Accounts Receivable Supervisor

Job overview

Looking for a challenging and rewarding role where you can make a real impact? 

We are recruiting for an  Accounts Receivable Supervisor to join our Financial Services team at our HQ in Littlemore, Oxford where you'll oversee the team's daily operations. 

You'll be responsible for ensuring invoices and credit notes are raised, processed, and sent out correctly and on time. You’ll manage overdue debts with a proactive approach, ensuring they’re chased within agreed credit terms and appropriate actions are taken to recover income. With a focus on maximising efficiency and income, you’ll develop, monitor, and improve policies and procedures, while also implementing new systems to optimise the Accounts Receivable function.

You’ll also manage recruitment, induction, and ongoing training for the team, and assist with regular performance appraisals to ensure everyone reaches their potential. You’ll also step in to personally handle complex or difficult customer accounts, working to find effective solutions. 

We operate a hybrid working model with a blend of office and home working (minimum of 1-2 days per week on-site). 

This is an interesting and varied role  in a friendly environment where you can make a real difference to the Trust's financial operations. If this sounds like your area of expertise, we'd love to hear from you! 

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• Responsible for the daily supervision of the Accounts Receivable staff and department, ensuring timely and accurate completion of the daily and monthly workload.
• Ensure that the Accounts Receivable staff adhere to statutory regulations, directives and all relevant internal procedures.
• Responsible for the collection of debt owed to Oxford Health Foundation Trust ensuring that all debt owed to the Trust is received according to terms.
• Ensure that the Debtors team members are organised, motivated, managed, supported and developed
• Ensure customer accounts are reconciled on a regular basis and to action refunds where overpayments have been made.

Please refer to the job description attached for a comprehensive list of duties 

Working for our organisation

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

Our values are: “Caring, safe and excellent”

We offer a wide range of benefits designed to support your career and wellbeing. These include:

•    Excellent opportunities for career progression
•    Access to tailored individual and Trust wide learning and development
•    27 days annual leave, plus bank holidays, rising to 33 days with continuous service
•    NHS Discount across a wide range of shops, restaurants and retailers
•    Competitive pension scheme
•    Lease car scheme
•    Cycle to work scheme
•    Employee Assistance Programme
•    Mental Health First Aiders
•    Staff accommodation (please note waiting lists apply)
•    Staff networking and support groups hosted by our Equality, Diversity & Inclusion team