Lived Experience Peer Support Worker - Eating Disorders Service

Detailed job description and main responsibilities

• To communicate with a variety of people on a range of matters and keep accurate and complete records consistent with the Trust’s policies and procedures. 

·       Be a key contact for EDS, to communicate with clients and colleagues from GHC and a number of partner organisations.

·       To act as a specialist resource within the service, by offering a unique perspective to service users. To act as an expert on recovery resources.

·       Work alongside a range of healthcare professionals to assist with the planning, organisation and delivery of ongoing Community of Practice sessions and one-off training events on an ongoing basis. 

·       Assist with the monitoring and evaluation of learning events in particular, the evaluation of participant feedback.

·       To act as a point of contact for clients and colleagues; dealing with queries, which may be face to face, by telephone or email, assisting the assessment of needs and identification of goals, providing information and support people to connect with community support to meet their needs.

·       To co-faciliate group therapy, support and psycho-education groups in various settings within the community.

·       To promote opportunities for people with lived experience to raise awareness and promote understanding.

·       Support raising awareness of the role of lived experience across the Trust and attend ongoing meetings / events regarding its development.

·      Maintain quality in own work and encourage others to do so, while working as an effective and responsible team member. Prioritise own workload and organise own work to meet timescales.

·      Peer support work will take proactive steps to ensure accessibility.

• Explore the role of Peer Mentor Volunteers, which may involve holding focus groups with interested persons to explore key principles for peer support.

• Respond to enquiries about Peer Support in a timely manner.

• Attend Peer Support Group meetings and offer supervision / reflective practice to other peer support workers in a group setting.

• Attend, organise and chair Expert by Experience Steering Group meetings.

• Support individuals and their families from a holistic perspective.

• To actively contribute to the development and practice of a coherent, supportive, and effective learning environment; attending and chairing on a rota basis, regular team meetings.

• To attend and actively participate in support and supervision meetings and other meetings as agreed.

·      To input and store data and information, as well as collect, collate and report routine data and information.

• Make changes in own practice and offer suggestions for improving services and to contribute to the ongoing development of the Eating Disorders Service.

• To maintain good communication with colleagues within Gloucestershire Health and Care Trust, peer mentors, partner organisations and external agencies.

• Work closely with Trust social inclusion team, help lead on quarterly expert by lived experience forums.

• Act in ways that support equality and value diversity. Treat everyone with whom you come into contact with dignity and respect. Recognise and report behaviour that undermines equality and diversity.

• Work alongside a range of healthcare professionals to provide education in order to contribute and add value to existing events by promoting improved service user involvement.

• To adhere to the trust clinical guidelines, code of ethics, policies, procedures and stated aims / core purpose.

To undertake other duties appropriate to the post as required by the Team Manager.