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Birmingham Community Healthcare NHS Foundation Trust

About
We provide high quality, accessible and responsive community and specialist services within Birmingham and the West Midlands. We deliver over 100 clinical services, out in peoples homes and in over 200 hospitals, health centres and clinics. We provide services for adults, children, people with learning disabilities, those with rehabilitation needs and also dental services.
Contact
- Address
- Birmingham Community Healthcare NHS Trust
- Priestley Wharf
- 20 Holt Street
- Birmingham
- West Midlands
- B7 4BN
- Contact Number
- 0121 466 6000
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Band 3 Training/Social Media Project Support Worker
Closed for applications on: 18-Mar-2025 00:01
Vacancy status: Closed
Closed for applications on: 18-Mar-2025 00:01
Key details
Location
- Site
- West Midlands Rehab Centre
- Town
- Birmingham
- Postcode
- B29 6JA
- Major / Minor Region
- Birmingham & The Black Country
Contract type & working pattern
- Contract
- Fixed term: 24 months (NA)
- Hours
- Part time - 22.5 hours per week
Salary
- Salary
- £24,071 - £25,674 per annum
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 3)
Specialty
- Main area
- Assistive Technology
Job overview
Do you have an interest in social media? Do you have interest and skills in editing videos? Would you like to work in a cutting edge team? This might be the job for you!
An exciting opportunity has arisen for a Training/Social Media Project Support Worker to join the team within the Access to Communication and Technology Service.
Access to Communication and Technology is a specialist electronic assistive technology service, which is based at the West Midlands Rehabilitation Centre, Selly Oak, Birmingham B29 6JA. We are a service made up of clinicians (Occupational Therapist, Speech and Language Therapists, Health Care Scientists and assistants), technicians, stock and admin staff providing specialist assessment, set up, provision and maintenance of electronic assistive technology to meet the needs of children and adults who require Augmentative and Alternative Communication (AAC) and Environmental Control (EC).
We are a friendly, enthusiastic, experienced and supportive team who work collaboratively as part of a national network of similar services, all funded by NHS England.
You will be supervised by a Speech and Language Therapist and work alongside the clinical support team.
The post holder will need to work independently and travel widely within the West Midlands region and therefore being a car driver is essential.
Advert
- To assist in the organisation of a wide range of training events and courses offered and hosted by Access to Communication and Technology as an NHSE provider of specialist Assistive Technology services. This will include supporting production and launching of new E Learning packages.
- Where needed, the post holder will also support the clinical team to deliver elements of training to stakeholders, clients, their families and carers e.g. set up training equipment such as laptop, projectors, ensure training materials are available , develop training resources , and deliver elements of training supported by clinical staff
- To support the setting up and management of social media platforms and the website for ACT to promote the service and training available.
Working for our organisation
Be Part of Our Team...
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
Detailed job description and main responsibilities
1. Support the facilitation and hosting of training courses within ACT and in other venues across the West Midlands, including room bookings, ordering lunches (as required), preparing resource packs, setting rooms up on the day, meeting and greeting course participants etc.
2. Utilising good organisational skills to ensure that course and follow-up to courses are delivered in a timely and professional way
3. Support ACT clinical teams to develop course materials, resources and packs
4. Support the production of new E Learning packages including filming and editing video clips and setting up other formats.
5. Support the advertisement and marketing of courses offered by ACT, including on BCHC website and other social media platforms.
6. Support the set up and ongoing management of ACT's social media platforms.
7. Support the updating and development of the ACT website.
8. Manage all course bookings including payments, where applicable using established information systems. Monitor and review bookings and ensure colleagues delivering the training receive appropriate information relating to course attendees.
9. Work with the ACT technical teams to set up demonstration equipment e.g. software and hardware products for courses and demonstrations. Support the team to demonstrate key features and methods of altering equipment features to meet the needs of people with disabilities.
10. Order stationery and other equipment required for the training courses – including loan equipment from Assistive Technology companies.
11. Work under direction, to deliver pre-determined course content to support the learning of local teams and other stakeholders in the use Assistive Technology equipment, including facilitation of small group work.
12. Liaise with Assistive Technology companies and other related companies/organisations to host training led by them.
13. Support the booking and running of product demonstrations and other updates by Assistive Technology and related companies/organisations to ACT team.
14. Use appropriate computer software packages (e.g., Microsoft Word, Excel, Access, PowerPoint, Outlook) to manage bookings manage training resources create course packs, manage the training calendar.
15. Develop skills in understanding assistive technology and how it can be used in straightforward ways to support the needs of people with disabilities.
16. Work with the ACT team to collect and collate statistical data, record and manage training outcomes /evaluation.
17. Support ACT staff with regard to organising their own training needs – maintain staff training records.
UK Home Office Visa Sponsorship requirements
In accordance with UK Home Office requirements, Band 2 clinical and non-clinical roles and Band 3 Non-Clinical roles are not eligible for sponsorship.
Please note that the majority of non-clinical roles (Agenda for Change Band 3 - 5) with the exception of those which appear on this list - link, will not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK.
All non-clinical roles (Agenda for Change Bands 6 - 9) that meet the prescribed salary threshold will be eligible for sponsorship.
The Trust will accept applications from candidates who can evidence their right to work in the UK or via alternative visa routes.
Disability Confident Employer and Guaranteed Interview Scheme
BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification. We encourage applicants to submit their applications and to request any reasonable adjustments where required.
Equality, Diversity and Inclusion
Birmingham is a fantastic place to live and we serve a wide range of people and communities. BCHC are an advocate of diversity and strive to mirror the community we serve as much possible.
We are committed to and actively promote equality of opportunity for all staff and applications from individuals from all areas of the community who meet the specific criteria are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage/civil partnerships.
Promoting Workforce Equality
In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.
The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.
Flexible Working
Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.
In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a ‘Great Place to Work’. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!
Using Artificial Intelligence
Birmingham Community Healthcare NHS Foundation Trust acknowledges Artificial Intelligence (AI) or Generative AI (GenAI) tools such as ChatGPT, Claude, Copilot, Gemini etc; are powerful tools that can help you in various stages of your job application and how they can be used in certain circumstances during your application process with BCHC. You can read more about acceptable use on our internet pages here
Benefits of working for us:
- Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
- Attractive relocation payment if you relocate to the local area.
- Discounts for local and national retailers
- Dedicated well-being services for all employees
- Flexible working where possible
Applicant requirements
Person specification
Qualifications
Essential criteria
- Good education to GCSE level, including Maths and English
- A level (or equivalent and/or above) in one or more of the areas of Business, IT, Media Studies, Digital Technologies, Film Studies, English, Psychology, Health Care.
Experience
Essential criteria
- Relevant experience in setting up setting up training resources
- Relevant experience in social media use
- Relevant experience in organizing, bookings and hosting group events
- UK Full Driving Licence
Desirable criteria
- Relevant experience of speaking to small groups of people
- Relevant experience of working within the NHS or with people with disabilities
- Relevant experience of working in production or media
Skills and knowledge
Essential criteria
- Relevant experience of working in production or media
- Excellent communication and interpersonal skills– face-to-face, on the telephone and via electronic media (e.g. email, social media)
- Competent in the use of Microsoft Office software
- Competent in use of social media
Desirable criteria
- Awareness of complex disability including communication disability
Personal qualities
Essential criteria
- Ability to prioritise own workload/ manage own time
- Strong organisational skills
Desirable criteria
- Negotiation skills
Other job requirements
Essential criteria
- Independently mobile to travel across the Trust
Further details / informal visits contact
- Name
- Thom Wilkinson
- Job title
- Speech and Language Therapist
- Email address
- [email protected]
- Telephone number
- 0121 466 3050
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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