manipulation skills
- Ability to assist others with the delivery of care e.g. assisting in complicated wound dressings
- Fitness to do the job within manual-handling policy
- Concentration required daily
- Personal physical contact with patients and relatives/carers
- Able to communicate routine information that requires tact and persuasive skills, or where there may be barriers to understanding
- Ability to communicate effectively via telephone or group discussion
- Good interpersonal skills
- Proven customer care skills
- Participate in the care of equipment
- Ability to use resources effectively
- Undertake stock control
Further details / informal visits contact
- Name
- Sian Corrie
- Job title
- Lead Clinical Nurse Specialist -Breast Care
- Email address
- [email protected]
- Telephone number
- 01926 495321
- Additional information
ext 4503
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