Mae Trac yn falch o bweru recriwtio ar gyfer
Central and North West London NHS Foundation Trust
Gwybodaeth
Central and North West London NHS Foundation Trust (CNWL) is one of the largest trusts in the UK, caring for people with a wide range of physical and mental health needs. We have approximately 7,000 staff who provide healthcare to a third of London's population and across wider geographical areas, including Milton Keynes, Kent, Surrey and Hampshire.
As a Foundation Trust we involve service users, carers, the public, staff and partner organisations in the way that we are run and our future development. If you are interested in becoming a member of our Foundation Trust please visit: www.cnwl.nhs.uk
(source: Central and North West London NHS Foundation NHS Trust website)
Operational Lead (CAIDS - Transfer of Care Hub)
Closed for applications on: 21-Maw-2025 00:01
Statws y swydd wag: Closed
Closed for applications on: 21-Maw-2025 00:01
Manylion allweddol
Lleoliad
- Gwefan
- South Wing, St Pancras Hospital ( working across RFH/UCLH sites)
- Cyfeiriad
- 4 St Pancras Way
- Tref
- London
- Cod post
- NW1 0PE
- Major / Minor Region
- Llundain
Math o gontract a phatrwm gwaith
- Contract
- Parhaol
- Oriau
- Llawnamser - 37.5 awr yr wythnos
Cyflog
- Cyflog
- £61,927 - £68,676 per annum inc HCAS (pro rata if part time)
- Cyfnod cyflog
- Yn flynyddol
- Gradd
- (NHS AfC: Band 8a)
Arbenigedd
- Prif leoliad
- Clinical & Operational
CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.
Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference. We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.
We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.
We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. For more information on these and other benefits of working for us, see our Benefits, Reward and Wellbeing page
Become part of our team. We care for you as much as you care for others.
CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.
Trosolwg o'r swydd
The post holder will be responsible for delivering a robust integrated discharge model that ensures effective, person-centred and integrated pathways of care out of hospital are embedded through interdisciplinary ways of working and clear, well managed processes and protocols.
The Integrated Discharge Service is a collaborative and partnership approach with the Royal Free Hospital to coordinating and planning the transfer of patients, including those with complex health and social care needs, back to their usual place of residence wherever possible following an episode in hospital.
The post holder will also work with University College London Hospital to support the discharge of Camden and Barnet patients. The ‘Hospital Discharge and community Support policy Requirements’ document introduced during the first COVID wave in April 2020 and updated in October 2021 underpins the role including scope and expectations. It is acknowledged that as changes occur nationally, the scope of the role may change to meet requirements.
In addition to the Transfer of Care Hub role the post holder will also be the lead for the Camden Community Access team, which is line managed by the Operational Support Manager. This team coordinates community health referrals within the borough of Camden.
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The post holder will provide visible leadership for the whole Camden Community Access and Integrated Discharge Service and directly manage the team’s strategic and operational responsibilities. The post holder will receive and manage operational and clinical escalations and ensure a Homefirst approach is promoted. They will require:
· experience of working with senior leads in a range of partnership organisations
· the development and maintenance of positive and productive relationships across current and changing team and organisational boundaries, often in pressurised situations
· the delivery to timescale of key deliverables and performance targets understanding of the context within which the key health and care organisations operate and how to effectively align their priorities, statutory requirements and local pressures.
Gweithio i'n sefydliad
Central and North West London NHS Foundation Trust expect all staff to act in a way which shows you understand our core values and are willing to put them into practice with service users/ patients, their friends, family and carers and also other staff members.
COMPASSION: contribution to a caring and kind environment and recognition that what you do and say can help to improve the lives of others.
RESPECT: acknowledge, respect and value diversity of each individual, recognition of uniqueness.
EMPOWERMENT: continually try to provide information, resources and support to help others make their own decisions and meet their own needs. The Trust endeavours to support all staff to enable them to develop and grow.
PARTNERSHIP: work closely with others and behave in a way that shows that you recognise that commissioners and users of our services are the people who generate and fund our work.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
Please read the attached documents for detailed job description and person specification. This job description is issued as a guideline to help you understand the duties you will be expected to undertake. There is limited ability to work remotely within this role. During periods of surge the transfer of care hub may require extended cover (evenings and weekends). It may be changed from time to time to meet new working requirements after discussion between you and your manager.
Gofynion yr ymgeisydd
Manyleb y person
Qualifications & Training
Meini prawf hanfodol
- • University degree or equivalent level professional qualification or experience
- • Administrative proficiency for accurate data management and reporting
- • Demonstrate capability and capacity for service management at a senior level in a complex healthcare environment, including staff management and change management
- • Relevant Professional Clinical, Social Work, AHP, Nursing qualification.
Meini prawf dymunol
- • MSc/MA relevant to post (or equivalent) – achieved or working towards
Knowledge & Experience
Meini prawf hanfodol
- • Previous managerial experience in a large and complex team/service/organisation
- • Previous experience working in a management role within Adult Services or physical healthcare services including comprehensive understanding of the discharge to assess principles.
- • Previous clinical experience of discharge within health and/or community settings
- • Demonstrate success in delivering change and performance with and through management of teams
- • Ability to work within scope of own role, delegating to others as appropriate to ensure best use of own skills and time
- • Ability to analyse complex problems and to develop practical and workable solutions to address them
- • Ability to think and plan strategically, tactically and creatively, and to prioritise work programmes in the face of competing demands
- • Ability to manage and deliver to deadlines and within resources. A strong sense of personal and team accountability coupled with a clear understanding of the boundaries around delegated authority
- • Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working
- • A good understanding of the changing NHS environment; particularly in relation to community services, primary care networks and integrated care systems
- • A detailed understanding of the national agenda for health services – both legislative and direction of travel
- • Track record of undertaking and completing significant projects
- • Ability to relate to people of all disciplines and at all levels within an organisation
- • Prioritising and managing workload within a busy operational role
- • Self-motivated and autonomous
Meini prawf dymunol
- • Breadth of management experience in different environments/across different areas (NHS or non-NHS)
- • Knowledge of the NCL discharge pathways and processes
Specific Skills
Meini prawf hanfodol
- • Excellent inter-personal and communication skills, with a track record in writing complex papers/policies and, presentations
- • Advance keyboard skills knowledge of a full range of IT software including databases, Microsoft Office and MS Teams
- • Flexible and adaptable to meet deadlines, commitments and priorities
- • Leadership and influencing skills with the ability to enthuse, motivate and involve others
- • Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovate service delivery and partnerships
- • Make things happen by working in partnership with others and using high level influencing and negotiating skills
- • High level of work organisation, self–motivation, drive for performance and improvement, and flexibility in approach and attitude
Physical Skills and Emotional Effort
Meini prawf hanfodol
- • Ability to manage sensitive and politically sensitive issues
- • Ability to deal with exposure to verbal and physical aggression
Dogfennau
- Job Description (PDF, 400.4KB)
- Person Specification (PDF, 280.6KB)
- New Starter Roadmap (PDF, 81.5KB)
- CNWL Staff Networks (PDF, 320.0KB)
- CNWL Values (PDF, 182.9KB)
- CNWL Reward and Wellbeing Handbook 2020 (PDF, 1.1MB)
- CNWL Staff Charter (PDF, 684.7KB)
- CNWL Culture SCARF Behaviour Framework (PDF, 710.2KB)
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Carole Walters
- Teitl y swydd
- Head of SPRU & TOCH
- Cyfeiriad ebost
- [email protected]
Os ydych yn cael problemau'n gwneud cais, cysylltwch â
- Address
- Argo House 180 Kilburn Park Road
- London
- NW6 5FA
- Telephone
- 02076852922
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