Business and Project Lead

Job overview

1 x Fixed Term contract/secondment opportunity for up to 7 months

Internal applicants who wish to be considered for a secondment opportunity should discuss with their line manager the suitability of a possible secondment

An exciting opportunity has risen within Evening and Overnight District Nursing /Out of Hours Community Nursing Call handling service.

The successful candidate will provide line management of the call handling team and work closely with the Community Manager and Community Nursing Lead to ensure a smooth running of services.  

The successful candidate will also provide administration oversight , management of equipment , pool cars and provide  business and project support to the management team and wider service. This will involve taking responsibility for navigating multiple systems to assist in the daily running of the service, and the use of business intelligence to support service improvements and governance requirements. These initiatives will require a high level of planning, negotiating, analytical and communication skills.

 The successful candidate will be required to work in an integrated way with the Integrated Community Teams, Integrated Urgent Care Service and Patient flow team. The role will support ongoing projects and continually develop within a changing health economy and as such may be subject to some change during the development phase.

Advert

This post holder will be responsible for the line management of the Out of Hours (OOH) Call handling team and Evening and Overnight District Nursing Administration team in line with the trusts policies and procedures. 

The ideal candidate will demonstrate good attention to detail, a working knowledge of clinical systems (SystmOne), rostering software and ESR with the ability to analyse and present information from a variety of sources and data reports. You will have excellent interpersonal and communication skills, with the capability to forge strong, trusting and productive relationships with colleagues inside and outside the organisation. You will be expected to have be flexible, self-driven and adaptable, prioritising the demands of a busy workload in a changing environment.

Working for our organisation

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us.  In the latest staff survey, 61% of colleagues gave us their views.  It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%.

 This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement.  However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.