Mae Trac yn falch o bweru recriwtio ar gyfer
South Central Ambulance Service NHS Foundation Trust
Gwybodaeth
South Central Ambulance Service NHS Foundation Trust provides a range of emergency, urgent care and non-emergency healthcare services, along with logistics services. The trust delivers most of these services to the populations of Berkshire, Buckinghamshire, Hampshire and Oxfordshire.
Our mission is to deliver the right care, first time, every time and we know this wouldn’t be achievable without our primary asset, our workforce. We have some great opportunities available which are designed to support your progressional goals; turning ‘a job’ into ‘a career’.
Our core values: Teamwork, Professionalism, Caring and Innovation, align us as a trust, but it’s our staff’s continual support, dedication and enthusiasm (even in the most difficult times) which make SCAS a great place to work.
Electronic Disclosure Application System planned update
The Electronic Disclosure Application System will be taken offline for essential maintenance at . While the Electronic Disclosure Application System is offline, it will not be possible to complete and submit a DBS application.
This downtime will only affect those of you who need to submit a DBS application. The Electronic Disclosure Application System will be back online by .
The main Candidate Account Area will not be impacted or taken offline. You will still be able to log in to your candidate account to complete other tasks or apply for jobs.
If you require further information, please email [email protected].
Emergency Dispatch Assistant Bicester
Closed for applications on: 26-Mai-2025 00:00
Statws y swydd wag: Closed
Closed for applications on: 26-Mai-2025 00:00
Manylion allweddol
Lleoliad
- Gwefan
- Northern House
- Cyfeiriad
- Talisman Road
- Tref
- Bicester
- Cod post
- OX26 6HR
- Major / Minor Region
- Swydd Rydychen
Math o gontract a phatrwm gwaith
- Contract
- Parhaol
- Oriau
- Llawnamser
- Rhan-amser
Cyflog
- Cyflog
- £24,071 - £25,674 Pro rata per annum
- Cyfnod cyflog
- Yn flynyddol
- Gradd
- (Band 3)
Arbenigedd
- Prif leoliad
- Ambulance Emergency Dispatch Assistant
We understand that some applicants may choose to use AI tools to assist with completing their application. While this is not against our guidelines, it’s important that your application remains an accurate and honest reflection of your own skills, experience, and achievements. Please ensure that any content generated or supported by AI truly represents you and your capabilities, as this will form the basis of our assessment throughout the recruitment process.
Trosolwg o'r swydd
Emergency Dispatch Assistants are a vital link between a medical emergency taking place and help arriving at the scene. The Emergency Dispatch Assistant works as part of a team, assigning ambulance resources to emergency and urgent events whilst liaising with emergency call takers, ambulance crews and other emergency services.
No one day is like the last. You will be dealing with medical emergencies, traumatic events and major incidents; prioritising your workload and ensuring patients receive the right response, first time, every time.
This is a highly pressurised and quick moving role where you will need to keep a calm and level-headed approach.
Please note: This role does not support remote working. You will need to be available to work from our Emergency Operations Centre in Bicester, Oxfordshire.
Please use the link below to watch our video about the Emergency Dispatch Assistant role.
Advert
As an Emergency Dispatch Assistant based in Bicester, Oxfordshire, you will assist your team in assigning ambulance resources to patients. You will use radio, text, telephone and computer aided dispatch systems to communicate with ambulance crews, ensuring they have the details and resources they need to treat the patients they are attending.
Working as an Emergency Dispatch Assistant will expose you to a range of emergency incidents. You could be assigning an ambulance to a patient who has fallen or sending multiple resources to a cardiac arrest. You will need to think logically and tactically as you manage a workload that changes by the second. It is essential that you are able to multitask and manage tasks with competing priorities.
Gweithio i'n sefydliad
Benefits for this role include:
- Starting salary £22,816 + Unsocial hours payments (annual salary circa £26,000pa)
- Full training and support when you join and ongoing throughout your employment with us.
- Holiday entitlement is 27 days rising to 29 days after 5 years and 33 days after 10 years, plus 8 bank holidays (pro rata for part time).
- Enrolment into the NHS Pension Scheme.
- Access to continual professional development and opportunities within SCAS and the NHS.
- Occupational Health support along with an Employee Assistance Programme.
- NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing.
- Staff networking and support groups.
About Us
South Central Ambulance Service NHS Foundation Trust provides a range of emergency, urgent care and non-emergency healthcare services, along with commercial logistics services.
The Trust delivers most of these services to the populations of Berkshire, Buckinghamshire, Hampshire and Oxfordshire as well as non-emergency patient transport services in Surrey and Sussex.
We serve a population of over 7 million and answer over 500,000 urgent calls a year. We employ 4,551 staff who, together with over 1,100 volunteers, enable us to operate 24 hours a day, seven days a week.
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
Roles and responsibilities of an Emergency dispatch assistant include:
- Support and assist emergency dispatchers by following their instructions and assisting with their duties
- Assist the emergency dispatchers to ensure the systems are maintained and alterations to vehicle movements can be made if advised by the emergency dispatcher
- Operate the radio and computer assisted systems on behalf of the emergency dispatcher to ensure the correct and accurate information is logged
To be successful in this role we require candidates to meet the following criteria:
- Competent in the use of IT systems
- GCSE grades 4-9 or equivalent in Maths and English
- Customer service experience from a telephone or face to face role
- Ability to multi-task and manage competing priorities
- Good Knowledge of geographical area
- Good written and verbal communication skills
- Ability to listen and record information accurately
Gofynion yr ymgeisydd
Manyleb y person
Qualifications
Meini prawf hanfodol
- GCSE grades 4-9 or equivalent in Maths and English
Knowledge & Experience
Meini prawf hanfodol
- Customer Service experience from a telephone based or face to face role
- Competent in the use of IT systems
Meini prawf dymunol
- Good Knowledge of geographical area
- Demonstrable ability to multitask and manage competing priorities
- Demonstrable Experience of working in a time pressured environment
Dogfennau
- EDA Job Description (PDF, 320.6KB)
- EDA Person Specification (PDF, 120.7KB)
- EDA Rotas (PDF, 323.6KB)
- Important & Useful Links (PDF, 159.2KB)
- Benefits of working for SCAS (PDF, 78.2KB)
- Guidance Notes for Applicants (PDF, 138.9KB)
- SCAS Values (PDF, 595.1KB)
- Documents and links (non frontline roles) (PDF, 175.7KB)
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- EOC Recruitment
- Teitl y swydd
- Recruitment
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01869 365000
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