Workforce Advisor

Job overview

Job Opportunity: Workforce Advisor - Absence Focus

We are looking for a dedicated and experienced Workforce Advisor to join our team and play a key role in providing high-quality workforce services, with a particular focus on managing absence. In this role, you will work closely with the relevant Workforce Manager for your operational area, ensuring our people management policies and procedures align with company strategy and objectives

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Key Responsibilities:

• Absence Management: Manage and deliver a complex caseload of absence cases, ensuring compliance and effective resolution in line with company policies.
• Employee Relations: Have attention to detail to support investigations with operational management in regards to disciplinary and grievances to a high standard
• Policy & Procedure Development: Ensure people management policies and procedures are effective and up to date, supporting the delivery of our organisational goals.
• Professional Workforce Support: Provide expert advice and guidance to both managers and employees, fostering a positive and compliant workplace environment.
• Projects: Undertake specialist workforce-related projects and initiatives, driving improvement and change across the organisation within your operational area as required, for example upskilling, policy training and recruitment drives.

What We’re Looking For:

• Strong experience in workforce management, specifically in absence and attendance.
• Excellent communication and interpersonal skills, with the ability to advise and influence at all levels.
• Ability to handle a complex and varied caseload with a solution-focused approach.
• Proactive, adaptable, and comfortable working on projects as well as day-to-day operations.

This is an exciting opportunity to be a part of a dynamic team, making a real impact on the company’s success through effective workforce management.

Working for our organisation

NTW Solutions Limited is proud to provide services to the NHS. We keep hospitals clean and patients fed and we keep buildings running and grounds tidy. Our pharmacy team ensures patients get the medicine they need, and our workforce team recruits people onto the frontline. We transcribe thousands of important medical letters, provide a lease car service to keep people on the move, and ensure suppliers are paid on time.

We are dedicated to being a great inclusive place to work. We provide a wide range of benefits including a good rate of pay and pension and an extensive range of discounts. We care about health and wellbeing and offer a range of support for the people who work here.

We believe everyone has potential and welcome applications from people from a culturally diverse background, those who are LGBTQ+, people with disabilities, anyone who is unemployed or has been out of work for a period of time, or those who have served in our armed forces.

We were set up by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust to provide support services. As a limited company we have built a commercial ethos onto our NHS values and now provide our services to other NHS orgs and beyond.

We make a difference to people’s lives and working here is fulfilling and rewarding. Our social purpose is also driving our plans to become net zero and to tackle discrimination and champion equality. Working here means joining a friendly bunch of people dedicated to supporting better care.