PA to Matron

Trosolwg o'r swydd

The successful candidate will provide confidential high level administrative and personal assistant support to the Matron and Managers based at Wotton Lawn Hospital, Gloucester.

To efficiently manage their own workload on a day-to-day basis and act independently to action and prioritise work to meet deadlines and will project the professional image of the business through demonstrating excellent customer care in all activities and act as a role model.

 This role will involve working to short deadlines and multi-tasking on a regular basis, so a flexible approach is essential.  The post holder must be comfortable working in a dynamic and changing environment, have excellent communication skills and the ability to work as part of the administrative team.

The successful candidate must possess excellent organisational and interpersonal skills, and have relevant recent Secretarial / Personal Assistant experience at a high level. They will be qualified to GCSE level, hold an RSA typing qualification and have a good understanding of MS Office. An IT and administrative/secretarial qualification at level 3 would be desirable.

If you are an individual with strong organisational and teamwork skills, and have the ability to maintain a calm, positive and flexible approach to your work, we would welcome your application. 

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•       To provide a full confidential, administrative and secretarial service to the Management Team.

•       To provide an efficient and effective administrative and personal assistant service to the modern matron and their managers.

•       To work as a member of the administration team to ensure service delivery and adequate administration cover is provided

•       To project the professional image of the business through demonstrating excellent customer care in all activities

•       To adopt a constantly flexible approach to ensure that all Consultant team objectives are completed efficiently and within given timescales

•       To maintain confidentiality at all times

Gweithio i'n sefydliad

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us.  In the latest staff survey, 61% of colleagues gave us their views.  It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement.  However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.