Trac proudly powers the recruitment for
Tees, Esk and Wear Valleys NHS Trust

About
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Contact
- Address
- Trust Headquarters
- West Park Hospital
- Edward Pease Way
- Darlington
- County Durham
- DL2 2TS
- Contact Number
- 01325 552000
Ward Team Administrator
Accepting applications until: 10-Apr-2025 23:59
Vacancy status: Open
Accepting applications until: 10-Apr-2025 23:59
Key details
Location
- Site
- Roseberry Park Hospital
- Address
- Marton Road
- Town
- Middlesbrough
- Postcode
- TS4 3AF
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
Salary
- Salary
- £24,071 - £25,674 per annum
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 3)
Specialty
- Main area
- Ward Admin
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job overview
An exciting opportunity has arisen for a conscientious and supportive administrator to join our busy and dedicated team based within the Secure Inpatient Service at Roseberry Park.
Roseberry Park is an inpatient forensic mental health unit providing services and delivering care to the Tees Valley area. This unit is situated on Marton Road, Middlesbrough and benefits from free on-site parking and is easily accessed by car, bus and bicycle.
As a member of the Secure Inpatient Service Admin Team, you will work in an office at the centre of a ward. The office is an area of high activity, and no two days are the same. If you are looking for a new challenge, enjoy variety in your work and are looking to be part of a team striving to make a difference, we will welcome your application for this role.
Advert
Whilst having previous experience in an administrative role is essential, NHS or other health care experience is not. We are first and foremost looking for individuals with a passion for people, customer service experience, an interest in working in a health care setting and a 'can do' attitude.
The Ward Team Administrator role is pivotal in the day-to-day operations of the ward teams. As part of this role, you will work closely with the Nursing team, Consultants, Medics and the wider Secure Inpatient Service teams to provide the best possible care to the service user(s).
We are looking for someone who is able to multitask in a busy environment, communicate confidently, prioritise their workload, meet deadlines and build strong working relationships with a variety of people.
Working for our organisation
Benefits for staff working in the Trust include:
- Free parking, car sharing and Cycle to Work Scheme.
- Access to Trust gyms, independent counselling, physiotherapy, Occupational Health, free flu vaccinations, Employee Support, Mindfulness Training, Employee Psychology and Staff Retreats.
- Generous NHS pension and annual leave package (27 days plus bank holidays).
- Regular 1-2-1s, quarterly supervision and annual appraisal, providing opportunity for discussion around achievements, challenges, aspirations and training and development opportunities.
Staff recognition is very important to us; we work closely with colleagues to support development, the staff voice, and to recognise teams and individuals, highlighting outstanding work through our Greatix and Star Award schemes.
Detailed job description and main responsibilities
We recognise that Administrators are professionals and are a valuable asset to our organisation. We understand that they have a key role in the support and delivery of our services and that their contribution helps us in achieving our aim of consistently providing safe and high-quality care for our service users. The kind of care we would want for ourselves and for our loved ones.
Our organisation is on a ‘Journey to Change’, creating a great experience for our staff is one of three big goals. Ultimately, our aim is to be a proactive, responsible and mindful employer; recruiting, retaining and training our staff, for the right roles, at the right time.
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
If the contract type on the vacancy states 'Fixed Term' this would mean the vacancy is being advertised to address a temporary need for the duration stipulated on the advert, however, in the event that permanent funding is secured for the post the successful applicant will be confirmed in post on a permanent basis.
Internal applicants must ensure that prior to applying they have agreement from their current line manager that they can be released on a secondment basis.
Trust Welcome Day
Here at Tees, Esk and Wear Valley Foundation NHS Trust we want you to have a positive experience when you start your new role with us. To ensure you have great welcome, for all new starters joining the Trust, we offer two start dates per month on the 1st and 3rd Mondays of that Month.
On your start date, you will be invited to our in person Trust Welcome Day at our Flatts Lane Centre, Middlesborough. Your first day will be engaging and informative, it will allow you to meet and network with a range of Trust staff, learn more about us and what we offer. For certain clinical roles, your Welcome Day could then be followed by up to 9 days face to face training. If this is applicable to you, further information will be provided ahead of your Welcome Day.
Right to Work in the UK
Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here Browse: Work in the UK - GOV.UK (www.gov.uk).
Please provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants - GOV.UK (www.gov.uk). Your current immigration status will not be considered as part of the shortlisting or interview process.
Please note that not everyone needs a ‘Skilled Worker’ visa. If you are applying for a vacancy in health or adult social care, you may be eligible to apply for the Health and Care Worker visa instead.
We are able to offer sponsorship for a Health and Care Worker or Skilled Worker visa, subject to candidate and position eligibility. Please review the job eligibility guidance for skilled workers here: Skilled Worker visa: Your job - GOV.UK (www.gov.uk) and for the Health and Care Worker visa here: Skilled Worker visa: eligible healthcare and education jobs - GOV.UK (www.gov.uk)
Please note: if the job you are applying for does not meet the eligibility criteria above, we will be unable to offer you sponsorship and you will need to explore whether you may be eligible to apply for an alternative immigration route which will secure your right to work in the UK before you apply. If you are in the UK already on a visa, please ensure you have no restrictions that would prevent you from taking this post.
AI in Recruitment
We are aware that Artificial Intelligence (AI) technology is increasingly being used to generate responses for application forms. Applications for this role should be written by the applicant and if, during shortlisting, a Recruiting Manager believes AI has been used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Newly Qualified Nurses
All band 5 nursing positions are only open to those candidates who already have their NMC registration in place and have successfully completed a preceptorship programme. Please note: Newly qualified applicants or those due to qualify will be recruited via a separate process, for more information about this process please contact: [email protected]
TEWV encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID19.
Tees, Esk and Wear Valleys NHS Foundation Trust is committed to the protection of staff, service users and visitors to the Trust from second hand smoke and currently operates a no smoking policy which ensures all buildings and grounds are smoke free.
We are an equal opportunities employer and welcome applications from individuals who have experience of mental ill health or learning disabilities. Our service users and carers tell us our staff should be consistently concerned with maintaining and improving care with pride, empathy and compassion.
This job advert may close as soon as sufficient suitable applications have been received. If interested please apply for this post as soon as possible.
In order for your application to be successfully processed we will require references from your current and previous employer(s) which must cover a minimum period of three years. Please ensure that the reference section of your application is completed appropriately giving the address, telephone number and work email address of each of your current and previous line manager(s). If this section is not fully completed your application may not be processed.
If your application is successful, the information you give on your application form will be used to create and be retained on your electronic staff record and to provide access to core Trust systems.
Please note that if the post you are applying for requires a DBS check, you will be required to also subscribe to the DBS Update Service, if successful, and thereafter renew your subscription each year. The Trust will reimburse the subscription fee.
After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website.
By applying for this post you are agreeing to Tees Esk and Wear Valleys NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.
Applicant requirements
Person specification
Qualifications
Essential criteria
- Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 qualification in Leadership and Management.
- Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role. Where an applicant does not have the above qualifications or are unable to provide evidence of the certification, the applicant MUST achieve the required standards during their probationary period.
Desirable criteria
- Level 3 Qualification in Leadership and Management.
- RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment.
Experience
Essential criteria
- Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information).
- Customer Service experience (face to face, answering calls, correspondence).
- Experience of organising completing demands and workloads.
- Experience of setting up and maintenance of administrative systems and processes.
- Experience of working autonomously and proactively.
Desirable criteria
- Experience of supporting/supervising staff.
- Experience of handling monies and working within financial guidelines.
Knowledge
Essential criteria
- Comprehensive knowledge of Microsoft Office applications.
- Understanding of data protection and the need for confidentiality and how to maintain this.
- Knowledge of office systems and processes
Desirable criteria
- Knowledge of NHS systems
Skills
Essential criteria
- Numerate to be able to undertake basic calculations/information.
- Good interpersonal and communications skills (articulate, meaningful, legible and appropriate to the audience).
- Accurately transcribe data from a variety of sources, including digital dictation software.
- Follow and work within defined procedures.
- Good organisational skills and able to prioritise workload and work on own initiative within procedures.
- Ability to work as part of a team, sharing knowledge and training.
- High level of attention to detail and quality of work.
- Ability to use and maintain office systems.
- Demonstrate accurate keyboard skills through the ability to word process documents and complete information accurately.
Further details / informal visits contact
- Name
- Sophie Antill
- Job title
- Admin Manager
- Email address
- [email protected]
- Telephone number
- 01642 838292
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