Delivery Manager

Trosolwg o'r swydd

Please note only candidates who can demonstrate experience with delivery management of digital products and agile experience will be considered. 

The Trainee Information Systems (TIS) Programme supports and develops a range of products and services that help users manage the administration of NHS trainees and learners who are supported by NHS England. 

We are expanding our multi-disciplinary product teams and embracing user-centred design within the context of the Government Digital Service Standard. 

As a Delivery Manager, you will drive the delivery of digital products and services at pace.  You will build, motivate and support the product team and ensure that they are focused, responsive and delivering value.  You will use a range of agile methodologies to remove obstacles and blockers which hinder delivery progress and deliver products and services in an iterative way.  

You will have a clear understanding of delivery methods and practices.  We expect you the postholder to be working with stakeholders and users, breaking down barriers and planning at a high level, and at a detailed level where necessary. You will be able to work within the product team, and across other product teams and functions, as well as with third party, especially in managing and supporting shared dependencies and goals.    

TIS is a national team and although we have two “hubs” in London and Manchester, you can base yourself from any NHS England office across the country subject to approval. 

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The Delivery Manager will be responsible for one or more products and services within the TIS programme and will work in an agile multi-disciplinary product team with a focus on user-centred design.  You will support and motivate the team to achieve outcomes and delivery that meets are users’ needs.  Specifically, you will:

• Deliver high quality digital products to end users using appropriate methods.
• Use agile development methodologies and user centred design.
• Use of tools and methods for measuring and estimating work, and for predicting and planning the future schedule of work, within the context of agile delivery.
• Ensure the team are working in a high-performing and multi-disciplinary team way with high levels of personal trust and empowerment.
• Plan, support or manage user and stakeholder engagement and communications.
• Have familiarity, or build understanding, of technical processes, such as continuous integration and delivery and test or behaviour-driven development
• Have familiarity, or build knowledge, of technical tools such as Git and automated monitoring
• Remove blocks to work progression.
• Develop and manage collaborative relationships within the team, with other product teams and more widely across services.
• Using knowledge of agile and the GDS Service Standard / user centred design to drive transformation and the improvement of products and services.  

Gweithio i'n sefydliad

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

If you are successful at interview, we will run an Inter Authority Transfer (IAT) in the Electronic Staff Record system (ESR). This transfer gathers valuable information from a previous or current NHS employer to support the onboarding process, including; statutory and mandatory competency status, Continuous Service Dates (CSD), and annual leave entitlement.  You will have the opportunity throughout the recruitment process to inform us if you do not consent.