Platform Engineer

Trosolwg o'r swydd

If you are looking for the opportunity to be responsible for the day-to-day reactive and proactive support of the platforms that host business critical NHS Business Services Authority (NHSBSA) systems as well as getting involved in the setting up of new hosting environments for projects, then we have the role for you!

If you are a highly motivated and dynamic platform engineer and want to become part of a team of highly experienced platform engineers working across both private and public cloud environments to help ensure the availability, performance, and security of the NHSBSA platforms then we want to hear from you!  You will also get the opportunity to work alongside other service and project teams to provide the most appropriate solutions to deliver new services or improvements to existing services.

What do we offer?

•    Hybrid working – offering flexibility to work predominantly from home with the opportunity to be office based should you prefer, or if business needs require it
•    27 days leave (increasing with length of service) plus 8 bank holidays
•    Opportunities for development
•    Active wellbeing and inclusion networks
•    Excellent pension
•    Various salary sacrifice schemes
•    Employee Assistance programme, offering free 24/7 support for you and your loved ones
•    Access to a wide range of benefits and high street and online discounts

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•    Supporting Middleware and/or Cloud platforms, ensuring the availability and stability of NHSBSA services.
•    Carrying out proactive support activities, such as evaluation of performance, tuning and running backup/recovery schedules.
•    Providing troubleshooting and root cause analysis to identify issues, understand underlying cause and suggest future improvements.
•    Evaluating and interpreting technical data to resolve complex issues when performance is impaired.
•    Maintaining platform security at all levels in accordance with NHSBSA security principles and processes.
•    Evaluating and testing new and updated Middleware and/or cloud tools and products.
•    Implementing and carrying out housekeeping and monitoring activities to proactively identify, diagnose and resolve issues.
•    Proactively engaging in conversations to support the on-going development and maintenance of your own skills and knowledge, including attending relevant Communities of Practice.
•    Participation in 24/7 on-call rotas to support platforms out of hours.
•    Providing technical support and training for more junior platform colleagues and non-platform staff in the use of Middleware and/or cloud platforms.
•    Complete own assigned tasks to a high quality and within agreed timelines. Pro-actively proposing improvements to enhance own and business areas. Escalating issues at appropriate times.
•    Work collaboratively with colleagues and customers to deliver high-quality technology services.

Gweithio i'n sefydliad

Here at the NHS Business Services Authority (NHSBSA), what we do matters.
 
We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we’re proud to be part of something meaningful, that touches millions of lives.
 
We design our services around customer needs and place people at the heart of our organisation. That’s why when you join us, you’ll be empowered and supported to help your career grow.
 
As one of the UK’s Best Big Companies to work for, we’re connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.
 
We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.
 
We’re committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.
 
Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!
 
Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.
 
We are people connected to care.