Admin Support

Trosolwg o'r swydd

We are seeking a highly motivated and enthusiastic individual to provide and co-ordinate administrative support for the Continuing Healthcare Team including for example, the management of CHC clinical team diaries, gathering information from key stakeholders and undertaking enquiries as and when necessary for the head of department, teams, and the department.

The role involves hybrid working, and the ICB expect staff to attend one of the SWL ICB offices at least twice a week. Offices are based in Croydon, Sutton, Wimbledon and Teddington. 

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Provide specialist administration support and advice to the teams and/or Sector by:

•Managing the electronic diary for the clinical CHC team, including arranging and changing appointments, prioritising these as appropriate

•Liaising with nursing homes, care agencies, GP’s and other key stakeholders to request documentation for CHC assessments for service users.

•Working closely with Local Authority colleagues to arrange Social Workers for assessments.

•Deal with routine correspondence, using own initiative and within the scope of the post.

•Sending out invite letters

•Organise own day-to-day work tasks showing an ability to prioritise in order to achieve set timescales.

•Taking telephone calls for the clinical CHC team when out of the office and expected to use their initiative to deal with phone calls and messages.

Gweithio i'n sefydliad

NHS South West London Integrated Care Board (ICB), as part of South West London Integrated Care System (ICS), is a partnership of organisations that come together to plan and deliver joined up health and care services to improve the lives of people in our six boroughs: Croydon, Merton, Kingston, Richmond, Sutton and Wandsworth.

Each ICS consists of two statutory elements:

• an Integrated Care Board, bringing the NHS together with its partners locally to improve health and care services
• an Integrated Care Partnership (ICP): the broad alliance of organisations and representatives concerned with improving the care, health and wellbeing of the population, jointly convened by the ICB and local authorities in the area.

ICBs are statutory NHS bodies responsible for planning and allocating resources to meet the four core purposes of integrated care systems (ICSs):

• to improve outcomes in population health and healthcare;
• tackle inequalities in outcomes, experience and access;
• enhance productivity and value for money and;
• help the NHS support broader social and economic development.

NHS South West London Integrated Care Board decides how the South West London NHS budget is spent and develops plans to improve people's health, deliver higher quality care, and better value for money.