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Facilities Team Leader (RBH)
Closed for applications on: 7-Jul-2025 00:02
Vacancy status: Closed
Closed for applications on: 7-Jul-2025 00:02
Key details
Location
- Site
- Royal Brompton Hospital
- Address
- Sydney Street, Chelsea
- Town
- London
- Postcode
- SW3 6NP
- Major / Minor Region
- London
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (5 in 7 days on rota)
Salary
- Salary
- £31,944 - £34,937 p.a inc HCA
- Salary period
- Yearly
- Grade
- (band 4)
Specialty
- Main area
- Royal Brompton Hospital - Facilities
- Interview date
- 15/07/2025
Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services.
Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital.
Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions.
Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients.
In February 2021 the Royal Brompton and Harefield joined Guy’s and St Thomas’ NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research.
We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King’s College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit.
Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’.
The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients.
We have one of the most ambitious capital investment programmes anywhere in the NHS.
Job overview
An exciting opportunity has become available to join our busy Housekeeping Services Team, based at the Royal Brompton Hospital.
The successful applicant will be a key member of the Housekeeping Team, integral in leading the operational Housekeepers and Porters as well as providing expert knowledge and advice in relation to all cleaning duties.
You will assist and support the Senior Services Manager and the supervisory team in delivering a quality services to patient, staff and visitors monitoring and supervising operational housekeeping services according to national standards, service specification and monitor, document and accurately report on performance.
Working closely with Matrons, Sister, Charge Nurses, Departmental Heads and IPC colleagues in all housekeeping services.
Closing Date: 6 July 2025 at Midnight
Proposed Interview Date: Tuesday 15 July 2025
Advert
The post holder will assist the Senior Services Manager with the day – day management of the Royal Brompton Hospitals Housekeeping and Theater Portering Services. They will have responsibility for the Cleaning Supervisors and operational teams on the wards and departments as well as monitoring, reporting and follow up when necessary, issues relating to the general environment and buildings fabric.
The main elements of the role will be to ensure that the Facilities services are delivered within the ward and department areas within the financial scope of the budgetary requirements.
They will assist in the development of the services and staff through training. The post requires strong communication skills and working relationships need to be developed across different levels and departments. The post holder will be accountable for staying in the limitations of a financial budget. They will ensure that resources and standards allocated to the team are properly and effectively deployed to deliver agreed outputs through set key performance indicators.
Working for our organisation
Organisational Values
Our values help us to define and develop our culture, what we do and how we do it. It is important that you understand and reflect these values throughout your employment with the Trust.
The post holder will be:
· CARING – We will put patients first
· AMBITIOUS – We innovate and strive for excellence
· INCLUSIVE – We respect each other and work collaboratively
Detailed job description and main responsibilities
3. Duties and Responsibilities
· To manage the Facilities services, Housekeeping and Theatre Portering services within a designated teams and/or area having responsibility for the general environment of the wards, departments, and clinics. To monitor the service provision levels to meet internal quality, contractual and other standards, implement action to rectify any deficiencies.
· To provide excellent services and to establish and maintain appropriate service agreements with the Department and monitor and produce Key Performance Indicators and benchmarks of performance.
· To ensure that the procedures within the department are kept up to date and filtered down to the staff. To manage teams and make sure they meet their objectives and that the staffs themselves are appraised and have excellent opportunities for development so that they may fulfil their potential and motivation.
· To be responsible for the management of the operational support teams. To motivate and develop staff and co-ordinate the education and training requirements of the team and in line with the objectives of any staff development initiatives internally or externally.
· To provide strong individual and professional leadership through change supporting staff and colleagues and through a visionary motivational and problem-solving approach, subject to financial constraints and HR agreement.
· To provide accurate, reliable, and timely reporting for the Department Management Team and where appropriate to contribute to reports to the Executive and Board on the performance of the department and progress on against projects assigned.
· Take responsibility for all planning day to day man power for the Facilities services teams with in the areas within the set budgets.
· To ensure compliance within all services to meet the trust’s policy and objectives in line with the trust and essentia business plan.
· To be aware of and implement any new government legislation or initiatives to take an active part in working with outside agencies to achieve results.
· To complete regular audits for the, cleaning, environment, and theatre portering services. To compile regular, benchmarking results and implement appropriate actions to enhance services and the environment.
· To work as part of a multi-disciplinary team to include, Clinical teams, IPC teams and outside contractors to ensure that service delivery standards are met through reviews and audits.
· To initiate the team briefing hierarchy and communicate effectively with all operational teams.
· To attend monthly reviews with line management on financial and operational performance.
· Take responsibility of Sickness and Absence in the team informally up to and including first formal.
· To ensure that the standard of the patient charter is maintained at all times.
· To maintain appropriate documentation and up to date records regarding information on the environment department.
· To work in conjunction with the infection control team to ensure standards are maintained and kept in line with policy.
Authority
· Development of the Environment team through the provision of leadership and support and develop of team members and the development of the service through active involvement.
· Identify staff training and development needs ensuring all team members have an up to date Personal Development Plan and Review and access to supervision.
· Manage services within delegated responsibility expenditure re. Stocks, supplies, manpower and rotas.
· Day to day operational management of the teams including implementation of NHS Board policies and practices e.g., health and safety, infection control, Cleanliness Standards and standing financial instructions.
· Ensure team members are knowledgeable about expectations of performance and monitor capability taking remedial action when required with discussion and or referral to Soft Services Manager regarding any issues of concern.
· Identify own education, training and support needs via the PDP and review process with the Environment manager. Holding team to account for delivery against their PDP and the environment teams objectives through regular performance review meetings.
Applicant requirements
Person specification
Qulifications & education
Essential criteria
- Equivalent supervsiory experience or NVQ level 3
Desirable criteria
- BICs assessor
Previous experience
Essential criteria
- Experience in managing teams Strong commitment to delivering change and performance with and through the team by establishing work priorities, delegating effectively, ensuring capability to deliver, monitoring performance and giving feedback
Desirable criteria
- Demonstrable track record in leading and motivating staff
Skills/Knowledge/ Ability
Essential criteria
- Good demonstrable interpersonal skills & communication skills, written and oral in English.
Desirable criteria
- Ability to Negotiate, persuade and influence
- Knowledge of food hygiene
- Knowledge of cleaning process
- Knowledge of current issues facing the NHS
Further details / informal visits contact
- Name
- Janet Perry
- Job title
- RBH Senior Services Manager Housekeeping Services
- Email address
- [email protected]
- Telephone number
- 0771200083
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
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