Sexual Health Outreach Co-Ordinator

Detailed job description and main responsibilities

Main Duties and Responsibilities:

Provide line manager responsibility, supervision, operational management and day-to-day guidance and instruction to the outreach staff teams in Bedfordshire and Milton Keynes, including training and development with regard to trust/ department/specialty policies and procedures, identification of development needs and assist with co-ordinating annual leave and work rotas for this team.

Working to the National Chlamydia Screening Programme (NSCP) targets for Bedfordshire and Milton Keynes, ensure the effective planning, coordination and delivery of Chlamydia screening, to include dual testing, with young people aged 15-24 years across the counties.

Responsibility for results management of NCSP ensuring patients are informed of results and treated either within a community setting or within the clinical service in a timely manner.

Working alongside the service and Public Health to ensure the effective planning, coordination and delivery of targeted HIV POCT across the counties, supporting local agencies with training and resources to deliver it within their service if appropriate. This could include the occasional imparting of a HIV diagnosis to patients.

With the HIV specialist nurse, support the provision of training for the outreach workers to manage an HIV positive diagnosis following a POCT. Ensure the HIV positive care pathways are followed to support direct referral into the iCaSH HIV team.

Ensure the effective planning, coordination and delivery of condom distribution services targeted at young people, vulnerable and high-risk groups across the counties. Supporting local agencies to sign up as ‘distribution points’ through training and resources.

Co-ordinate the GP and Pharmacy provision for condoms, NCSP and emergency hormonal contraception ensuring all relevant information, training and supplies, are up to date. Accurately record and report all activity to the Commissioner via the Service Manager using agreed proformas.

Working with the outreach team, develop and deliver innovative health promotion interventions addressing the needs of the local population. This would include addressing health inequalities and designing programmes for vulnerable and high-risk groups.

Working with the Co-production team to actively engage with high risk, vulnerable and underrepresented groups in Bedfordshire and Milton Keynes to co-produce service development and delivery of all sexual health provision within iCaSH

Working with the outreach team, network and build relationships with relevant community organisations working with vulnerable and high-risk groups with a view to encouraging them to take part in the countywide provision of our health promotion, NCSP, Condom distribution, HIV POCT schemes.

Keeping up to date with local information, provide signposting and support into iCaSH clinics and provide support, signposting and referral to other outside agencies as appropriate.

Ensure all aspects of the outreach service provision are evaluated and reported on in line with Key performance indicators by collating data and producing monthly reports.

 Support the outreach staff when working alone in settings following the Trust’s Lone Work Policy.

Communication:

To represent the iCaSH service to clients, patients, other teams and agencies in order to improve, develop and maintain working relationship and to promote understanding about the service’s role and objectives.

Key relationships will be with a wide range of internal and externals bodies including patients and local people, managers and clinicians Stakeholders.

To attend team meetings, senior staff meetings and any other meetings relevant to organising and developing the service.

Working with the wider iCaSH team, manage enquiries and correspondence, interpreting and communicating highly sensitive and complex information.

Communicating with a wide range of audiences at all levels, orally and in writing.

Ensure appropriate communication and staff involvement structures are in place.

Budgetary Responsibilities:

Ensure that service aims are delivered within the resources available and taking joint action to prevent any over-expenditure.

Assist the Service Manager to control and review the usage of resources against planned performance.

Assist the Service Manager to ensure delivery of standards and targets for operational performance on activity, productivity, quality and risk management.

As requested, provide regular reports on contractual outreach performance as agreed with Service Manager.

Complete health roster each month capturing staff TOIL and overtime.

Authorising staff mileage, additional hours and overtime claims.

People Management

Maintaining own professional development and requirement to take part in appraisal.

Support outreach team development plans to ensure the team is equipped (skills and knowledge) and performing at the required level to meet the demands placed upon it.

Promote a positive and effective working environment by motivating and communicating with staff at all times

Provide line manager responsibility, supervision, operational management and day-to-day guidance and instruction to the outreach staff teams in Bedfordshire and Milton Keynes, including training and development with regard to trust/ department/specialty policies and procedures, identification of development needs and assist with co-ordinating annual leave and work rotas for this team, capability and recruitment and selection of staff

Research & Development Activity

Supports R&D activity as part of their role and responsibilities.

Clinical and Practice Governance

Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act.

Any data that is taken/shared as part of a phone call or transported, or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies.

The post holder must adhere to the Trust risk assessment and risk management processes.

The post holder must adhere to infection control policies and procedures.

Ensure implementation and monitoring of Trust infection control standards and policy within the outreach setting.

Undertake mandatory training and any other training relevant to the role as required by Cambridgeshire Community Services NHS Trust.

The post holder must participate in clinical and safeguarding audits as required.

The post holder is required to participate in relevant emergency preparedness process for their team.

Implement of the Trust’s Clinical Governance, Health and Safety and Risk Management policies and plans, and monitor compliance and implementation within the Service area.

Monitor and manage the outreach service area Risk Register in conjunction with wider iCaSH management team.

Contribute to the answering of complaints within the service.

Ensure the implementation of all Trust policies, procedures and guidelines in line with standard operating procedures.