Lived Experience Practitioner

Trosolwg o'r swydd

The Lived Experience Practitioner role is an important development in our Mental Health Liaison Service. We want to ensure that the voice and presence of people with lived experience are embedded in every part of our service design and delivery. 

We're seeking an individual who can use what they have learned during their own mental health recovery to support and educate others. Receiving care in an acute hospital during a mental health crisis can be a uniquely challenging experience. To provide effective peer support, you will need to have lived experience of an acute mental health crisis, preferably involving support from a Mental Health Liaison Team or Crisis Resolution and Home Treatment Team.

You'll be someone with experience of supporting others in distress, who can remain calm in an emotionally charged situation. You'll have a good working knowledge of recovery tools and community recovery resources. You'll be able to share your personal recovery story in a professional manner, whilst understanding the need to maintain professional boundaries.

This role can be offered as a development opportunity, allowing you to join as a Band 3 Peer Support Worker moving to a Band 4 Lived Experience Practitioner after developing the relevant skills and experience.  We are keen to receive applications from candidates who are beginning their career in lived experience and those who are experienced Peer Support Workers looking for their next step.

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The role is based at Gloucester Royal and Cheltenham General Hospitals.

In this role, you will be given space to grow within a supportive team, with access to training and development opportunities. Each day will be different, and your work will be varied and challenging. We hope you will take pride is seeing the difference you make to others experiencing distress.

As an integral and valued team member, you will work alongside service users during their admission and after discharge to ensure their voice and priorities are heard. This work will include offering emotional, psychological, and practical support to service users to help them regain control over their lives and recovery. Everything you do will be underpinned by the principals of trauma informed care.

You will support the multi-disciplinary team in promoting a recovery orientated environment and fostering a culture of hope. You will also contribute to the development and delivery of training and be an agent for change in challenging mental health stigma. You will provide support and supervision to peer support workers.  

Gweithio i'n sefydliad

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us.  In the latest staff survey, 61% of colleagues gave us their views.  It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%.

 This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement.  However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.