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Central and North West London NHS Foundation Trust

About
Central and North West London NHS Foundation Trust (CNWL) is one of the largest trusts in the UK, caring for people with a wide range of physical and mental health needs. We have approximately 7,000 staff who provide healthcare to a third of London's population and across wider geographical areas, including Milton Keynes, Kent, Surrey and Hampshire.
As a Foundation Trust we involve service users, carers, the public, staff and partner organisations in the way that we are run and our future development. If you are interested in becoming a member of our Foundation Trust please visit: www.cnwl.nhs.uk
(source: Central and North West London NHS Foundation NHS Trust website)
Contact
- Address
- 350 Euston Road
- Regent's Place
- London
- London
- NW1 3AX
- Contact Number
- 02032145700
Peer Support Worker (Development Role)
Accepting applications until: 04-Jun-2025 23:59
Vacancy status: Open
Accepting applications until: 04-Jun-2025 23:59
Key details
Location
- Gwefan
- ARC Hounslow
- Cyfeiriad
- Montague Hall, Montague Road
- Tref
- Hounslow
- Cod post
- TW3 1LD
- Major / Minor Region
- London
Contract type & working pattern
- Contract
- 12 months (12 months Fixed Term Contract with expectation that it will be extended if additional funding is confirmed)
- Oriau
- Full time - 37.5 hours per week (Monday to Friday, 9am - 5pm with some expectation of flexible working, e.g. occasional evenings)
Salary
- Cyflog
- £29,176 - £33,665 Per annum inc HCAS
- Cyfnod cyflog
- Yearly
- Gradd
- (NHS AfC: Band 3)
Specialty
- Prif leoliad
- Lived Experience Workforce
Trosolwg o'r swydd
ARC Hounslow (Addiction Recovery Community Hounslow) provides the substance misuse treatment service including the Prescribing and Recovery Day Programme (RDP) service for the London Borough of Hounslow. The RDP provides a 12-week, abstinence-based group therapy programme for clients with addiction problems. This evidence-based programme provides a variety of psychosocial interventions, both group and individual, in collaboration with a strong peer and service user presence on the team.
As a key member of the team, the Peer Support Worker (PSW) will use their lived experience to support people in addictions services—primarily within the Recovery Day Programme (RDP)—to regain control and move forward in their recovery.
Drawing on their own journey, the PSW will inspire hope, share practical tools, and promote choice and self-determination. They’ll build mutual, respectful relationships and connect individuals with meaningful roles and local communities.
The PSW will help embed recovery values across the service, working alongside peer mentors and acting as a visible ambassador for recovery within and beyond CNWL.
They’ll work 1:1 and in groups, co-working with colleagues to deliver personalised, purposeful support when people need it most. They’ll also help raise awareness of the PSW role across the Addictions Directorate through information-sharing and learning sessions.
Advert
- To work as part of the multi-disciplinary team in order to support individuals in the RDP, ARC Hounslow and the Addictions directorate, and supporting the interventions used in these services.
- To plan, deliver and facilitate psychosocial group-based interventions as part of the Recovery Day Programme and the wider ARC Hounslow service.
- To use personal, experiential knowledge and to share lived experience, as appropriate to the peer role, in building safe, trusting relationships with named service users.
- To model/mentor a recovery process and demonstrate self-management skills and techniques, using own experience of recovery.
- To assume a ‘coaching’ role supporting service users in developing personal recovery plans; this can be delivered individually or in groups.
- To empower and enable each individual service user, in a non-directive, non-prescriptive way, to discover and make use of their own strengths and to build and strengthen positive connections with their peers, networks and wider communities.
- To skilfully use personal experience of recovery to help motivate service users.
- To provide opportunities for service users to direct their own recovery process.
- To support service users to identify and overcome fears within a relationship of empathy and trust.
- To act as a role model to service users to inspire hope, share life experiences and lessons learned as a person in recovery.
Gweithio i'n sefydliad
The Addictions Directorate with Central & North West London NHS Foundation Trust is a large, well-established provider which offers a wide range of specialist NHS drug and alcohol treatment interventions to the diverse and multicultural populations in Central and North West London, Milton Keynes and beyond. Our Drug and Alcohol services include 7 community services. We also run a National Gambling Service and a Club Drug Clinic.
Our substance misuse services are dedicated to helping reduce the harm caused by substance misuse and dependency; helping people overcome their dependency on substances and helping clients and their families rebuild their lives and enable recovery. We are committed to working in partnership with other providers and service users in local systems of treatment and recovery.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
Clinical Work
· To work as part of the multi-disciplinary team in order to support individuals in the RDP, ARC Hounslow and the Addictions directorate, and supporting the interventions used in these services.
· To plan, deliver and facilitate psychosocial group-based interventions as part of the Recovery Day Programme and the wider ARC Hounslow service.
· To use personal, experiential knowledge and to share lived experience, as appropriate to the peer role, in building safe, trusting relationships with named service users.
· To model/mentor a recovery process and demonstrate self-management skills and techniques, using own experience of recovery.
· To assume a ‘coaching’ role supporting service users in developing personal recovery plans; this can be delivered individually or in groups.
· To empower and enable each individual service user, in a non-directive, non-prescriptive way, to discover and make use of their own strengths and to build and strengthen positive connections with their peers, networks and wider communities.
· To skilfully use personal experience of recovery to help motivate service users.
· To provide opportunities for service users to direct their own recovery process.
· To support service users to identify and overcome fears within a relationship of empathy and trust.
· To act as a role model to service users to inspire hope, share life experiences and lessons learned as a person in recovery.
· To contribute to the assessment, planning, implementation and review of care with the multi-disciplinary team.
· To work together with the service user and where possible their carers/supporters in the drawing up of care plans, encouraging and motivating service users to take an active role in their own care plan.
· To assist individuals in managing their substance use on a day-to-day basis including providing support with activities of daily living such as care of self, budgeting, personal care, caring for their home and leisure activities
· To accompany service users to appointments, therapeutic or social community-based activities as appropriate.
· To respect, acknowledge and support service users as they describe and make sense of their experiences.
· To hand over issues of risk, safety and safeguarding, having explained this first to the service user, following locally agreed procedures for risk and safety management
· To signpost to various resources, opportunities and activities within the Trust and in communities to promote choice and informed decision making.
· To respect and support the diversity of experiences and backgrounds that people bring to the peer support relationship.
· To accept and respect service users’ personal beliefs, uniqueness and identity.
· To assist service users to maintain a connection with their life outside of services.
· To support the team in promoting a recovery orientated environment by identifying recovery-focused activities and imparting information and education as required.
Please review the job description for full details on the role and responsibilities.
CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.
Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference. We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.
We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.
We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. For more information on these and other benefits of working for us, see our Benefits, Reward and Wellbeing page
Become part of our team. We care for you as much as you care for others.
CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.
Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.
Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period.
If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.
Applicant requirements
Person specification
EDUCATION AND QUALIFICATIONS
Meini prawf hanfodol
- Commitment to obtain underpinning knowledge through work based learning and mandatory training, (including accredited peer support worker training if not previously undertaken)
- Acceptable level of written literacy and numeracy
- Basic IT skills i.e. word & email
Meini prawf dymunol
- Accredited peer support worker training
- Accredited certificate in Life Coaching
PREVIOUS EXPERIENCE
Meini prawf hanfodol
- Lived experience of substance misuse problems, with 12 months abstinence from dependent & problematic drug & alcohol use; including prescribed opiate substitutes
- Paid or unpaid working experience in health and social care
- Willing to positively share your own life experiences and personal experience of substance misuse with service users and carers
- Developed plans for managing own recovery
- Experience of actively supporting individuals to identify and work towards achieving personal goals in a related social care or health setting (paid or unpaid)
- Experience of facilitating groups
Meini prawf dymunol
- Involvement in service redesign and development.
- Paid or unpaid, peer support worker experience
SKILLS, KNOWLEDGE, ABILITIES
Meini prawf hanfodol
- Able to demonstrate understanding of Intentional Peer Support
- Ability to demonstrate first person experiential knowledge of personal recovery
- Ability to demonstrate knowledge of personal recovery as it may relate to others
- Evidence of good interpersonal skills and an ability to form peer relationships with service users and carers
- Effective listening skills
- Ability to communicate on all levels and to a broad scope of individuals, both internally and externally to the Trust
- Ability to appreciate / understand other people’s worlds
- Ability to demonstrate empathy, compassion and patience
- An ability to be non-judgemental
- An ability to act calmly and to respond in a professional manner to distress, disturbance and unpredictability
- Knowledge of how to build community links and networks
- Ability to problem solve and create innovative solutions to help empower service users
- Understanding of issues arising from experiencing ill health related to substance use
- Ability to work unsupervised in a range of settings
- Sensitive understanding of diversity issues and an ability to promote anti-discriminatory practice/ equal opportunities
- Ability to demonstrate practical skills to provide support with daily living activities
- Resilience
- Good organisational skills
- Effective team player
Meini prawf dymunol
- Knowledge of current legislation which underpins Health and Social Care and a working knowledge of the Equalities Act 2010 and Human Rights Act.
- Knowledge of basic first aid
- Basic Health and Safety awareness
- Moving and handling awareness
- Awareness of local services
- Knowledge of benefits/ employment systems
- Ability to speak other languages
- Ability to demonstrate a good understanding of substance misuse issues
Documents
- RDP Peer Support Worker Development Role (Job Description) (PDF, 632.5KB)
- RDP Peer Support Worker Development Role (Person Spec) (PDF, 408.6KB)
- CNWL Staff Networks (PDF, 320.0KB)
- CNWL Values (PDF, 182.9KB)
- CNWL Reward and Wellbeing Handbook 2020 (PDF, 1.1MB)
- CNWL Staff Charter (PDF, 684.7KB)
- CNWL Culture SCARF Behaviour Framework (PDF, 710.2KB)
Further details / informal visits contact
- Enw
- Shiv Sharma
- Teitl y swydd
- Recovery Day Programme Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01895488675
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