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UK Health Security Agency

About

The UK Health Security Agency (UKHSA) will be responsible for planning, preventing and responding to external health threats, and providing intellectual, scientific and operational leadership at national and local level, as well as on the global stage. UKHSA will ensure the nation can respond quickly and at greater scale to deal with pandemics and future threats.

Contact

Address: 10 South Colonnade; London; E14 4PU

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Open

Ref: 919-LT-309831-EXT Vacancy ID: 7265116

Monitoring, Evaluation and Learning Project Support Officer

Accepting applications until: 20-Jun-2025 23:59

Vacancy status: Open

Accepting applications until: 20-Jun-2025 23:59

Location

Site: Core HQ
Town: London (Canary Wharf)
Postcode: E14 4PU
Major / Minor Region: London

Contract type & working pattern

Contract

Fixed term: 9 months (FTA until 31/3/2026)

Hours

Full time
Part time
Job share
Flexible working

37.5 hours per week

Salary

Salary: £44,852 - £50,472 per annum, pro rata
Salary period: Yearly
Grade: (Civil Service: Senior Executive Officer (SEO))

Specialty

Main area: Project Support

The United Kingdom Health Security Agency (UKHSA) is a system leader for health security; taking action internationally to strengthen global health security, providing trusted advice to government and the public and reducing inequalities in the way different communities experience and are impacted by infectious disease, environmental hazards, and other threats to health.

UKHSA’s remit, as an agency with a global-to-local reach, is to protect the health of the nation from infectious diseases and other external threats to health. As the nation’s expert national health security agency UKHSA will:

Prevent: anticipate threats to health and help build the nation’s readiness, defences and health security
Detect: use cutting edge environmental and biological surveillance to proactively detect and monitor infectious diseases and threats to health
Analyse: use world-class science and data analytics to assess and continually monitor threats to health, identifying how best to control and mitigate the risks
Respond: take rapid, collaborative and effective actions nationally and locally to mitigate threats to health when they materialise
Lead: lead strong and sustainable global, national, regional and local partnerships designed to save lives, protect the nation from public health threats and reduce inequalities.

Detailed job description and main responsibilities

6. Facilitate cross-projects knowledge sharing/learnings related to MEL tools and processes, evaluation findings etc.

7. Develop and maintain internal dashboards and reporting tools that enable regular tracking of programme performance, operational delivery, and organisational priorities aligned with MEL data.

8. Conduct basic to intermediate data analysis (e.g., trends, visualisation, descriptive statistics) to support MEL activities, reviews, and strategic decision-making.

9. Collaborate with Business Management, Finance, and Programme teams to strengthen the use of MEL data for operational planning, risk management, and organisational reporting.

10. Contribute to MEL input into internal governance mechanisms, such as monthly programme performance reports, quarterly assurance meetings, or strategic reviews.

The above is only an outline of the tasks, responsibilities and outcomes required of the role. You will carry out any other duties as may reasonably be required by the Division. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the organisation.

It should be noted that the work of the division is of a confidential nature and must not be communicated to other persons except where required for authorised purposes.

Detailed job description

The MEL team provides support in five key areas:

Monitoring, Evaluation and Learning (MEL) related tools, systems and methodologies to improve the quality and availability of robust, tested evidence which harmonise across the portfolio of projects
Capability strengthening to project staff in M&E related issues – to support the designated MREL official use MEL products within their project efficiently and effectively
Quality assurance of external M&E products (i.e., Theory of Change, logframe, MREL plan, Annual Reviews) – work with Technical Leads to ensure all MEL related documents are relevant and fit-for-purpose
Cross-project learning and reflection – support opportunities to learn from projects as well as relevant external stakeholders as part of the Division’s commitment to flexible, adaptive management
Reviews and evaluations – either undertaking internal reviews (i.e., VfM or learning case studies) as well as supporting external evaluations (i.e., support and contract management of externally appointed evaluators)
Development of reporting dashboards and visualisation tools to support internal monitoring, operational oversight, and data-informed decision-making across the Global Health Protection Directorate
Coordination of internal reporting inputs, ensuring MEL insights are integrated into Directorate-level updates, senior leadership briefings, and other corporate requirements

The post-holder reports to the Monitoring Reporting, Evaluation and Learning Manager and plays a key role in the implementation of the Global Health Protection MEL Framework.

KEY WORKING RELATIONSHIPS

The post holder will develop working relationships and communicate regularly with a wide range of individuals, clinical and non-clinical, internal and external to UKHSA.

This will include:

Internal

All UKHSA staff involved in international activities.
Daily contact with administrators, scientists, senior managers, directors, and board members.
Global Operations Team
Global Head of Operations
Global Head of Programmes
Global Strategy team
Director for Global Operations
Other UKHSA Groups, divisions and directorates

External

External auditors and M&E specialists
Department of Health and Social Care
Foreign, Commonwealth and Development Office
Other Government Departments
Faculty of Public Health, UK
Ministries of Health, various countries
National public health institutions, various countries
International Association of National Public Health Institutes
World Health Organization and regional organisations
Non-governmental organisations and academia

Essential criteria:

Degree or equivalent qualification in a relevant subject (e.g. social sciences, health-related subject) or equivalent relevant experience
In depth knowledge and practical experience of using the main tools of MEL: Theory of Change, Logframes, MREL plans, indicator development
Experience of qualitative and / or quantitative tools, systems and methods
Experience of developing MEL capacity of programme/project teams
Experience of evaluation contract management
Experience in developing and maintaining reporting dashboards, scorecards, or performance tracking tools using Excel, Power BI, or similar platforms
Demonstrated ability to apply data analysis to inform programme performance and reporting (e.g., trends, visualisation, descriptive statistics)
Excellent communication skills including the ability to train and develop others and to relay complex technical information to non-technical audience to ensure understanding
Ability to analyse complex issues where material is conflicting and drawn from multiple sources and present in visually engaging ways
Strong proficiency in MS Excel and familiarity with tools for data visualisation (e.g., Power BI, Tableau, Google Data Studio)
Ability to engage stakeholders from across a variety of teams and bring them together in service of a common goal
Ability to design and implement simple, user-friendly systems for internal reporting and progress tracking
Demonstrates commitment to continuous learning and improvement particularly in adapting and improving MREL tools based on project experience
Ability to make quick, informed decision in an independent manner
Confident working with senior colleagues and stakeholders
An understanding of and commitment to equality of opportunity and good working relationships.

Desirable criteria:

Experience with global health or international development organisations in designing, implementing and management of monitoring and evaluation in the health sector
Understanding of the public health / public sector and global public health infrastructure especially in Low, middle-income Countries
Experience of delivering learning activities and the processes to support learning across projects
Familiarity with organisational or operational reporting mechanisms in public sector or global programme settings

Selection Process Details:

This vacancy will be assessed using a competency-based framework which will assess your qualifications, knowledge, experience and abilities outlined in the essential criteria.

Stage 1: Application & Sift

Competency-based

You will be required to complete an application form. You will be assessed on the listed 16 essential criteria, and this will be in the form of a:

Application form (‘Employer/ Activity history’ section on the application)
750 word Statement of Suitability.

This should outline how your skills, experience, and knowledge provide evidence of your suitability for the role, with reference to the essential criteria.

The Application form and Statement of Suitability will be marked together.

Longlisting: In the event of a large number of applications we will longlist into 3 piles of:

Meets all essential criteria
Meets some essential criteria
Meets no essential criteria

Piles 'meets all essential criteria' and 'meets some essential criteria' will proceed to shortlisting.

Shortlisting: In the event of a large number of applications we will do an initial sift on the lead criteria of:

In depth knowledge and practical experience of using the main tools of MEL: Theory of Change, Logframes, MREL plans, indicator development

Desirable criteria may be used in the event of a large number of applications/large amount of successful candidates.

If you are successful at this stage, you will progress to interview & assessment.

Please do not exceed 750 words. We will not consider any words over and above this number.
Feedback will not be provided at this stage.

Stage 2: Interview

Competency-based

You will be invited to a single remote interview.

Knowledge, skills and experience will be tested at interview

Interviews are planned for week beginning 7th July. These dates are subject to change.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Selection Process

Please note you will not be able to upload your CV. You must complete the application form in as much detail as possible. Please do not email us your CV.

Eligibility Criteria

External: Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).

Location

This role is being offered as hybrid working based at our Core HQ in London. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, averaged over a month) working at our HQ in London (Canary Wharf).

Our core HQ offices are modern and newly refurbished with excellent city centre transport link and benefit from benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).

Security Clearance Level Requirement

Successful candidates must pass a disclosure and barring security check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard.

IMPORTANT - PLEASE READ

Your application may be rejected and/or you may be subject to disciplinary action if evidence of plagiarism is detected. Examples of plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence (AI), as your own.

This is a Non-Reserved post under the Civil Service Nationality Rules. To be eligible for employment in the UK Civil Service applicants must meet the Civil Service Nationality Rules (CSNRs) which operate independently of and additionally to the Immigration Rules. Applicants must also meet necessary security and vetting requirements, along with any other relevant pre-employment checks.

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

For more information on job nationality requirements and the right to work in the UK, see the Civil Service Nationality rules (opens in a new window) and the UK Visas and Immigration rules (opens in a new window)

For posts on UKHSA Civil Service terms and conditions, new entrants to the Civil Service are expected to start on the minimum of the pay band. For existing Civil Servants and roles advertised across government, the rules of transfer apply, i.e., level transfers move on current salary or the pay range minimum, transfers on promotion move to new pay range minimum or receive a 10% increase. Either case is determined by whichever is the highest.

The Civil Service pay structure and progression is different from NHS Agenda for Change (AfC), most local authority pay grades and other systems that have annual pay increments. For further details, please refer to the Information Sheet- Starting Salaries & Benefits attachment.

For AfC or Medical/Dental posts, you must have the correct professional registration to be appointed. The pay will follow the AfC or Medical & Dental terms & conditions. You may be asked to provide evidence of previous service whilst we are conducting pre-employment checks to determine your starting salary.

For Temporary Appointments, if you are not currently a civil servant, you will take up the post on a Fixed Term appointment.  You may be able to take this role up as a Secondment. If you are an existing Civil Servant, based outside of the UKHSA, you will take up the post as a loan which you will need your department to agree. You cannot take the post up as a fixed term. If you are an existing UKHSA member of staff, you will take up the post as either a level transfer or a temporary promotion as per the UKHSA’s Pay policy. 

Given the nature of the work of the UKHSA, as a Category 1 responder under the Civil Contingencies Act, you may be required in an emergency, if deemed a necessity, to redeploy to another role at short notice. You may also be required to work at any other location, within reasonable travelling distance of your permanent home address, in line with the provisions set out in your contract of employment.

Late Applications will unfortunately not be considered.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equality of opportunity. The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition, as outlined in the Civil Service Commission's Recruitment Principles.

If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact UKHSA Public Accountability Unit via  email:  [email protected] If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website here.

Reserve List - If more than the required number of suitable candidates pass the interview criteria, you may be kept on a reserve list for 12 months subject to your agreement. You may be contacted, in merit-order, if similar roles with closely matching essential criteria become available and the department choose to appoint from a reserve list.

The panel will assess if candidates meet the requirement of the role first, using a specific benchmark system. If you are interviewed for the post and do not meet the required threshold for the specified grade, your application may be assessed against a similar, lower grade role and you may be offered the post should one be available.

Interview expenses will not be reimbursed.

UKHSA is required to check employment and/or education history covering three consecutive years. Please ensure you give details of at least two different referees, even if you were employed in one company for three years or more.

If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system. Please note, all communication regarding your application will be made via email, please ensure you check your junk/spam folders as emails are sometimes filtered there.

Any move to UKHSA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

 Benefits of working at UKHSA include:

Generous annual leave:
-26 days for the first 5 years of continuous service
-28 days after 5 years of continuous service
-32 days after 10 years of continuous service
-Plus public holidays and one privilege day for the King’s birthday
Access to a generous Defined Benefit pension scheme with employer contributions.
Access to a cycle-to-work salary sacrifice scheme, season ticket advances and payroll giving.
Access to a retail discounts and cashback site.
We also promote flexible working patterns (part-time, job-share, condensed hours). UKHSA views flexible working as essential in enabling us to recruit and retain talented people, ensuring that they are able to enjoy a long-lasting career with us. All employees have the right to apply for flexible working and there are a range of options available including working from home, compressed hours and job sharing.
We also offer a generous maternity/ paternity and adoption leave package.

Hybrid Working

UKHSA operates a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce.

As a hybrid worker, you will usually spend a minimum of 60% of your contracted hours (averaged over a month) working at one of UKHSA's locations (approximately 3 days a week pro rata) and the rest of your time working from home.

Disability Confident Scheme

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme for candidates with disabilities who meet the minimum selection criteria at sift to ensure these candidates are invited to interview.   If you wish to be included in this scheme please tick the box on your application form.

Reasonable Adjustments

The Civil Service is committed to making sure that our selection methods are fair to everyone.

To help you during the recruitment process, we will take into account any reasonable adjustments that could help you.

An adjustment is a change to the recruitment process or an adjustment at work.

This is separate to the Disability Confident Scheme.

If you need an adjustment to be made at any point during the recruitment process you should:

Contact the recruitment team in confidence as soon as possible to discuss your needs.

You can find out more information about reasonable adjustments across the Civil Service here: https://www.civil-service-careers.gov.uk/reasonable-adjustments/

International Police Check

If you have spent more than 6 months abroad over the last 3 years you may need an International Police Check. This would not necessarily have to be in a single block, and could be time accrued over that period.

Internal Fraud check

If successful for this role as one aspect of pre-employment screening, applicant’s personal details – name, national insurance number and date of birth - will be checked against the Cabinet Office Internal Fraud Hub and anyone included on the database will be refused employment unless they can show exceptional circumstances. Currently this is only for External candidates to the Civil Service.

Security Vetting

Please check the Security Clearance needed for the role and follow the link for more information:

https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels

Person specification

Essential Criteria

Essential criteria

Application form and statement of suitability

Essential Criteria

Essential criteria

Questions about skills, knowledge and experience

Documents

Further details / informal visits contact

Name: Lisa Tweedie
Job title: Resourcing Support Officer
Email address: [email protected]
Additional information: For additional information relating to the role, please contact Oliver Porter [email protected]