Claims Officer

Trosolwg o'r swydd

We are looking for a highly organised individual with excellent verbal and written communication to join the legal team at Blackpool Teaching Hospitals. A professional manner and strong interpersonal skills are vital, with the ability to build and maintain good relationships with individuals at all levels.

You will take an active role in supporting the processing of potential claims by conducting preliminary investigations into allegations and small claims, ensuring there is a thorough and precise examination of each case.

You will also manage the day-to-day operations of litigation claims, including Clinical Negligence, Employer Liability, and Public Liability Claims. Provide essential "In-house" legal advice, contributing significantly to our legal team's success.

Please note - the proposed interview date for this vacancy may change.

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To assist in supporting the processing of potential claims and take responsibility for carrying out preliminary investigations into such allegations and in conducting investigations into small claims. 
To conduct the day-to-day management of litigation claims (Clinical Negligence, Employer and Public Liability Claims), and “In house” legal advice.

In the absence of the Legal Services Manager seek clarification of legal advice from Deputy Director of Quality Governance, the Trust Solicitors or National Health Service Resolution (NHSR) where appropriate on clinical negligence case management.
To assist the Legal Services Manager inquest funding application and to evaluate risk management issues arising from the above claims. 
In the absence of the Inquest Manager provide advice, support, and education to staff on medico-legal matters including Coroner’s inquests and other Court proceedings.

In the absence of the Head of Legal Services & Claims, you will seek clarification of legal advice from Trust Solicitors or the National Health Service Resolution (NHSR) on clinical negligence case management.

It will be your responsibility to assist the Legal Services Manager to evaluate risk management issues arising from claims. You will provide advice, support, and education to staff on medico-legal matters.

Gweithio i'n sefydliad

Vision - to improve the lives of people who live, work and volunteer on the Fylde Coast and beyond.

 Mission - To deliver safe, effective, sustainable care for everyone, every day.

 Values - The Trust’s values "Caring, Safe and Respectful" help to represent the culture of the Trust and to communicate who the Trust is and how they do things. They also play an important part in encouraging people to come and work and be part of the Trust themselves.

 Our Five-Year Strategy 2022-2027

 In January 2022 we invited staff, patients, carers, the local community, and key partners to be involved in the development of our 2022-2027 strategy.

Following this engagement, we developed the strategy to clearly indicate our vision - to improve the lives of people who live, work and volunteer on the Fylde Coast and beyond. The approach we took to do this was key and shows that we are committed to listening to our staff and actively engaging patients in how we deliver safe, effective, sustainable care for everyone, every day.

Together, our engagement community told us what’s important to them:

• Being an employer of choice.
• Recruiting and retaining staff, especially from local areas.
• Growing excellence through training, education, research and innovation.
• Health promotion and prevention.
• Improving our impact on the environment.
• Creating safe, healthy environments to work and receive care in.