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The Newcastle upon Tyne Hospitals NHS Foundation Trust
About
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit Newcastle Hospitals NHS Foundation Trust.
Pharmacy Technician – Contract and Claims Manager
Closed for applications on: 25-Apr-2025 00:00
Vacancy status: Closed
Closed for applications on: 25-Apr-2025 00:00
Key details
Location
- Site
- Royal Victoria Infirmary
- Town
- 317 02 Royal Victoria Infirmary
- Postcode
- NE1 4LP
- Major / Minor Region
- Tyne and Wear
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
Salary
- Salary
- £37,338 - £44,962 per annum
- Salary period
- Yearly
- Grade
- (Band 6)
Specialty
- Main area
- 317 Pharmacy Procurement & Homecare - RVI
- Interview date
- 07/05/2025
Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS hospital trusts in the country. We have around 16,000 staff and an annual budget of £1.7 billion.
With strong history of providing high quality care, clinical excellence, research and innovation regionally, nationally and internationally, we’re in the top five providers of specialised health services in the country.
As well as providing a wide range of hospital and community services, we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Job overview
An exciting opportunity has arisen for a full-time position to manage the Pharmacy Procurement Contracts and Claims processes. We are seeking a highly motivated and dynamic Pharmacy Technician to both manage, organize, maintain and upload agreed contract data onto our Pharmacy procurement systems and manage the off-contract claims process.
Newcastle Hospitals Foundation Trust have a monthly drug expenditure of £11 million for the Pharmacy Procurement team. We generate approximately 4,000 Orders per month, 10,000 Order items per month, and 6,000 invoices per month.
The successful candidate will be a GPhC registered hospital technician with an S/NVQ 3 in Pharmacy Services or equivalent and significant post registration experience plus recent experience of managing staff. Specialist knowledge and understanding of all technical aspects of Pharmacy Procurement Services, supported by practical experience and completion of an approved training programme is essential.
- Interview Date Wednesday 07 May 2025
- 37 Hours 30 Minutes/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
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- Lead on managing the Trust pharmacy contracts data and off contract claims process
- Work closely with the Senior Lead Procurement Pharmacist, Specialist Lead Techncian (Procurement) and Pharmacy Purchasing Manager to maximise efficiency, maintain professional standards, minimise waste and ensure delivery of a patient focused service
- Work closely with the Pharmaservices Pharmacy procurement team to update their CMM with contract changes and manage the off contract claim process
- Assist the Specialist Lead Procurement Technician with investigating RXInfo EXEND Better Value Procurement reports and off contract purchases
- Undertaking the professional role of a registered Technician, including advice, supervision and co-operation with colleagues
- Providing leadership, direction and support to the technical and administrative staff as required
- Providing liaison with Financial Management to facilitate the reconciliation of the Pharmacy and Finance computer systems
- Acting as system administrator for both the Pharmacy computer and Powergate systems
- Responsible for supporting delivery of agreed CIP switches
- Ensure compliance with GPhC requirements
Working for our organisation
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
- Freeman Hospital
- Royal Victoria Infirmary (RVI)
- Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
- Newcastle Dental Hospital
- Newcastle Fertility Centre
- Northern Centre for Cancer Care, North Cumbria
- Northern Genetics Service
- Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Detailed job description and main responsibilities
- Manage and organise data received in email format / via web upload from NEY regional contracting and MPSC contracts, amendments and deletions to maintain a local reference source of truth document for each new contract
- Establish a clear system to upload and maintain contract information onto CGMAINT – the overarching web-based contracts tool to ensure off contract purchases are highlighted in real time
- Create an SOP for contract management and be responsible for training designated members of the team on the processes
- Ensure that contract data is reviewed in a timely manner and all queries regarding changes are escalated to the Specialist Lead Procurement Technician and / or Senior Lead Procurement Pharmacist
- Ensure that any amendments to lines used by PPU are identified and confirmed with PPU as appropriate before updating pharmacy informatics systems (CMM & Powergate) and escalated any problematic issues to the Specialist Lead Procurement Technician and / or Senior Lead Procurement Pharmacist
- Responsible for adding to and maintaining agreed contract amendments on CGMAINT to ensure that CMM appropriately flags when an off-contract purchase is made
- Responsible for updating and maintaining agreed contract amendments on the Trust DMAINT and liaising with the Specialist Technician – WOS & Contracts to ensure that OPD DMAINT is also updated
- Responsible for updating agreed contract amendments on the Trust Powergate system, creating matches and liaising with the Specialist Technician – WOS & Contracts to ensure that OPD Powergate is also updated
- To provide liaison with Financial Management to facilitate the reconciliation of the Pharmacy and Finance computer systems
- To act as Superuser and system administrator for both the Pharmacy computer and Powergate systems
- Delegate amendments to CGMAINT to the Pharmacy Purchasing Manager and the Specialist Technician – WOS & Contracts as appropriate to ensure that agreed contract amendments are fully uploaded in advance of their Go Live date
- Delegate amendments to DMAINT to the Pharmacy Purchasing Manager and the Specialist Technician – WOS & Contracts as appropriate to ensure that agreed contract amendments are fully uploaded as soon as possible post go live
- Assist the Specialist Lead Procurement Technician with investigating RXInfo Better Value Procurement off contract purchases
- Lead on managing the Trust off contract claims process
- Escalate problematic queries to the Specialist Lead Procurement Technician and / or Senior Lead Procurement Pharmacist / Finance as appropriate
- Ensure that SOPs for off contract claims are up to date and train the department on the process and any changes as they occur
- Assist the Specialist Technician – WOS & Contracts as appropriate to manage the OPD off contract claims process
- To provide cover for the Pharmacy Purchasing Manager as and when required
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Applicant requirements
Person specification
Qualifications & Education
Essential criteria
- NVQ 4 / Diploma in Management or equivalent previous practical experience
- S/NVQ 3 in Pharmacy Services or equivalent
- Registered with GPC
- ECDL or equivalent
Desirable criteria
- NVQ Assessor qualification
- VDU/Risk Assessor qualification
Knowledge & Experience
Essential criteria
- In depth knowledge of all aspects of business management including purchasing procedures as well as the legislation covering the ordering, receipt, invoicing and sales of medicinal products
- In depth knowledge of pharmacy ordering systems and electronic trading gained through practical experience and training
- Awareness of the importance of Health and Safety in the workplace
- Extensive post qualifying experience
- Significant practical experience of rotational work in major specialities including Inpatient and Outpatient dispensing, manufacturing and distribution
- Previous experience of managing staff
Desirable criteria
- Theoretical knowledge of procurement issues relevant to pharmacy as covered by NHS CMU courses or equivalent
- Experience with the JAC Pharmacy system and the Powergate electronic trading system
- Practical experience of working as a designated checker
- Experience working in a pharmacy purchasing environment
- Experience of Aseptic Services and Cytotoxic reconstitution
- Evidence of understanding of Trust Business
- Experience of working in the Trust previously
Skills & Abilities
Essential criteria
- Excellent training skills
- Excellent organisational skills
- Excellent oral communication skills
- Excellent written communication skills
- Excellent customer care skills
- Numerate and accurate and able to maintain these skills in a busy environment
- Excellent keyboard skills
- Team building abilities
- Able to implement written procedures
- Able to act on own initiative
- Ability to use standard office equipment e.g., telephone / fax machine
Further details / informal visits contact
- Name
- Lucy Hedley
- Job title
- Senior Procurement Pharmacist
- Email address
- [email protected]
- Telephone number
- 0191 2826108
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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