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Tees, Esk and Wear Valleys NHS Trust

About
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Contact
- Address
- Trust Headquarters
- West Park Hospital
- Edward Pease Way
- Darlington
- County Durham
- DL2 2TS
- Contact Number
- 01325 552000
Senior Business Intelligence Developer
Accepting applications until: 03-Apr-2025 23:59
Vacancy status: Open
Accepting applications until: 03-Apr-2025 23:59
Key details
Location
- Site
- Flatts Lane Centre
- Address
- Flatts Lane
- Town
- Normanby
- Postcode
- TS6 0SZ
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time
- Flexible working
Salary
- Salary
- £37,338 - £44,962 per annum
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 6)
Specialty
- Main area
- Business Intelligence
- Interview date
- 14/04/2025
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job overview
An exciting opportunity has arisen to recruit a Senior Business Intelligence Developer to work on a full-time basis as part of the Integrated Information Centre (IIC) team. The post is based at Flatts Lane Centre, Normanby, however, the Trust endorses a flexible working model that fully facilitates a blended approach to remote and on-site working.
This post will work as part of the Trust’s Business Intelligence (BI) team (referred to as the IIC Team) and will be responsible for the design, development, documentation and testing of bespoke dashboards and reports that will be used to support and improve both patient care and management decision making across the Trust
This will involve working closely with other BI Developers and ETL/Data Warehouse developers within the IIC Team, staff within the wider Business Intelligence & Reporting section and customers, to support the Trust’s Business Intelligence, information and Digital & Data agenda.
The team are in the process of evolving the IIC to further support the Trusts Digital and Data Journey to Change. The IIC is in the late stages of migration to the IBM Cloud and the successful applicant will be ideally placed to develop their skills using IBM Cloud Pak for Data and all the exciting and innovative technology that it entails including AI and machine learning.
Advert
The successful candidate will have a background in Business Intelligence report and dashboard development (ideally with IBM’s Cognos Analytics and related InfoSphere products), with demonstratable, practical skills in relation to Business Intelligence software and associated technologies.
Candidates with strong skills in alternative products such as Power BI, SSRS, QlikView, Crystal Reports, Tableau or other products will also be considered.
The candidate must have an appetite to identify improvements to their own work maximising the use of technology and aiming to automate reporting where possible.
Good communication, customer management skills and staff supervision experience are essential.
The candidate will be responsible for gathering requirements using techniques such as interviews, document analysis, workshops, surveys, use cases, business, and workflow analysis.
They will support the evaluation and development of products and procedures, by analysing existing systems, and performing gap analysis. Support developers and testers by creating professionally written acceptance criteria.
The candidate will be able to analyse business/functional needs and requirements and maintain contact with the customer throughout the development lifecycle and sign-off process.
The candidate will also be able to take on the role of Scrum master during the team sprint cycles and facilitate the team’s agile ceremonies.
Working for our organisation
The Business Intelligence (IIC) team is part of the Business Intelligence & Clinical Outcomes Section of the Digital & Data Services Department working towards the Trusts Digital & Data Journey to Change.
The Digital & Data Services Department is an award-winning, dynamic, and fast-paced environment consisting of over 140 multi-disciplined and talented staff across well structured, supportive, and friendly teams. This leads to many rewarding opportunities for development, self-growth and promotion which is demonstrated by low staff turnover and the significant amount of home-grown talent.
We cover a wide range of specialisms, from Business Intelligence to the provision of IT equipment and everything in-between. No matter where your passion lies, join our brightest minds in supporting our staff deliver the best care for our service users and carers.
You’ll join a team where flexibility, wellbeing and respect are highly valued, and you’ll be supported to be the best version of you!
Detailed job description and main responsibilities
Please see the attached standard job description for more details relating to the main responsibilities and essential criteria. If you would like to discuss the role further, please contact us.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
The responsibilities will include:
• To actively lead, contribute and engage with the IIC Team Agile sprint process including sprint planning, estimation of efforts, daily team huddles, sprint reviews, sprint retrospectives, technical and process developments to support the delivery of an effective service to our customers.
• To support with the review of internal IIC team processes to progress and embed innovative solutions to improve these
• To support the development lifecycle of the Trust’s dashboards, reports and alerts, working with customers, developers and end users to plan, develop and deploy products and features to meet user requirements.
• To gather, define and document user requirements that are clear, concise and testable; to translate those requirements to a plan of work that can be understood and implemented by the development team; to ensure the development meets the objectives and needs of the customer.
• To promote and champion the use and functionality of the IIC within the organisation
• To develop and maintain the Trust’s dashboards, reports and alerts that reside within the IIC portal, supporting the Trust’s Business Intelligence and Information agenda.
• To gather and define user requirements relating to developments to understand the objectives and needs of the customer and translate this to a plan of work.
• To actively contribute and engage with the IIC Team Agile sprint process including sprint planning, estimation of efforts, daily team huddles, sprint reviews and sprint retrospectives.
• To develop the reporting side of the IIC including user facing dashboards, reports and input forms (narrative and commentary functionality), ensuring all developments are built to meet the objectives of the customer before being transitioned into an operational environment.
• To provide specialist support for all Trust-wide IIC Systems. This includes co- producing detailed technical design documentation proposals for change controls, supplier upgrade paths and development proposals.
• To promote a data quality culture throughout the organisation to ensure accurate, complete and up to date information is available from IIC information system to support decision making and management.
• To ensure the Trust derives optimum operational functionality, level of support and best value from managed services and utilisation of systems, aiding clinical care and supporting business requirements. This involves development of close working relationships with clinical and corporate services and third-party suppliers.
• To undertake system testing of own and peer developments
• To develop and maintain appropriate documentation and knowledge to ensure business continuity and contingency.
• To assist in providing a systematic and modern approach to the use of information and its associated technology, thereby ensuring that Trust staff gain maximum benefit from its use.
• To assist and deputise, where appropriate, for the Business Intelligence Systems Manager across a range of information service issues.
• To line manage and support the growth and development of a small team of Business Intelligence Developers.
• To devise and deliver specialist training to internal staff and external customers on technical developments, and complex ideas and processes.
If the contract type on the vacancy states 'Fixed Term' this would mean the vacancy is being advertised to address a temporary need for the duration stipulated on the advert, however, in the event that permanent funding is secured for the post the successful applicant will be confirmed in post on a permanent basis.
Internal applicants must ensure that prior to applying they have agreement from their current line manager that they can be released on a secondment basis.
Trust Welcome Day
Here at Tees, Esk and Wear Valley Foundation NHS Trust we want you to have a positive experience when you start your new role with us. To ensure you have great welcome, for all new starters joining the Trust, we offer two start dates per month on the 1st and 3rd Mondays of that Month.
On your start date, you will be invited to our in person Trust Welcome Day at our Flatts Lane Centre, Middlesborough. Your first day will be engaging and informative, it will allow you to meet and network with a range of Trust staff, learn more about us and what we offer. For certain clinical roles, your Welcome Day could then be followed by up to 9 days face to face training. If this is applicable to you, further information will be provided ahead of your Welcome Day.
Right to Work in the UK
Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here Browse: Work in the UK - GOV.UK (www.gov.uk).
Please provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants - GOV.UK (www.gov.uk). Your current immigration status will not be considered as part of the shortlisting or interview process.
Please note that not everyone needs a ‘Skilled Worker’ visa. If you are applying for a vacancy in health or adult social care, you may be eligible to apply for the Health and Care Worker visa instead.
We are able to offer sponsorship for a Health and Care Worker or Skilled Worker visa, subject to candidate and position eligibility. Please review the job eligibility guidance for skilled workers here: Skilled Worker visa: Your job - GOV.UK (www.gov.uk) and for the Health and Care Worker visa here: Skilled Worker visa: eligible healthcare and education jobs - GOV.UK (www.gov.uk)
Please note: if the job you are applying for does not meet the eligibility criteria above, we will be unable to offer you sponsorship and you will need to explore whether you may be eligible to apply for an alternative immigration route which will secure your right to work in the UK before you apply. If you are in the UK already on a visa, please ensure you have no restrictions that would prevent you from taking this post.
AI in Recruitment
We are aware that Artificial Intelligence (AI) technology is increasingly being used to generate responses for application forms. Applications for this role should be written by the applicant and if, during shortlisting, a Recruiting Manager believes AI has been used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Newly Qualified Nurses
All band 5 nursing positions are only open to those candidates who already have their NMC registration in place and have successfully completed a preceptorship programme. Please note: Newly qualified applicants or those due to qualify will be recruited via a separate process, for more information about this process please contact: [email protected]
TEWV encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID19.
Tees, Esk and Wear Valleys NHS Foundation Trust is committed to the protection of staff, service users and visitors to the Trust from second hand smoke and currently operates a no smoking policy which ensures all buildings and grounds are smoke free.
We are an equal opportunities employer and welcome applications from individuals who have experience of mental ill health or learning disabilities. Our service users and carers tell us our staff should be consistently concerned with maintaining and improving care with pride, empathy and compassion.
This job advert may close as soon as sufficient suitable applications have been received. If interested please apply for this post as soon as possible.
In order for your application to be successfully processed we will require references from your current and previous employer(s) which must cover a minimum period of three years. Please ensure that the reference section of your application is completed appropriately giving the address, telephone number and work email address of each of your current and previous line manager(s). If this section is not fully completed your application may not be processed.
If your application is successful, the information you give on your application form will be used to create and be retained on your electronic staff record and to provide access to core Trust systems.
Please note that if the post you are applying for requires a DBS check, you will be required to also subscribe to the DBS Update Service, if successful, and thereafter renew your subscription each year. The Trust will reimburse the subscription fee.
After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website.
By applying for this post you are agreeing to Tees Esk and Wear Valleys NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.
Person specification
Qualifications
Essential criteria
- Educated to Degree standard or equivalent preferably in an informatics related subject
- Equivalent experiential learning in the field of Information systems design, development and implementation.
Desirable criteria
- Post graduate qualification standard or equivalent or experiential learning in an informatics related subject
- Report development course certificate
Experience
Essential criteria
- Significant experience in creating Dashboards and Reports using Cognos or similar reporting tools
- Experience of developing and using Java within reports and developments
- Significant experience of using and writing advanced SQL and other system development languages
- Significant experience of planning and delivering change within an informatics environment
- Significant experience of managing and administering a large information system
- Significant experience of change control processes and producing technical specification options
- Experience of managing and supporting complex database management systems in busy, confidential settings
- Experience of gathering and defining user requirements
- Experience of supervising staff
- Experience of a customer led service
- Experience of NHS IT systems and services
- Experience in managing projects or work packages
- Experience of business process redesign
Desirable criteria
- Working in an NHS environment
- Experience in the management of third party suppliers
- Experience of working with large data
- Experience of working with analytical cubes
Knowledge
Essential criteria
- Demonstrable post-graduate level knowledge in the following areas: IBM Cognos product suite and how the various layers integrate
- Development cycle including requirements gathering, design, build, test, release and signoff
- Relational database management systems (RDBS)
- Integration between the data warehouse and Cognos reports to enable developments, fault finding and resolution
- Business process redesign techniques
- One or more computer system(s), hardware or software and procedures to develop reports, documents and spreadsheets
- Facilitation and training delivery techniques
- Software application platforms, e.g. (but not limited to) SQL, IBM, Oracle including practical applications
- System change control processes, upgrades paths and release management
- Knowledge of change management principles (ITIL)
- Standard PC applications (e.g. PowerPoint, Word, Excel)
Desirable criteria
- Knowledge of current NHS legislation, policies and procedures
- Knowledge of clinical processes
- Knowledge of corporate processes2
Skills
Essential criteria
- Excellent organisational planning skills
- Ability to grasp high level concepts and relate to operational detail
- Advanced computer literacy and keyboard skills and technical skills in one or more of the following areas: Relational database skills and expertise, Data Modelling, Systems programming languages, Advanced SQL, Cognos, Java, End user interface design (UDFs)
- Use of IBM Cognos suite including Reporting Studio, Framework Manager, Analysis studio and Cognos Administrator
- Ability to resolve complicated data queries and issues that might resided at a data or report level
- Good numeracy and analytical skills
Desirable criteria
- Use of advanced analytical tools
- Facilitation of design workshops with customers
Personal Attributes
Essential criteria
- Able to work under pressure and meet deadlines.
- Committed to continual quality and service improvement.
- Self-aware and committed to continual professional and personal development. Able to accept and respond positively to feedback from supervision.
Further details / informal visits contact
- Name
- Alex Murdoch
- Job title
- Business Intelligence (BI) Systems Manager
- Email address
- [email protected]
- Telephone number
- 01642 374871
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