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Oxford Health NHS Foundation Trust

Gwybodaeth
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people’s homes. We focus on delivering care as close to home as possible.
Cysylltu
- Address
- Trust Headquarters
- Warneford Hospital
- Warneford Lane
- Headington
- Oxford
- Oxfordshire
- OX3 7JX
- Contact Number
- 01865 901000
Administrator - Banbury
Closed for applications on: 28-Chwef-2025 00:02
Statws y swydd wag: Closed
Closed for applications on: 28-Chwef-2025 00:02
Manylion allweddol
Lleoliad
- Gwefan
- North Oxon CAMHS, Orchard Health Centre
- Cyfeiriad
- Cope Rd
- Tref
- Banbury
- Cod post
- OX16 2EZ
- Major / Minor Region
- Swydd Rydychen
Math o gontract a phatrwm gwaith
- Contract
- Parhaol
- Oriau
- Llawnamser - 37.5 awr yr wythnos (Monday-Friday 9am-5pm)
Cyflog
- Cyflog
- £24,071 - £25,674 per annum
- Cyfnod cyflog
- Yn flynyddol
- Gradd
- (Band 3)
Arbenigedd
- Prif leoliad
- Child and Adolescent Mental Health Service Administrator
Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).
We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.
We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
We actively support anti-racism, equality, diversity, and inclusion so, if you’re excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you.
We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.
Good luck and we hope to hear from you.
Trosolwg o'r swydd
Are you an enthusiastic and motivated individual looking to make a difference? Join our vibrant, community-based North Oxon CAMHS (Child and Adolescent Mental Health Services) team!
We provide essential mental health services to children and adolescents across the North of Oxfordshire, and we are seeking an Administrator to support our clinical team. As a key member of our team, you will play a vital role in providing administrative support, ensuring smooth communication with young people, families, and the various agencies we collaborate with. This role is crucial in helping vulnerable young people access our services and ensuring the highest quality of service for our service users and their families.
This role is based at the Orchard Health Centre in Banbury and is Monday to Friday 9am - 5pm.
If you’re looking for a rewarding role where you can truly make a difference, we’d love to hear from you!
Advert
As the first point of contact for visitors, staff, and service users, your role is crucial in creating a welcoming and supportive environment. We are looking for someone with excellent communication skills, a caring attitude, and a warm, friendly manner. Strong organisational skills, the ability to prioritise tasks, and working efficiently under pressure are essential.
You will work closely with our administration team to support the clinicians in delivering high-quality service. Your responsibilities will include answering calls and emails, directing inquiries to the appropriate team members, and providing essential administrative and secretarial support.
In addition, you will actively participate in team meetings and activities to help improve and streamline processes within the CAMHS service. Other office duties will include photocopying, scanning documents, and handling mail distribution.
A key part of the role will be maintaining attention to detail, particularly when managing data security and confidentiality. You will be responsible for maintaining and updating databases, collecting and inputting team activity data, and reporting information when needed.
In return, we offer training, professional development opportunities, and the chance to contribute to the growth of the service. You will receive regular supervision, performance appraisals, and ongoing support to help you thrive in this role.
Gweithio i'n sefydliad
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application you are encouraged to read the “candidate guide to making an application” which is attached to all roles. Please include details around qualifications (including years these were gained particularly if we need to assess for clinical roles that these are still valid) and ensure that the supporting statement is tailored to the role you are applying for and addresses the essential criteria found in the JD.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount
- Pension scheme
- Lease car scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (waiting lists may apply)
- Staff networking and support groups
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
1. To contribute to an effective and efficient business and offer administrative support to the CAMHS teams.
2. To be a focal point of contact for all users of the building and to liaise appropriate with the security, estates, facilities and external contractors when required and maintain visitors log.
3. To accurately format patient reports and letters and distribute to addressees and copies complete as required. Upload all information to patient healthcare records database.
4. To respond appropriately to external telephone queries from patients, families and professionals.
5. To arrange appointments for patients as requested, sending confirmation texts, letters or MS Teams appointment links from CAMHS Bookings Calendar. Update patient healthcare records database with appointment(s).
Please refer to the job description and candidate guidance notes attached for further information on this role.
- All new starters have a thorough induction process, both local and Trust wide, which aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale.
- Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study. Please ask your referees to respond promptly to reference requests.
- We’re advocates of flexible working and many of our roles offer a range of employment options to help you balance your work and personal life.
- Employees are expected to undertake mandatory and statutory training related to their role.
- We are ambitious in our pursuit of excellence, driven by the belief that a fair, just and fully inclusive organisational culture enables our teams to deliver the best quality of care and services possible and we work hard to ensure that our diverse workforce reflects the communities that we serve.
- We welcome applications from all sections of the community, are an Equal Opportunities employer with a number of internal networking groups to support our employees and where possible will always look to make reasonable adjustments in order that you can fulfil the role to recognise your full potential. All our employees are committed to demonstrating through their behaviour our core values – safe, caring and excellent.
- We are committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment.
- Oxford is a world-renowned centre of excellence for research. Oxford Health works closely with the University of Oxford department of Psychiatry and the Department of Primary care, has a Biomedical Research Centre dedicated to improving mental health and the NIHR Clinical Research Facility at the Warneford site. The Trust also hosts the NIHR Applied Research Collaboration (ARC) which carries out applied research that directly impacts patient health and wellbeing
Gofynion yr ymgeisydd
Manyleb y person
Knowledge Requirements
Meini prawf hanfodol
- Excellent computer skills with good knowledge and experience of Microsoft Word, Outlook, Excel and MS Teams
Qualifications – Academic/Skills/Professional
Meini prawf hanfodol
- Qualifications
Further Training or Job Related Aptitude and Skills
Meini prawf hanfodol
- Always ensuring attention to detail
- Good organisational skills
- Ability to prioritise and manage own workload
Experience
Meini prawf hanfodol
- Experience of working in an office environment, including telephone contact with both clients and professionals
- Previous experience of working in a reception or client facing role
Meini prawf dymunol
- Experience of working in a previous healthcare setting
- Previous experience of using a patient centred database
Personal Qualities
Meini prawf hanfodol
- Able to communicate effectively with different audiences, including patients, their relatives, professionals and colleagues
- Able to work effectively within a team environment
- Understanding of the need for confidentiality
- Customer-focused approach
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Lucy Hayes
- Teitl y swydd
- Office Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01865904105
- Gwybodaeth i gefnogi eich cais
Please make contact if you would like to arrange to visit our team or discuss the details of the role.
At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own.
Therefore, if you don’t meet all the requirements of the role and are unsure about applying but are excited about the opportunity, please do get in touch. We will be happy to discuss the requirements in more detail ahead of making a written application.
Ddim yn derbyn ceisiadau mwyach
Ymddiheuriadau, ond nid yw'r swydd wag hon yn derbyn ceisiadau mwyach.
Gallwch chwilio am swyddi tebyg ar fwrdd swyddi'r cyflogwr, neu fynd i'n bwrdd swyddi cenedlaethol Health Jobs UK.