Dispensing Assistant/ Receptionist

Trosolwg o'r swydd

Newcastle Upon Tyne Hospitals NHS Foundation Trust is looking to recruit an enthusiastic, motivated individual to join our fast paced in-patient pharmacy department as a weekend receptionist.  

We are a busy pharmacy department offering a diverse and complex range of functions and activities including; Dispensary, ward based and clinical activities, logistics, stores and procurement, clinical trials, aseptic preparation and medicines information. We have an automated robotic dispensing and stock supply system.

As the role of the receptionist is primarily to attend to users of the service when they present at Pharmacy Reception and to answer the telephone, we are ideally looking for someone with a pleasant disposition who can communicate well, both face to face and over the telephone, with a wide range of people including, staff, colleagues and patients. 

• Interview Date: 11th September 2025
• 15 hours/week
• You will be redirected to Trac to apply for the vacancy.  Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE 

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Key to the Receptionist’s role is the organisation of work as it comes into the dispensary, ensuring prescriptions and orders enter the correct workflow stream allowing prioritisation of the workload. The Receptionist will also be responsible for the accurate input of discharge prescription information onto the prescription tracking system and for the filtering of prescriptions and orders into the correct workflow stream for dispensing by our team of dispensing assistants.

If you have experience of working in a busy customer/client focused environment, can remain calm under pressure, have the ability to respond and adapt quickly to changing circumstances and are a good team player this role could be for you.

Whilst experience of working in a pharmacy environment would be advantageous it is not essential as full training will be given.

To discuss this post further or to arrange an informal visit please contact Tracy Bracken / Pippa Rodwell

 This position is 15hrs per week to cover weekend reception duties on a Saturday and Sunday.  

Gweithio i'n sefydliad

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Our staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

•         Freeman Hospital

•         Royal Victoria Infirmary (RVI)

•         Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)

•         Newcastle Dental Hospital

•         Newcastle Fertility Centre

•         Northern Centre for Cancer Care, North Cumbria

•         Northern Genetics Service

•         Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. 

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust