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East of England Community Health and Care NHS Trust

Gwybodaeth

At the heart of every community is care that’s close to home. We believe people are better looked after locally, in the place where they belong.

From home visits to community hospitals and virtual wards, the purpose of East of England Community Health and Care NHS Trust is to bring trusted, expert healthcare into everyday lives.

Our nurses, therapists, clinicians, support teams and allied health professionals are more than specialists. They are neighbours, familiar faces and trusted partners in people’s health journeys. Every day, they bring skill, empathy, and dedication to the moments that matter most, supporting independence, recovery and wellbeing. We don’t just treat conditions; we build trusted relationships. Our care is personalised, coordinated and shaped around the needs of each person and community.

By combining professional expertise with strong local relationships, we help people stay well, feel supported and access the right care at the right time. Expert healthcare, close to home, trusted by our communities.

As we work and grow across the East of England, we’re guided by a belief in trusted local care, delivered by experts who truly understand their community.

Cysylltu

Address: HR Service Support; Room 218; Norwich Community Hospital; Bowthorpe Road; Norwich; Norfolk; NR2 3TU
Contact Number: 01603 697444

Darganfod rhagor

Swyddi Gwefan

Closed

Cyf: 839-7383296-PG ID y swydd wag: 7383296

Pharmacy Technician

Closed for applications on: 28-Awst-2025 00:01

Statws y swydd wag: Closed

Closed for applications on: 28-Awst-2025 00:01

Lleoliad

Gwefan: Norwich Community Hospital
Cyfeiriad: Bowthorpe Road
Tref: Norwich
Cod post: NR2 3TU
Major / Minor Region: Norfolk

Math o gontract a phatrwm gwaith

Contract

Parhaol

Oriau

Rhan-amser
Gweithio hyblyg

15 awr yr wythnos

Cyflog

Cyflog: £31,049 - £37,796 pro rata per annum
Cyfnod cyflog: Yn flynyddol
Gradd: (Band 5)

Arbenigedd

Prif leoliad: Pharmacy

Dyddiad y cyfweliad: 09/09/2025

East of England Community Health and Care NHS Trust delivers expert healthcare in people’s homes, community hospitals and local settings across the East of England.

Our nurses, therapists, clinicians, support teams and partners work together to provide coordinated care that supports independence, recovery and wellbeing. We believe people are best cared for close to home, in the communities where they live and belong.

Different ideas, experiences and backgrounds make us stronger and more creative and applications from all walks of life are welcomed. Our processes ensure that all applicants are treated fairly at every stage of the recruitment process.

East of England Community Health and Care NHS Trust is committed to creating a modern and inclusive work environment. We actively promote flexible working opportunities where possible to meet the needs and wishes of our workforce and maintain and improve their wellbeing. We also offer flexible working patterns and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you.

We welcome applications from people who share our values and can help us deliver outstanding care in our local community.

Please note, our selection processes are in place to ensure we recruit candidates with the right values and skills. Please be advised that the use of AI in applications is monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills.

Before applying for this vacancy, please make sure you’re familiar with ongoing GOV.uk sponsorship eligibility criteria which will impact the organisations ability to provide sponsorship, whether this is currently or in the future.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

Ensure timely medicines reconciliation on the designated in-patient unit as appropriate to facilitate a smooth admission to services.
Appropriately refer interventions to the clinical pharmacists or liaising with other members of the MDT within scope and experience. Escalating to the Head of Medicines Optimisation as necessary.
Ensuring the appropriate management and administration of medications in accordance with Legislation, Trust Policy and Professional Standards.
Assess, use and destroy patient’s own drugs and encouraging patient’s relatives/carers to use patient’s own medicines.
Destroy expired or unwanted medicines as per trust procedure.
Ensure wards have appropriate stock rotation, stock lists and medicines storage and review regularly with the ward pharmacist and ward manager.
Initiate requests for ward non-stock and when relevant ward stock items.
Facilitate resolution of medicines supply problems when requested.
Assisting in training of ward staff involved in medicines management and administration as appropriate.
Record all patient interventions and medicines management activity in the patient record.
Assist with the medicines management audit agenda working with NCH&C colleagues.
Provide patient counselling on the use of medicines to selected patients as identified by the MDT.
Accuracy checking the quantity, quality of drug, strength, form, dose and directions of medicines contained in bedside medicines locker to ensure there are no discrepancies and sufficient supply for discharge
As part of the clinical pharmacy team organising timely supply of new or additional items required for discharge.
As part of the pharmacy team organising where necessary compliance aids for individual patients (medication reminder cards, dosette boxes etc.).
Minimising clinical risk associated with medicines use by ensuring that:
- Prescriptions are legible, unambiguous and legally acceptable
- Medicines are administered according to standards and guidelines
Support staff when medicine error incidents occur and identify ways to improve safe handling of medicines.
Liaise with other health care professionals with regard to pharmaceutical discharge needs of patients including checking appropriate risk assessments have been undertaken.
Liaise with other units and pharmacists on transition for patients from one NHS unit to another.
Liaise with community pharmacists and General Practitioners regarding difficulties in supply of medicines to smooth the discharge plan.
Undertake necessary continuing pharmacy education and keeping abreast of new developments in medicines optimisation and pharmacy.
Undertake other duties as required by the pharmacy team and Head of Medicines Optimisation.
Undertake prescribed physical and mental health observations as required reporting exceptions as appropriate and using tools available e.g. SBAR, Track & Trigger.
Monitor and report all omissions in line with the Trust policy and contribute to service trend monitoring.
Actively monitor and review the effects of prescribed medication for the patient group noting its efficacy and the effect of potential side effects and acting promptly to escalate concerns or seek advice regarding potential medication changes.
Participate in team meetings, service away days and service development initiatives as required.
Have a good knowledge of safeguarding policies and procedures and raise concerns as required.
This position will have a degree of autonomy to act on individual patient medicine pharmaceutical care, to bring improvements to safety to the patient as discovered. There is an expectation that the post holder will practice within safe limits and always refer to designated clinical ward pharmacist and Head of Medicines Optimisation when unsure or when there is a need to resolve complex or more challenging situations.
There is a need to be able to communicate succinctly and effectively with patients and other healthcare staff to deliver the role. Interventions that produce direct improvements in patient safety will be recorded to demonstrate effectiveness. Participating in agreed policy and systems audits will also demonstrate performance and quality of service.

Equal Opportunities - We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. Additionally, people with disabilities that fall under the Disability Confident Scheme will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). All sites are Smoke Free.

If you need this application in an offline format, please let us know.

Immigration Status – East of England Community Health and Care NHS Trust is a diverse employer and welcomes all job applications. However, potential applicants should note that although the Trust is registered with the Home Office as a sponsor organisation for migrant workers, sponsorship can only be offered against Skilled Worker visas. If you are an applicant from outside the UK and do not already hold a self-gained right to work, we recommend you check the Home Office eligibility requirements before making an application.

Please note: Although we are a registered sponsor organisation, we are unable to offer sponsorship for some job roles, and this will be identified through filtering questions at the start of any job application on the Trac recruitment system.

Redeployment - Please note that in the first instance priority for this vacancy will be given to staff who are on the Trusts Redeployment Register.

DBS - this post may be subject to a Disclosure and Barring Service (DBS) check.

Closing and Interview Dates -This vacancy may close early if sufficient applicants are received.

Data Protection - A privacy notice detailing how we will handle your data is attached to this advert as a document. Your application will be transferred to our recruitment management system (Trac) once the advert has closed and you will receive notification then detailing how Trac will handle your data.

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Our safe recruitment pre-employment checks are undertaken before an appointment is confirmed and may include a DBS check. Where the role requires you to drive, we'll ask you to validate your driving licence online via the DVLA.

In submitting an application, you authorise East of England Community Health and Care NHS Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process should you be appointed.

ALL CORRESPONDENCE will be via the e-mail address on your application form. If you have not been invited to interview within 2 weeks of the closing date, you unfortunately haven’t been successful on this occasion, but keep an eye on our vacancies as a job that’s just right for you may appear!

Gofynion yr ymgeisydd

Rhaid bod gennych gofrestriad proffesiynol priodol yn y DU.

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Manyleb y person

Qualifications

Meini prawf hanfodol

NVQ Level 3 – pharmacy services / BTEC in pharmaceutical science or equivalent
Accredited checking technician status or likely to achieve within 3 months
Current GPhC registration – Pharmacy Technician

Meini prawf dymunol

Post registration clinical/ foundation credential qualification and/or significant relevant medicines optimisation experience to demonstrate similar level of knowledge
Medicines reconciliation accreditation
Medicines related patient consultation skills accreditation
Supervisory skills
Medicines Management accreditation
Member of APTUK

Experience

Meini prawf hanfodol

Medicines optimisation knowledge and experience
Experience of working in ward, community services or primary care environment
Post qualification experience
Evidence of CPD
Basic knowledge of primary care
Digital pharmacy experience

Meini prawf dymunol

In depth post qualification experience of pharmacy
Hospital based experience
Experience of POD scheme
Experience working in community services
Evidence of team role and multidisciplinary work
Experience of clinical audit

Skills, Abilities and Knowledge

Meini prawf hanfodol

Knowledge of a ward-based technicians role including reuse of patients’ own drugs, one stop dispensing, self-administration and discharge of patients
Knowledge of the changing NHS environment
Ability to work as an individual and as part of a team
Ability to organize and prioritise workload in order to meet deadlines and targets
Word processing and computer skills including the use of email, internet, Microsoft Word and Excel
Accurate numeracy skills including data analysis and interpretation
Good interpersonal skills
Attention to detail
Ability to recognise personal limits and when it is appropriate to seek advice

Meini prawf dymunol

Assessment, planning and evaluation skills
Good clinical, pharmaceutical and health promotion knowledge
Ability to investigate, analyse and interpret data
Fast and adaptable learner
Project management skills
Understanding of broader social and health care system
Knowledge of the use if electronic prescribing and medicines administration systems

Communication

Meini prawf hanfodol

Good written and verbal communication
Good person-centred care skills
Able to relate well to wide range of people
Ability to work independently and use own initiative
Ability to share own knowledge, skills and experience
Good written communication skills including report writing, procedure writing and record keeping

Meini prawf dymunol

Report writing skills
Good patient counselling skills

Personal and People Development

Meini prawf hanfodol

Good time management skills
Able to work under pressure
Attention to patient centred care
Adaptable in approach to work and projects

Personal Attribute / Behaviours (linked to the Trust's Behaviour Framework)

Meini prawf hanfodol

Able to demonstrate a commitment and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs
Able to identify with the Trust’s commitment to safeguarding and promote the welfare of children and young people/vulnerable adults
Highly motivated and reliable Effective role model, demonstrating NCHC values of People community, compassion & creativity
Enthusiastic and willing to learn
Able to work as part of a team or as an individual with a flexible approach to duties
Professional attitude

Other

Meini prawf hanfodol

Committed to self and service development
The post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary. Some roles require additional level of checks as part of the employment process i.e. roles which come into contact with children, vulnerable adults or their families
Willingness and ability to work across different sites