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University College London Hospitals NHS Foundation Trust

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250 Euston Road
London
NW1 2PG
Contact Number
0845 1555 000

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Closed
Ref: 309-UCLH-5915 Vacancy ID: 7012337

Estates & Facilities Apprentice

Closed for applications on: 18-Mar-2025 00:02

Closed

Closed for applications on: 18-Mar-2025 00:02

Location

UCLH, John Astor House
3 Foley Street
London
W1W 6DN
London

Contract type & working pattern

Fixed term: 18 months (duration of apprenticeship)
Full time - 37.5 hours per week

Salary

£27,082 per annum inclusive of HCAS (London living wage)
Yearly

(NHS AfC: Band 2)

Specialty

Facilities

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Job overview

We are seeking three Apprentices to assist in the day-to-day running of the Facilities Department. 

Job Purpose:

The post holder(s) will be involved in providing general day-to-day support to the Estates and Facilities team within the UCLH Estate (PFI & Non-PFI).  

The role of a Trust Facilities Apprentice will be a band 2 and will include training and support to achieve an apprenticeship in Facilities Services Operative – Level 2  

Job Function:

Responsible to the Facilities Manager, the Facilities Apprentice will gain experience through a structured apprenticeship scheme.  The apprentice will work and gain experience with all things Estates & Facilities including but not limited to: 

Soft Services:

Cleaning, Portering, Waste, Catering. Contracted services & In-House operations such as working the reception desk. 

Hard services:

Estates Maintenance- P.P.M.& Lifecycle Works-Commissioning of new build and refurbishment works-Project works. 

This will be made bespoke to encompass training via industry recognised Training providers (approved qualification will be achieved), mentoring, 1 to 1 training sessions and on the job training, aiming to attain the required experience and ability to provide an efficient and effective auditing role in support of the services contracted or provided as part of the PFI and NHS in-house service provision.

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To work closely with teams within Estates & Facilities that you have been assigned to. This will rotate in relation to the apprenticeship program.

 Fulfil daily tasks required when placed with each team.

 

Attend meetings, contribute, and gain knowledge.

 

  • To undertake the daily audits; joint audits, ad-hoc audits / inspections and monitor the facilities management service provision within the clinical and non-clinical environment.
  • To support the matrons, sisters and environment leads with day-to-day issues.
  • To generate information, this includes compiling information from a variety of sources.
  • To support the Facilities Manager, PFI & Non-PFI, other members of the Estates & Facilities team as directed, with projects, as and when required.
  • To produce reports and records as and when required.
  • To receive and record all relevant documentation in line with local procedures.
  • To maintain data and filing [manual and electronic systems].
  • Record evidence to be used within your studies.

Working for our organisation

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. 

We provide first-class acute and specialist services across eight sites: 

  • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) 

  • National Hospital for Neurology and Neurosurgery 

  • Royal National ENT and Eastman Dental Hospitals 

  • University College Hospital Grafton Way Building 

  • Royal London Hospital for Integrated Medicine 

  • University College Hospital Macmillan Cancer Centre 

  • The Hospital for Tropical Diseases 

  • University College Hospital at Westmoreland Street 

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. 

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. 

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. 

The grade for this role is Band 2. The Annex 21 salary is 75% of the top of the band. Because this would fall below the London Living Wage, the salary has been adjusted up to bring it in line with the London Living Wage : £27082.00

Applicants please note:

·         Maths and English at grades A-C/4-9 or Functional Skills level 2 is required to meet the eligibility of the apprenticeship funding – these will be requested once shortlisted.

·         Applicants must not have a higher qualification in any facilities subject. 

·         Two stage assessment/interview

o   Shortlisted applicants will be invited to a group assessment at the end of March (exact date to be confirmed).

o   Those who are successful in the assessment will be invited to individual interviews in the afternoon on the same day before.

Please make sure that you are available at the end of March, to attend the assessment, before you apply for the role. 

The Estates & Facilities Directorate team has a broad portfolio of responsibilities which range from security, daily cleaning, portering, maintenance, fire safety and more. Estates & Facilities aim to create and sustain a safe and healthy environment for our patients, staff, and visitors.

Our main areas of operation are:

  • Estates maintenance: working closely with our service provider and PFI partners to deliver major planned and critical reactive maintenance and the long-term planning and implementation of our capital investment, asset improvement and project delivery.
  • Facilities and hotel management: providing operational management of cleaning/domestic, portering, catering and other “soft” services and facilities in multi-occupant buildings.
  • Fire safety and security services: including fire training, evacuation procedures, security matters and advice.
  • Environmental sustainability and carbon management: managing the energy, waste, and promoting better use of our resources to minimise the effect on the environment.

Come and be a part of the best NHS trust in England to work for, according to our staff* 

UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust 

*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.  

UCLH top trust to work at in England – for the second year running! University College London Hospitals NHS Foundation Trust.  

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work. 

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH? 

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Person specification

Knowledge & Qualifications

Essential criteria
  • Educated to GCSE level, with grades A* to C/ 9-4 (or equivalent qualification) in Mathematics & English. Certificates will be requested before being invited to an assessment centre.
  • Applicants must not be in any form of education – this includes, school, university, college, or any other apprenticeship
  • Keen interest in the work of facilities/estates and the safety of others
  • Willing to work towards a level 2 apprenticeship in Facilities Operative – must not have a higher qualification in any facilities qualification
Desirable criteria
  • A level or equivalent experience

Experience

Desirable criteria
  • Experience of working in a facilities/estates or hospital environment
  • Experience of recording situations to report upwards
  • Experience of PFI or a large, complex organisation
  • Knowledge of a wide range of Trust/NHS procedures and practices in areas both within and outside role

Skills & Abilities

Essential criteria
  • Ability to use the Word, Powerpoint and Excel to a good standard
  • Ability to obtain information from external sources (e.g: web-based or library sources)
  • Ability to prioritise workload based on urgency and importance.
  • To set a high quality standard, and work in a positive and mature manner.
  • Ability to adopt an objective view and be a good team player.
  • The ability to receive and deal effectively with contentious, confidential and sensitive information; which requires empathetic, reassurance skills.
  • To act in such a manner as to maintain and protect patient and staff confidentiality at all times.
  • Ability to liaise and communicate with all levels of staff internally and externally
  • Ability to deal with constantly changing workload and meet deadlines.
  • The ability to plan and organise a broad range of activities.
Desirable criteria
  • Experience of working in a customer focused office environment
  • The ability to report findings on environment issues that require immediate action.

Other requirements

Essential criteria
  • Ability to learn and follow procedure
  • Ability to work within a team environment and display initiative when necessary
  • Ability to work as part of team
  • Ability to work towards a qualification whilst meeting the demands of a full-time role
  • Right to remain and work in the United Kingdom. If you are here on a visa, your visa length must exceed the length of the apprenticeship course. Candidates must have been resident in the UK for the previous three years at start of study (depending on visa status). Candidates must live in England.
  • Candidates must not be in any other funded training through the Adult Education Budget (AEB) or from the Department for Education (DfE)

Documents

Further details / informal visits contact

Name
Levi Bailey
Job title
Facilities Manager
Email address
[email protected]
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No longer accepting applications

Sorry, this vacancy is no longer accepting applications.

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