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North London Hospice
About
North London Hospice is a registered charity that has been caring for local people since 1984. We help those with a potentially life-limiting illness who have specialist needs.
We welcome people from all faiths and communities within the boroughs of Barnet, Enfield and Haringey. We provide physical, emotional and spiritual care to patients and families, friends and carers.
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Assistant Shop Manager
Accepting applications until: 16-Apr-2025 23:59
Vacancy status: Open
Accepting applications until: 16-Apr-2025 23:59
Key details
Location
- Site
- North London Hospice
- Town
- Islington
- Postcode
- N12 8TT
- Major / Minor Region
- London
Contract type & working pattern
- Contract
- Permanent
- Hours
- Part time - 30 hours per week (4 days per week covering a seven day period)
Salary
- Salary
- £28,786 - £30,491 per annum pro rata
- Salary period
- Yearly
- Grade
- (NLH: NLH 3)
Specialty
- Main area
- Retail
Job overview
This role will be based in Islington and requires a candidate who is available to work 4 days per week, covering a seven-day period.
The North London Hospice (NLH) has multiple stores dotted around our boroughs and the Retail team are responsible for the management, maintenance and replenishment of all these stores. Raising over £1.6 million annually, the Retail team support the recycling of pre-loved items while playing a pivotal role in providing income generation to deliver the North London Hospice mission.
The Assistant Shop Manager supports the Shop Manager in the day-to-day running and growth of a North London Hospice charity shop. The role is key in driving donations, sales, and profitability, while ensuring a welcoming and enjoyable experience for customers, staff, and volunteers. The Assistant Shop Manager will help manage a dedicated team of volunteers, contributing to the shop’s success through effective merchandising, pricing, Gift Aid promotion, and local community engagement.
Advert
- Support Shop Operations
- Volunteer Recruitment, Training & Management
- Donations & Gift Aid Promotion
- Merchandising & Pricing
- Customer Service & Community Engagement
- Health & Safety Compliance
- Teamwork & Communication
- Financial Accountability
Working for our organisation
As an organisation, we are committed to offering a healthy work/life balance, with accessible mental health support, an extensive range of lifestyle and health benefits and excellent training and development opportunities, and hence, we offer the following range of competitive benefits:
• Competitive rates of pay
• Generous annual leave
• Transfer of NHS pension scheme
• Pension - Employer contribution pension scheme
• Access to clinical supervision
• Fully funded Health Cash Plan
• Life Assurance cover
• Flexible/Hybrid Working
• A range of opportunities for professional learning and development
• Access to our 24/7 confidential Employee Assistance Programme (EAP)
• Travel incentives
• Family friendly and special leave
• A supportive and collaborative work environment
• Blue Light Scheme membership and carers’ discounts
• Social events throughout the year and much more…
Detailed job description and main responsibilities
Please review the attached job description and person specification for more details on the role and type of individual who would suit the post.
We reserve the right to interview candidates who are most suited to this post before the closing date.
North London Hospice is an equal opportunities employer and a proud member of the Disability Confident Employer Scheme. We value diversity, and we acknowledge that we currently have an underrepresentation from Black, Asian and Minority Ethnic people. North London Hospice job opportunities are open to all, and we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Applicant requirements
Person specification
Knowledge
Essential criteria
- Proven experience in retail management
- Strong understanding of health and safety regulations
- Knowledge of safe and effective manual handling
Personal Skills
Essential criteria
- Strong customer service skills, with a focus on creating a positive and welcoming environment
- Knowledge of retail operations, including stock management, merchandising, and pricing
- Understanding of Gift Aid processes and the ability to train and support others in promoting Gift Aid
Further details / informal visits contact
- Name
- Micheala Nolan
- Job title
- Assistant Business Partner
- Email address
- [email protected]
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