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Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust

About
Wrightington, Wigan and Leigh NHS Foundation Trust (WWL) officially attained Teaching Hospital status on 1st April 2020; this is the start of our ambition to achieve University Teaching Hospital status. Supported by Edge Hill University, the University of Bolton and the University of Central Lancashire, with approval from regulators NHS Improvement/England and the Department of Health and Social Care, from the 1st April 2020, the Trust will now be known as Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust (WWL).
Attaining Teaching Hospital status enables WWL to further enhance education and training capacity, grow research capability and improve the recruitment and retention of high quality staff across all professions. Ultimately, this will result in a positive impact on the quality of care and outcomes for patients.
Contact
- Address
- Royal Albert Edward Infirmary
- Wigan Lane
- Wigan
- Lancashire
- WN1 2NN
- Contact Number
- 01942 244000
Generic Support Worker (JHRU)
Closed for applications on: 1-May-2025 14:39
Vacancy status: Closed
Closed for applications on: 1-May-2025 14:39
Key details
Location
- Site
- Leigh Infirmary
- Address
- The Avenue
- Town
- Leigh
- Postcode
- WN7 1HS
- Major / Minor Region
- Lancashire
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
Salary
- Salary
- £24,625 - £25,674 pa pro rata
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 3)
Specialty
- Main area
- Support Worker
- Interview date
- 13/05/2025
Choose Well - Choose WWL
Job overview
We require Generic support workers for the Jean Heyes Rehabilitation Unit, based at Leigh Infirmary. The unit supports individuals who are medically well enough to be discharged from hospital, but who require a period of bed-based, Nurse & Therapy led rehabilitation. It supports individuals to achieve specific goals which enable safe discharge back into the community or their own home. As a generic support worker, you will help patients to achieve independence by assisting and assessing personal care needs and mobilising the patients. You will work closely with the therapy and nursing team to ensure patients meet their goals and become as independent as possible.
We are recruiting two permanent positions (37.5 hours) and one part-time position (24 hours) all of which have the requirement of 12 hour shift working. The unit is open 24 hours a day, 365 days a year, so the shifts will be between Monday and Sunday, with both day and night shifts. The unit remains open over Christmas/New Year and other bank holidays, so the post holder will be required to work some shifts over this period.
Note the following essential requirements:
- Rehabilitation experience in a UK healthcare/NHS role
- Level 2 Health & Social Care NVQ Level 2 or NHS accredited Care Certificate (we cannot accept certificates from the short online courses as these are not NVQs)
An Enhanced DBS with Adults' Barred List checks will be obtained during pre-employment checks.
This vacancy will close once we receive sufficient quality applications.
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- To assist and work under the direction of Registered Nurses, Chartered Physiotherapists and State Registered Occupational Therapists
- To work with adults being medically optimised prior to discharged in the Jean Heyes Rehabilitation Unit
- To assist with personal care of patients
- To help patients build their independence with a structured goal plan from the therapy team
- To assist patients with mobilisation
- To assist in the administration and clerical duties of the unit
- To administer and monitor the stock of aids for independence and other departmental equipment
- To work flexibly when required, which will involve covering a 7 day 24hr service
Working for our organisation
Choose Well – Choose WWL
Wrightington, Wigan and Leigh NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
Detailed job description and main responsibilities
Duties and Responsibilities
Clinical
- To assist Nurses, Therapists and other team members in the rehabilitation of patients using a range of delegated appropriate treatment techniques. This includes following nursing and therapy care plans.
- Post holders are required to work independently with regard to routine, delegated tasks, following established good practice and refer non-routine tasks appropriately. Work is supervised and evaluated on a routine basis. This will include undertaking specifically delegated initial patient interviews and functional screening to assess for, measure and teach safe use of aids and appliances such as walking aids.
- To follow treatment plans as prescribed by nurses/physios and therapists and identify select activities that meet treatment goals.
- Encourage individuals to maintain optimum independence in accordance with the agreed activity plan by carrying out therapeutic activity utilizing empathy, sensitivity and good interpersonal skills
- To manage the reablement of patients as delegated by the physiotherapists and occupational therapists, reporting back progress or adverse reactions appropriately.
- To be responsible for the selection, fitting, adjusting and checking of equipment following a broad prescription from an Occupational Therapist or Physiotherapist.
- To communicate with patients and/or carers to provide reassurance and promote understanding
- To assist in information collection from patients/ relatives as requested by trained staff.
- To use communication tools (verbal and non-verbal) to gain informed consent with patients where there will often be barriers to effective communication e.g., loss of hearing, altered perception, expressive and receptive dysphasia, pain, fear etc.
- To ensure to escalate concerns regarding patients mental capacity
- To prioritise tasks allocated and adjust as necessary.
- To ensure that documentation is completed in accordance with Trust and departmental requirements.
- To be responsible for some degree of housekeeping and stock control on the Unit
- To be competent in phlebotomy and simple dressings
- To participate in simple additional tasks such as swallowing assessments/foot screening and nutritional reviews and referring to specialities as appropriate
- To be assessed as competent in the band 3 therapy competencies and work directly with the therapy team when required
- To be able to assist patients in the event of an emergency and understand that JHRU is a 'cold site' nurse led unit without doctor presence
- The applicant must have relevant UK healthcare experience in a similar setting
Professional
- To attend any in-service training programmes as appropriate
- To take part in the individual appraisal and performance review programme and to actively participate in supervision.
- To maintain own continuing professional development (CPD) by keeping up to date any developments and incorporate them as necessary into your work.
- To respect the individuality, values, cultural and religious diversity of patients.
- To exercise good time management, punctuality and consistent and reliable attendance.
- To assist JHRU staff in the induction and training of new staff
- The post holder must withold a professional image and adhere to the Trusts 'Uniform policy'
Planning and Organisational Duties
- To be aware of Health and Safety aspects of your work and implement any policies, which may be required to improve the safety of your work area, including your prompt recording and reporting of accidents to senior stage and ensuring that equipment use if safe.
- To maintain accurate, comprehensive and up-to-date documentation, in line with legal and departmental requirements.
- To comply with the organisational and departmental policies and procedures.
- To undertake departmental administrative duties, as required.
- To undertake any other duties that might be considered appropriate by the relevant registered nurse/Team Leader, or Community Therapy Services Lead.
Communications and Key Working Relationships
- To report back to Nursing and Therapy staff on all treatment activities, either verbally or in writing as requested
- To work as a member of the team and communicate relevant information to team members
- To be able to communicate effectively in a variety of ways with patients/carers to gain co-operation and understanding of treatment programmes
- To maintain good working relationships
- To establish therapeutic relationships using negotiating and reasoning skills in order to complete treatment activities.
Responsibility for Finance
- To identify deficits in resources required to carry out the job and bring to the attention of the Team Leader
- To be responsible for the monitoring of materials and equipment and bring defects for deficits to the attention of the Team Leader
- Adhere to financial policies.
Responsibility for Human Resources
- To attend regular meetings e.g., staff meeting, support and development groups
- To participate in in-service training.
Responsibility for Health & Safety
Compliance with the Health & Safety at Work Act 1974 – the post holder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.
Responsibility for Teaching
- To assist JHRU staff in induction and training of new staff
- The range of duties and responsibilities outlined above are indicative only and are intended to give an overview of the range and type of duties that will be allocated. They are subject to modification in the light of changing service demands and the development requirements of the postholder.
Work Circumstances
- 24 hours per week over 7 days.
- Includes bank holidays, nights, weekend working
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Recruitment Information for Candidates
Our Trust prefers candidates to submit applications online. Please contact the Recruitment Team on 01942 244000 if you have difficulty applying online.
The Trust reserves the right to close adverts earlier than the stated closing date if there is a high volume of applications.
We endeavour to inform all applicants of the outcome of their application by email or SMS text message.
Guidance on Completing Your Application
Applications are scored against the person specification, therefore we recommend that you use the supporting information section of your application form to demonstrate how you meet the essential and desirable criteria for the role, providing illustrative examples where possible.
On-Call
Please note that some roles may require you to participate in an on-call rota, if the role is predominantly operational.
Continuous Service
WWL has signed up to the Greater Manchester Continuous Service Commitment. and will recognise your continuous or ‘unbroken’ service in any Greater Manchester Local Authority or NHS organisation, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority; giving you access to our service-related benefits.
Applicant requirements
Person specification
Qualifications
Essential criteria
- NVQ Level 2 in Health & Social Care or Care Certificate
Desirable criteria
- In house mandatory training relevant to the role
Experience
Essential criteria
- NHS rehabilitation experience
Skills
Essential criteria
- Good written, verbal and non-verbal communication skills
- Life skills gained through work or personal experience
Desirable criteria
- Able to do bloods/cannulation
- Experience with teaching and supervision of new staff members
- Willingness to undertake further training to meet job description
- Must be computer literate and have adequate IT skills
- Must be literate and show evidence of good basic grammar throughout application
Knowledge
Essential criteria
- Basic understanding of therapy and nursing care
- Knowledge of confidentiality and professional conduct
Desirable criteria
- Knowledge regarding rehabilitation of patients in a healthcare setting
- Knowledge/experience of how to deal with an unwell patient
Additional
Essential criteria
- Must be able to assist with aspects of personal care
- Willingness to attend essential training required to fulfil role including clinical competencies
- Demonstrate commitment to lifelong learning;
- Willing to work flexibly in line with service need;
- Speak English to appropriate standard
Further details / informal visits contact
- Name
- Nicola Dawber
- Job title
- JHRU Ward Leader
- Email address
- [email protected]
- Telephone number
- 01942 264508
If you have problems applying, contact
- Address
- Buckingham Row
- Brick Kiln Lane
- Wigan
- WN1 1XX
- Telephone
- 0300 7073815
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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