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Wellbeing
About
Provide is a Community Interest Company (social enterprise), Provide Wellbeing Ltd is a subsidiary.
Provide deliver a broad range of health and social care services in the community and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.
Provide is a highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times.
About Provide
We work from a variety of community settings, such as three community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex and East Anglia.
Business Support Team Leader
Closed for applications on: 17-Apr-2025 00:02
Vacancy status: Closed
Closed for applications on: 17-Apr-2025 00:02
Key details
Location
- Site
- Provide HQ
- Address
- 900 The Crescent, Highwoods
- Town
- Colchester
- Postcode
- CO4 9YQ
- Major / Minor Region
- Essex
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Mon - Fri)
Salary
- Grade
- Non AfC
Specialty
- Main area
- Business Support Team Leader
Why work for Provide Wellbeing Ltd
Provide Wellbeing Ltd is an organisation that exists to bridge the gap between private healthcare and the NHS.
At Provide Wellbeing Ltd, we provide both NHS and self-pay healthcare services. Our self-pay route is there to fill a gap where people are unable to access NHS services as they are not eligible, they want to choose to be seen rather than waiting, or they live in areas where certain services aren’t provided by the NHS.
We want all of our customers to be able to say they felt cared for as an individual, and they felt truly listened to and respected.
Job overview
The Business Support Team Leader will apply expert knowledge of administrative procedures to provide supervision and leadership in the delivery of a high quality, effective, timely and efficient service for both the administrative and clinical teams, with a focus on delivering a positive patient experience, and excellent customer service.
Advert
To take overall responsibility for the coordination and prioritisation of workload for the administrative function of the Business Support Team.
Ensure that project and administrative support is provided to the services via the Business Support Team.
Responsible for the Line Management of the Business Support Officers, this includes PDRs, performance management, development, attendance management, disciplinary and grievance.
To mentor, support and develop staff, overseeing any staff induction and training.
To lead on, review and establish administrative processes that supports the Business Support team and allow the achievement of Provides Wellbeing strategic objectives.
Respond to ad-hoc requests made by the Provide Wellbeing management team in support of business growth.
Working for our organisation
Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.
We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.
A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:
Vision: Transforming Lives
Values: Care, Innovation and Compassion
Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.
Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+ and Ethnic Minority Networks.
We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.
Detailed job description and main responsibilities
Responsible for the Line Management of the Business Support Officers, this includes PDRs, performance management, development, attendance manag
Experience of co-ordination of multiple activity to support the delivery of services
Experience of working within a team and providing support to more than one person.
Minimum of 3 years’ experience in an administrative role and working within a fast-paced organisation.
ement, disciplinary and grievance
Person specification
Experience of co-ordination of multiple activities to support the delivery of services
Essential criteria
- Previous experience in a similar role
Desirable criteria
- Knowledge of operational team actively that supports health / surgical services.
Experience and qualification
Essential criteria
- Experience in the development and performance management of employees.
Desirable criteria
- Project Management Qualification or experience
Further details / informal visits contact
- Name
- Jade Shortland
- Job title
- Head of ND Services
- Email address
- [email protected]
- Telephone number
- 0300 303 9966
- Additional information
...
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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