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Epsom and St Helier University Hospitals NHS Trust

About
Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.
We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.
The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.
Source - Trust Website
Contact
- Address
- Epsom & St Helier NHS Trust
- East Wing, Epsom Gateway
- Ashley Avenue
- Epsom
- Surrey
- KT18 5AL
- Contact Number
- 020 8296 4045
SSNAP Co-ordinator
Accepting applications until: 13-Apr-2025 23:59
Vacancy status: Open
Accepting applications until: 13-Apr-2025 23:59
Key details
Location
- Site
- Epsom Hospital
- Address
- Dorking Road
- Town
- Epsom Surrey
- Postcode
- KT18 7EG
- Major / Minor Region
- Surrey
Contract type & working pattern
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week
Salary
- Salary
- £31,081 - £33,665 per annum including Outer London HCAS
- Salary period
- Yearly
- Grade
- (Band 4)
Specialty
- Main area
- Stroke
At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.
Job overview
As a member of the Stroke team, the post holder will take a key role in leading and developing the Stroke SSNAP requirements across the Stroke Service at Epsom and St Helier Hospital.
The post holder will contribute to the provision of data quality for stroke patients, within the multidisciplinary team, ensuring that high quality administration is delivered within the Trust’s Stroke services. In conjunction with the multidisciplinary team, the post holder will record and monitor stroke patient outcomes.
The post holder will provide advice and support to patients, their carers and other health care professionals. The post holder will work within agreed care settings according to established protocols or guidelines, and will contribute to the smooth running of the Service from an inpatient and outpatient setting.
The post-holder will be expected to take a lead role in the collection and analysis of mandatory national Stroke data and the dissemination within the Stroke teams and Medicine Directorate. They will be involved in facilitating Stroke Service Improvement to streamline the patient journey and improve the quality of patient care, and also in developing information systems, in line with Trust strategy.
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To support the clinical team with timely and accurate data collection and management of the Stroke data for internal and external submission.
Maintain effective working relationships with the wider Stroke team, enabling joint working initiatives between both sites.
Working for our organisation
St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).
After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.
Detailed job description and main responsibilities
1. Duties of the Post
1.1 To be a fully active and committed member of the Stroke multidisciplinary team.
1.2 To lead and coordinate timely and effective pathway planning for stroke patients from the point of admission,
1.3 To lead and support effective and timely communication between the Trust, Multidisciplinary Team (MDT) and external agencies involved throughout the patient pathway, in order to ensure a high standard of stroke specialist care and to support the Stroke MDT.
1.4 To support the stroke nurses to actively involve stroke service users in feedback of their experiences on the stroke pathway, utilising this information to develop both new and existing ways of working.
1.5 To act as a resource person to provide accurate information, advice and support to the hospital staff, patients, carers and outside agencies about issues relating to the patient pathway
1.6 Ensure patient records are completed accurately and contemporaneously; using Trust IT systems when required.
1.7 Have an awareness of Health and Safety within the work environment.
1.8 To be aware of the Data Protection Act and maintain patient confidentiality as well as maintaining the patient’s privacy and dignity.
2. Professional Leadership and Development
2.1 Maintain effective working relationships with the wider Stroke team, enabling joint working initiatives between both sites.
2.3 To take responsibility for own professional development by participating in regular education and training by attending appropriate courses and meetings.
2.4 Support the Stroke Team to lead and manage change that will provide efficient and effective service developments.
2.5 Participation in Ward or Departmental Meetings to promote good communication and staff involvement / empowerment within the team.
2.6 Ensure that when clinical practice or patient pathways are changed that this is communicated with the wider organisation.
2.7 To participate in, and encourage team involvement in, Clinical Governance and Risk Management initiatives.
2.8 Ensure confidentiality of all patient and staff information at all times.
2.9 Use advanced IT skills to be able to access information for patient care.
2.10 Establish and maintain effective links with local and National agencies to provide appropriate support for patients and their carers.
2.11 Network with, and establish effective relationships with users, carers, professional and managerial colleagues as well as representatives from statutory organisations and voluntary groups.
2.12 Ensure the availability of adequate and appropriate supplies of specialist equipment, pharmaceutical products and educational materials for people following a stroke, their families and carers and health care professionals.
2.13 To contribute to clinical governance developments in line with the strategic development of the Trust.
2.14 Undertake risk assessments within the working environment and take appropriate action.
3. Education, Training and Development
3.1 To pursue a programme of continuous education to achieve and maintain expertise in relation to Stroke.
3.2 In collaboration with staff, patients and carers take a role in service development of Stroke Services in line with nationally agreed guidelines, so to achieve nationally set targets for optimum stroke care.
3.3 In conjunction with Stroke CNSs lead the patient and carer forum and local implementation team meetings.
3.4 To ensure that Trust staff have access to stroke policies and key best practice standards through structured induction for new starters and regular teaching, both informal and formal.
3.5 To participate in, and facilitate, local stroke research studies.
3.6 To work with Stroke Unit Team to establish where change/ service improvement in the patient pathway is required.
3.7 To participate in relevant stroke groups.
3.8 To take minutes for team meetings as required.
4. Personal Professional Development
4.1 To demonstrate an insight into own professional development, contributing to the process of identifying own educational and training needs in conjunction with the line manager.
4.2 To ensure own educational commitment is at least sufficient to maintain revalidation requirements for professional body and to ensure own mandatory training certificates are current, in liaison with Line Manager.
4.3 To undergo, and actively participate in, own performance appraisals.
5. Evaluation of Care and Research
5.1 To ensure a working knowledge of key Trust and national targets and strategies which impact upon patient flow and discharge related activity.
5.2 Use advanced IT skills to be able to access / enter information and data on to the computer.
5.3 Ensure robust Stroke data collection against minimum data set, to maintain up to date records through data entry, and meet local standards for data submissions.
5.4 To utilise and maintain database, together with the Stroke Specialist Nurses and Medicine Stroke Service Manager, to ensure accuracy / quality of this data and to utilise this data to prepare reports as indicators of stroke service performance and development.
5.5 To monitor patient pathway for breaches and delayed discharges, performing a root cause analysis on the delays, and escalating appropriate cases to senior team within the Directorate and other relevant areas in the Trust as required
5.6 Ensure all disciplines involved in Stroke Care complete relevant data requests in a timely manner.
5.7 Compile and circulate weekly breach reports with rationale behind the data.
5.8 Liaise with Clinical Coding regarding Stroke admissions and data when required.
5.9 Participate in data collection to ensure Stroke register is maintained.
5.10 In conjunction with the Trust Communications team, maintain the Stroke intranet page, ensuring it is kept up to date with current Stroke services.
5.11 Utilise and maintain, as necessary, information systems to aid regular audit of clinical practice.
5.12 Participate in clinical audit of Stroke Services from user and provider perspective, taking appropriate action in response to audit findings.
5.13 Be aware of national guidelines and standards in Stroke Care and to help develop and keep updated local evidence-based guidelines, promoting their use throughout the Trust.
Your application: Please ensure that you have read the job description and person specification and that your supporting statement reflects these, as your application will be assessed and scored against these criteria.
References: You will be required to provide 3 years of employment/educational history. We do not accept references from personal email addresses such as Hotmail, Gmail etc. therefore please ensure you are providing professional working email addresses within your application form. If you are unable to provide professional email addresses and are invited to an interview, please ensure you advise the interviewers of this - otherwise, this may delay your pre-employment checks.
Closing date: In order to streamline recruitment within our Trust, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Shortlisting: You will only be contacted via e-mail/SMS by the SWL Recruitment Hub if you are successfully shortlisted for this post. Please ensure that you check your Trac registered e-mail regularly.
DBS: We are committed to safeguarding children and adults who are at risk of abuse. As such, if this post will have access to children or vulnerable adults, you will be required to undertake an Enhanced Disclosure and Barring Service check. However, all employees have a responsibility for safeguarding children and vulnerable adults in the course of their duties and for ensuring that they are aware of the specific duties relating to their role.



Applicant requirements
Person specification
Shortlist
Essential criteria
- IT and Database knowledge acquired through diploma or equivalent experience/qualification.
- In depth knowledge of SSNAP stroke targets.
- Advanced IT skills especially spreadsheets and databases
- Ability to compile, analyse and disseminate information/data at a high level.
Desirable criteria
- Degree educated
- Good understanding of national stroke targets/guidance
Shortlist
Essential criteria
- Self-motivated and able to manage diverse workload.
Desirable criteria
- Ability to effectively manage resources.
Further details / informal visits contact
- Name
- Lee Clarke
- Job title
- General Manager, Acute Medicine, ED and Stroke
- Email address
- [email protected]
- Additional information
Claudine Hastick
Service Manager AMU & Stroke
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