Bank Healthcare Support Worker - Hollybank

Detailed job description and main responsibilities

·        To be aware of and respond to children’s emotional and physical needs and report on these to the senior staff.

·        To assist the children in the creation and maintenance of a homely environment that is conducive to their personal development.

·        To participate in the implementation of individual care plans under the supervision of senior staff.

·        To recognise the children’s individual rights to privacy, confidentiality, dignity and respect and to help them to make choices and decisions

·         To respond to individual children’s personal care needs and help them to maintain a good standard of personal hygiene.

·        To promote a daily routine and when on night duty, settle children into bed and monitor their sleep patterns during the night as required.

·         To accompany children on outings into the community.

·         In line with Bromley Healthcare’s Medication Procedure, to participate in regular proficiency assessments and attend regular in-house medication updates. To administer P.R.N and routine medication using agreed competency frameworks.  To record accurately in Medication Administration Record Chart (MAR) in accordance with the medication and record keeping procedures. 

·         To safely check and record medication on admission and departure in accordance with medication procedure

·         In line with Bromley Healthcare’s Enteral Feeding policy, to participate in proficiency assessments and competency framework, and attend regular in-house updates.

·        To undertake clinical skills assessments following training.

·        To be aware of and assist in meeting children’s individual healthcare and behavioural/emotional/sensory needs and respond appropriately.

·         To monitor and maintain the safety and security of the children and report issues as appropriate to the senior staff in charge.

·        To maintain the secure keeping of impress money, petty cash, children’s money and personal belongings in line with Bromley Healthcare policy. 

·        To use a variety of communication methods according to the needs of the children.

·         To give to children and young people opportunities to develop their independence skills and to make choices, to listen to their views and respond appropriately.

·        To develop and maintain the ability to manage children with challenging behaviours and complex health care needs including the application of appropriate strategies.

·        In line with the individual child’s risk assessment and care profile to be responsible for children and young people’s care and activities under the direction of senior staff reporting back any issues or changes in the children’s needs, so care plans can be reviewed and updated as required.

·        To ensure that the health and safety needs of the children and young people are met with an appropriate focus on risk taking

·        To undertake domestic tasks such as shopping, washing, ironing, cleaning surfaces and appliances in agreed designated areas.

·        To develop a working knowledge of child protection procedures reporting any concerns to the manager, deputy manager or senior on duty.

·        To ensure work methods are sensitive to people’s gender and culture.

·        To immediately report to senior staff any incident or practice which is, or may be, to the detriment of the children or colleagues/the service.  To record incidents on Radar, daily log book and in sanctions or restraints books, whichever is appropriate.

·        To participate in actions to achieve Bromley Healthcare and Hollybank’s service objectives.  To participate in action plans to ensure compliance with National Minimum Standard (Children’s Homes 2011) and recommendations of Ofsted and Regulation 44 Reports.

·        To maintain accurate records as required by the service and Bromley Healthcare in paper or electronic format and to record activity on EMIS

·        To maintain the security and appearance of the building, reporting any faults including faulty equipment promptly to the Management team within Hollybank.

·        To observe confidentiality of records and health information at all times and be aware of and practice the principles of data protection and Caldicott principals.

·        To deal with telephone and/or email messages sensitively taking appropriate action as required, or ensure they are passed on for action to a senior member of staff.  Record calls in the daily handover books and on individual EMIS records where appropriate.

·        To receive initial complaints sensitively and ensure they are responded to by a member of the senior team, as per the Bromley Healthcare complaints procedure.

·        Any other duties as designated by senior staff and commensurate with the post.