Pathology IM&T Manager

Detailed job description and main responsibilities

Strategy

Understand and promote the strategic direction for Pathology IM&T within and external to the Health Board. This will include:

·       Keeping up to date with the national implementation programme for NHS Wales Informatics Service (NWIS) and its impact on local developments.

·       Contributing to the development of the Health Board’s operational plans including supporting the setting of the strategic direction for the Informatics division.

·       Keeping up to date with national guidance, identifying opportunities for the introduction of new technology to transform working practices by using this knowledge to inform the scope and direction of projects.

·      Represent Pathology directorate by actively participating in Health Board wide Committees and Groups relating to Informatics (also external organisations such as NWIS and other Health Boards).

Management (Planning)

Lead on all Pathology IM&T related programmes including:

·         Preparation of business cases, specifications and project plans.

·         Liaise with Finance, IM&T (national/local) and other bodies, e.g. Welsh Government, to acquire resources in order to deliver projects according to plan.

Make decisions on a range of complex/highly complex project issues where there may be more than one course of action.

Lead on a range of operational/strategic plans for performance improvement in new areas across sites, imparting sometimes unwelcome news to generate need for change.

Lead in the production of Pathology Informatics programme plans and reports, the analysis and understanding of organisational performance and effectiveness in relation to performance targets and key performance indicators.

Support Cardiff and Vale UHB sustainability plans when managing projects.

Project Management

·        Manage and support complex Pathology IT projects as identified in the Service Group IMTP. This will involve planning, monitoring and controlling projects throughout the project lifecycle using highly developed techniques such as based on PRINCE 2 methodology or similar.

Communication

·       Understand when to use information which may be of a contentious or highly political nature to persuade and motivate senior leaders at all levels up to Welsh Government.

·       Ability to deliver high quality presentations, which may contain highly complex information, to a variety of professions on aspects of the Pathology informatics programme. This may include demonstrating knowledge in relation to other organisational operational or strategic initiatives and how these initiatives align with Pathology IM&T programmes.

·       Participate in forums in order to update Pathology, Service Delivery Unit and Health Board staff on any project issues/progress.

·       Ensure effective communications are maintained within Pathology and with the Informatics Directorate.

·       Support the Directorate Manager, Lead Service Managers and Service Group Manager Clinical Support Services in delivering high quality performance reports.

·       Communicate with external bodies being aware of sensitivities and political considerations.

Governance

·       Ensure guidelines and procedures exist for the safety and security of patient information in line with UKAS and data protection requirements with respect to departmental Informatics systems.

·       Establish a robust procedure for fault identification, reporting and root cause analysis.

·       Provide an out of hours support rota for Pathology as operationally necessary e.g. planned maintenance downtime etc.

·       Monitor the quality and integrity of data within Pathology Informatics systems and liaise with informatics, NWIS and/or Pathology Directorate Manager as required.

·       Regularly report through formal one to one process performance of the Informatics department including systems performance.

·       Advise Pathology Lead Service Managers of any potential, perceived or actual threat to the data integrity, data quality, and information quality or system/application security.

·       Immediate reporting to Pathology Lead Service Managers and other department e.g. Main IT, of any failure, delay or item of significance which might adversely affect LIMS, other applications or external services.

Financial Responsibility

The Service Group Managers will hold their departmental budget, however the Pathology IM&T Manager will be expected to manage the Pathology IM&T budget and:

·       Engage with procurement to ensure best value for money is secured for IM&T purchases.

·       Manage maintenance contracts for IT equipment and ensure timely renewal of critical contracts.

·       Establish pathways to ensure the Pathology Management and Service Group Manager has access to business intelligence performance data for external and internal stakeholders.

·       Demonstrate value for money when developing and deploying IM&T based projects.

HR/Management/Education/Training

·       Line manage all Pathology IM&T team staff in accordance with organisational policies and procedures.

·       Responsible for first-line disciplinary, capability and resolution, matters for department staffing, participating in formal procedures when required.

·       Organise the provision of support, training and development for all new and trainee staff.

·       Support the continual development of all departmental staff.

·       Maintain own personal professional development and continuing education (national and regional meetings, update courses, workshops and lunchtime seminars).

·       Participate as an appraiser for Value Based Appraisals (VBAs).