Receptionist & Office Administrator

Detailed job description and main responsibilities

At Synnovis, we are currently shaping the future of pathology services by creating a world-leading Hub and Spoke pathology network with our NHS partners. A large part of this modernisation will involve moving 70% of our services to a purpose built, state of the art Hub laboratory in the heart of London. For now, the job you are applying for will be based at one of our hospital sites however, from 1 April 2024 our people and services will start to move to our Hub laboratory in Blackfriars, Southwark, SE1, with some work remaining in refurbished essential services laboratories across our hospital network, focusing on the rapid turnover of urgent tests. Please do ask your recruiting manager if you wish to find out more.

• Ensuring the reception desk is manned during the hours of 8.30am until 5.00pm, as per the rota to enable the welcoming of on-site visitors, determining nature of business and announcing to appropriate person.
• Taking responsibility for the reception area and meeting room environment including: preparing meeting rooms, providing refreshments/change of layout and keeping them tidy and always presented to a high standard. This also includes moving meetings around to accommodate best use of the meeting rooms for corporate staff
• Responsible for operating the telephone system to answer all incoming calls, determining purpose of call and directing callers to the appropriate person or department.
• Liaising with internal colleagues as and when required to ensure office administration tasks and reception duties are completed correctly and in a timely way such as printing, photocopying, binding, scanning and filing. Assist in the production of reports, presentations and documents.
• Assist with external room and travel bookings, this will also include arranging catering for meetings when appropriate, liaising directly with suppliers and ensuring that requirements are ordered, received and fulfilled as per the original request
• Ensuring that the required levels of stationery and office supplies are maintained and that orders are placed in accordance with the procurement catalogue and processes.
• Ensure the reception desk and post room are kept tidy.
• Providing cross cover whilst front of house colleagues are absent.
• Regularly maintaining and updating the office information documents. Liaise with department heads and HR to ensure reception is kept up to date with new starters and leavers and ensuring passes are given out and collected/stopped as appropriate.
• Building credible and professional relationships with key staff and stakeholders.
• Raising purchase orders and goods receipt via the internal finance system for Company purchases.

Synnovis is a pathology partnership between SYNLAB UK and Ireland, and the NHS, including sites, Guy’s & St Thomas’ NHS Foundation Trust and King’s College Hospital NHS Foundation Trust, to deliver and transform pathology services across South East London.

The partnership provides services to 1.7 million people living in South East London, as well as to hundreds of thousands of patients from outside the region who use local healthcare services.

The partnership provides diagnostics, testing and digital pathology for hospital trusts, GP services and other healthcare providers.

Synnovis’ Corporate HQ; housing our Finance, Procurement, HR, Service Improvement and Business Development teams.  We have a relaxed, but professional atmosphere with monthly corporate updates to keep you informed on our progress. Situated 5 minutes from Southwark station you will have easy access to the vibrant South Bank and local amenities

Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. All applicants are welcome to apply regardless of age, disability, gender, marital status, race, nationality or ethnic origin, religion, or sexual orientation. Equality of opportunity is our policy.

Our Bank workers enjoy competitive market rates and flexible contract assignments across all of our sites, dependant on your availability and location.

For our Permanent workforce we offer a competitive benefits package. 

All employees are entitled to:

• Contributory pension scheme
• Generous annual leave entitlement
• Ground breaking personal development opportunities