Trac proudly powers the recruitment for
NHS Business Services Authority
About
The NHSBSA values and respects the diversity of its employees, and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process and consideration of reasonable adjustments for people who have a disability.
The NHSBSA will not normally re-engage a former employee in any capacity including in a self-employed/consultancy capacity; through an agency; in a temporary or permanent post or to a supply list, for a period of 12 months after the redundancy date.
Creative Designer
Closed for applications on: 23-Jul-2025 13:05
Vacancy status: Closed
Closed for applications on: 23-Jul-2025 13:05
Key details
Location
- Site
- Stella House
- Address
- Goldcrest Way
- Town
- Newcastle upon Tyne
- Postcode
- NE15 8NY
- Major / Minor Region
- Tyne and Wear
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
Salary
- Salary
- £37,338 - £44,962 per annum
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 6)
Specialty
- Main area
- Creative Designer
Job overview
Are you looking for a new challenge? We’re looking for an experienced, talented and passionate Creative Designer to join our busy Communications and Marketing team. Working within the Design Team you’ll provide creative design services across all NHS Business Services Authority (NHSBSA) services.
Your knowledge, drive and creativity will be key to designing content and publications to be used across all communication channels. This will include designing social media outputs, templates, presentations, infographics, videos, photography, corporate reports, podcasts and newsletters.
You will manage jobs from brief through to completion, working collaboratively with colleagues to support the delivery of the NHSBSA’s strategy.
If you are creative, organised, have experience of working in a busy design / communication environment we would love to hear from you.
What do we offer?
• Hybrid working – offering flexibility to work predominantly from home with the opportunity to be office based should you prefer, or if business needs require it
• 27 days leave (increasing with length of service) plus 8 bank holidays
• Opportunities for development
• Active wellbeing and inclusion networks
• Excellent pension
• Various salary sacrifice schemes
• Employee Assistance programme, offering free 24/7 support for you and your loved ones
• Access to a wide range of benefits and high street and online discounts
Advert
- Work within the Communications Team to understand where creative design can proactively support and deliver innovative, engaging design solutions and materials to meet their requirements.
- Produce artwork for both print and digital campaigns, and marketing initiatives, working to project plans and meeting deadlines.
- Producing creative, clear and accessible design solutions
- Working with external stakeholders and subject matter experts as appropriate to create design solutions that meet their requirements.
- Working with internal stakeholders including other NHSBSA directorates to create design solutions that meet their requirements.
- Keeping abreast of emerging technologies and techniques in new media, with a particular focus on and drive towards digital solutions.
- Working with a wide range of media and visual assets including design concepts, illustration, infographics, video and photography.
- Developing a clear understanding of accessibility requirements and advise the wider Communications and Marketing team as needed.
Working for our organisation
Here at the NHS Business Services Authority (NHSBSA), what we do matters.
We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we’re proud to be part of something meaningful, that touches millions of lives.
We design our services around customer needs and place people at the heart of our organisation. That’s why when you join us, you’ll be empowered and supported to help your career grow.
As one of the UK’s Best Big Companies to work for, we’re connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.
We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.
We’re committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.
Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!
Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.
We are people connected to care.
Detailed job description and main responsibilities
The purpose of this role is to provide professional Design Services to the Communications and Marketing Team.
The post holder will report to the Senior Creative Designer and is responsible for designing content and publications to be used across all the NHSBSA’s communications channels in support of the delivery of the business strategy. This includes designing templates, formatting presentations, creating infographics, videos, photography, corporate reports and newsletters. They will be responsible for managing the NHSBSA’s visual asset library by filing images downloaded from our online resource as well as any NHSBSA photography.
The post holder will be responsible for taking responsibility for design jobs and managing them from brief through to completion. They will also help to manage the NHSBSA corporate identity and branding and ensure that corporate communications material across the NHSBSA is fully compliant.
They will need to:
• be creative
• be well organised with an attention to detail and a planned approach to work
• have experience working in a busy design / communication environment
• be able to handle multiple tasks with competing priorities.
In this role, you are accountable for:
1. Managing the NHSBSA’s corporate identity – responsible for helping to maintain the corporate identity style guide, advising on brand usage and ensure consistency of corporate branding and identity, including with external suppliers.
2. Leading work within a team to producing artwork for both print and digital campaigns, and marketing initiatives, helping to develop project plans and meeting deadlines.
3. Working with the Social media Team to produce artwork for use across all the NHSBSA Social media channels.
4. Supporting the Media and Campaigns Officers to deliver integrated communications campaigns by producing artwork for both print and digital campaigns, social media channels and marketing initiatives.
5. Working with the Internal Communications Team to produce artwork for internal newsletters, The Hub, Yammer and other channels as they are developed.
6. Working with the Marketing Team to produce collateral for exhibitions such as stand designs, leaflets and other merchandising materials.
7. Producing creative, clear and accessible design solutions
8. Working with external stakeholders such as the Department of Health and Social Care, NHS England, NHS Digital and subject matter experts as appropriate to create design solutions that meet their requirements.
9. Working with internal stakeholders including other NHSBSA directorates to create design solutions that meet their requirements.
10. Producing and maintaining a visual asset library by filing images downloaded from our online resource as well as any NHSBSA photography.
11. Liaising with external design agencies, printers, photographers and videographers to advise on NHSBSA brand usage.
12. Keeping abreast of emerging technologies and techniques in new media, with a particular focus on and drive towards digital solutions.
13. Working with a wide range of media and visual assets including design concepts, illustration, infographics, video, photography and podcasts.
14. Developing a clear understanding of accessibility requirements and advise the wider Communications Team as needed.
15. Managing own workload, delegating to the Creative Design Assistant and reviewing outputs.
16. Deputising for the Senior Creative Designer as and when needed to manage workloads.
17. Management of projects from brief through to presentation of completed design concepts
18. Ensuring the NHSBSA’s narrative and image is used consistently across all communications work by adhering to the brand guidelines.
19. Delivering presentations to the wider Communications Team as needed on subjects that affect them, such as changes to design processes or legislation, such as changes to accessibility regulations.
20. Engaging 1 on 1 with stakeholders, both internal and external to discuss design briefs, working with them to advise on the best approach to take (format, channels to be used etc.) and agree deadlines.
Person specification
Personal Qualities, Knowledge and Skills
Essential criteria
- Excellent knowledge of Adobe Illustrator, Indesign, Photoshop, After Effects and Premier Pro design software.
- Ability to produce creative design solutions
- Ability to create designs within a corporate brand
- Excellent skills in taking and editing videos and photographs
- Excellent organisational skills and ability to multi-tasking
- Resilient under pressure and a proven ability to meet tight deadlines
- Excellent interpersonal skills with the ability to communicate effectively and appropriately with colleagues across all levels and functions
- Knowledge of accessibility guidelines to ensure our services are as inclusive and accessible as possible
- Ability to work on own initiative across different departments to solve problems
- Strong team player, committed to an ethos of continuous improvement
- A positive outlook and attitude, acting with passion, enthusiasm and commitment
- Ability to negotiate well, responding to other people’s expectations and concerns
- Challenges others to identify opportunities for cost saving and service improvements
- Advocates collective decisions, even if their own view differs
Desirable criteria
- Working knowledge of Microsoft Word and PowerPoint
Experience
Essential criteria
- Substantial experience of working in a creative digital environment
- Substantial experience of using Adobe products such as Photoshop, Illustrator and InDesign, After Effects and Premier Pro
- Proven knowledge of the print process, colour output and paper variations and experience of working closely with printers
- Substantial experience of producing innovative and creative print, graphic and digital designs
- Experience of designing and managing a corporate brand and advising on brand usage
- Experience of liaising with external suppliers and making financial decisions that bring about best value for money in relation to services
- Experience of forward planning design projects in response to customer requirements.
- Experience managing any design / print budgets, this includes making decisions on services which bring about best value for money
- Experience engaging 1 on 1 with stakeholders, both internal and external to discuss design briefs, working with them to advise on the best approach to take (format, channels to be used etc.) and agree deadlines
Desirable criteria
- Experience of working in the public sector, healthcare, or finance sectors
Qualifications
Essential criteria
- Degree level qualification in a relevant subject with a good level of demonstrable experience or equivalent professional experience
Further details / informal visits contact
- Name
- Nicola Ratcliffe
- Job title
- Senior Creative Designer
- Email address
- [email protected]
- Additional information
Available 9am - 4pm, Monday to Friday
No longer accepting applications
Sorry, this vacancy is no longer accepting applications.
You can search for similar jobs on the employer's job board, or visit our national jobs board Health Jobs UK.