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Central and North West London NHS Foundation Trust

About

Central and North West London NHS Foundation Trust (CNWL) is one of the largest trusts in the UK, caring for people with a wide range of physical and mental health needs. We have approximately 7,000 staff who provide healthcare to a third of London's population and across wider geographical areas, including Milton Keynes, Kent, Surrey and Hampshire.

As a Foundation Trust we involve service users, carers, the public, staff and partner organisations in the way that we are run and our future development. If you are interested in becoming a member of our Foundation Trust please visit: www.cnwl.nhs.uk

(source: Central and North West London NHS Foundation NHS Trust website)

Contact

Address: 350 Euston Road; Regent's Place; London; London; NW1 3AX
Contact Number: 02032145700

Find out more

Jobs Website

Closed

Ref: 333-J-WE-0763 Vacancy ID: 7303024

Carer / Peer Support Worker

Closed for applications on: 1-Jul-2025 08:40

Vacancy status: Closed

Closed for applications on: 1-Jul-2025 08:40

Location

Site: 190 Vauxhall Bridge Road
Address: 190 Vauxhall Bridge Road
Town: London
Postcode: SW1V 1DX
Major / Minor Region: London

Contract type & working pattern

Contract: Permanent
Hours: Part time - 33.75 hours per week (Monday to Friday)

Salary

Salary: £31,944 - £34,937 pro rata inc HCAS
Salary period: Yearly
Grade: (NHS AfC: Band 4)

Specialty

Main area: Carer / Peer Support Worker

CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.

Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference. We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.

We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.

We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. For more information on these and other benefits of working for us, see our Benefits, Reward and Wellbeing page

Become part of our team. We care for you as much as you care for others.

CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.

Detailed job description and main responsibilities

Job Purpose:

· To be an active member of the multidisciplinary team and to undertake support with individuals, and their families/carers, who have acute or severe and enduring mental health problems or dementia who otherwise require intervention or input from the service.

· To provide support an allocated group of service users in order to promote their recovery and wellbeing in the community.

· To assist in the provision of evidence-based interventions under the guidance of a CNWL qualified Practitioner.

· To assist Service Users and their Carers with health and wellbeing needs within a multidisciplinary setting.

Overview of Main Responsibilities:

· To work independently with service users and carers, but under supervision and in support of lead professionals and qualified clinical staff, in the negotiated and planned delivery of a range of interventions and activities to identified service users, carers and their families;

· Contributing to the best possible clinical outcomes by using up-to-date skills and adhering to evidence-based policies and procedures when implementing care plans.

· To work with service users in accessing meaningful activities, community engagement, enhancing their daily routines and other opportunities, and to support the service users in using these to their full advantage to enhance recovery and maintain good quality of life.

· To work with service users to promote their independence, maintenance and regaining skills, preventative work in order to improve current and future quality of life.

· To contribute to all stages of the care planning process including assessing risks and needs.

· To monitor the service user’s progress, level of functioning & mental state, reporting progress and areas of concern to the multi-disciplinary team (verbally & electronic record keeping systems).

· To assume a ‘coaching’ role supporting service users in developing personal recovery plans; this can be delivered individually or in groups.

· To assist service users to identify their strengths, personal interests and goals.

· To positively promote and support independent living for service users in the community by maintaining extensive knowledge and links with community resources and actively supporting service users to access them e.g. in relation to employment, community living and leisure.

· To provide opportunities for service users to direct their own recovery process.

· To work flexibly in response to the needs of the service users of the community teams;

· Acting as advocates in the multi-disciplinary team.

· Respecting, empowering and working in partnership with service users, families and carers when contributing to the implementation and evaluation of care plans.

· Gaining consent and, as far as possible, involving service users, family and carers in all decision making.

· Working together with multi-disciplinary teams and in partnership with other teams and services to provide seamless care.

· To work in a variety of locations, including service users' homes, and other non-clinical settings, e.g. cafes, sports facilities, recovery colleges, community centres, etc.

Vaccination

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.
Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the UKVI points based system
Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period.
If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Person specification

Education and Qualifications

Essential criteria

Commitment to obtain underpinning knowledge through work based learning and mandatory training, (including accredited peer support worker training if not previously undertaken)
Evidence of personal development in previous employment

Desirable criteria

Accredited certificate in Life Coaching
Accredited peer support worker training
Qualified Open Dialogue practitioner or willingness to undertake training

Previous experience

Essential criteria

Own personal lived experience of caring for someone with mental health difficulties.
Willing to positively share own life experiences, and personal experience of caring for someone with mental health challenges with service users and carers.
Experience of actively supporting individuals to identify and work towards achieving personal goals in a related social care or health setting (paid or unpaid)
Experience in a health or social care setting.
Experience of liaising with other agencies

Desirable criteria

Paid or unpaid experience of working with older adults
Own personal experience of accessing mental health services or supporting family member through the process.

Skills, knowledge and abilities

Essential criteria

Ability to demonstrate experiential knowledge of recovery
Ability to demonstrate knowledge of the concept of personal recovery as it may apply to others
Evidence of good interpersonal skills and an ability to form peer / carer relationships with service users and carers
Ability to communicate on all levels and to a broad scope of individuals, both internally and externally to the Trust
Ability to appreciate / understand other people’s worlds
Knowledge of how to build community links and networks

Desirable criteria

Knowledge of current legislation which underpins Health and Social Care and a working knowledge of the Equalities Act 2010 and Human Rights Act.
Experience working with diverse communities
Knowledge of benefits/ employment systems
Ability to demonstrate a good understanding of mental health issues
Ability to demonstrate good understanding of carers’ experiences and support needs
Basic working knowledge of IT