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Newcastle Hospitals PharmaServices Limited

About

Contact

Address
Royal Victoria Infirmary
Queen Victoria Road
Newcastle upon Tyne
Tyne and Wear
NE1 4LP
Contact Number
0191 282 0999 option 2

Find out more

Jobs
Open
Ref: Pharma-13-VA1 Vacancy ID: 7425762

Dispensary Assistant / Receptionist

Accepting applications until: 03-Nov-2025 23:59

Open

Accepting applications until: 03-Nov-2025 23:59

Location

Freeman
Newcastle
NE7 7DN
Tyne and Wear

Contract type & working pattern

Permanent
Full time - 37.5 hours per week (Monday - Friday 08:30 to 18:00)

Salary

£24,465 per annum
Yearly

(Dispensary Assistant / Receptionist)

Specialty

317 Pharmacy
Dyddiad y cyfweliad
11/11/2025

Trosolwg o'r swydd

This is a really exciting time to join our established outpatient pharmacy service 'Newcastle Pharmacy Services'. We provide an outpatient dispensing service to the patients of The Newcastle upon Hospitals NHS Trust.  We are looking for motivated and dynamic individuals who thrive in a fast paced, energetic and friendly environment who are keen to develop themselves and the service. 

Grade 2

Full time 37. 5 hours per week working Monday -Friday shifts 08:30 - 18:00.

Trustwide. Base at  Freeman but expected to cover shifts at both sites when required.

Annual Leave - 27 days holiday per year plus Bank Holidays 

Pension: Nest Pension Scheme; 5% employee contribution and 3 % employers contribution 

Pay Date: 28th of the month

£24,465 per annum

Interview Date  Tuesday 11 November 2025

Advert

To carry out the full range of reception duties.

Communicate with a diverse range of people who visit pharmacy.

To carry out the full range of Dispensing Assistant duties including the dispensing of prescriptions. 

To participate in pharmacy projects and developments and cooperate in implementing new policies and procedures arising from this.

Deals with the public on a daily basis where patients may be upset, distressed or angry due to what they may perceive as being a long waiting time.

Gweithio i'n sefydliad

Our outpatient pharmacy - Newcastle Pharmacy Services - has operated from 1 December 2024 as a subsidiary of the Trust. 

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

 

To carry out the full range of reception duties.

Important note on completion of reference section of Application Form

All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed.

Please note it is a requirement of Newcastle  Hospitals Pharmacy Services Ltd that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.  The method of payment is a salary deduction from your first month’s pay.

Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Person specification

Qualifications & Education

Meini prawf hanfodol
  • Good basic education (e.g. GCSEs or equivalent qualifications / experience)
Meini prawf dymunol
  • Evidence of achievement at CSE or GCSE in Maths and English
  • NVQ 2 in pharmacy services and the approved underpinning knowledge

Knowledge & Experience

Meini prawf hanfodol
  • Knowledge of Health and Safety and hygiene in the work place.
  • Experience of working in a customer/client focused environment
Meini prawf dymunol
  • Knowledge of pharmacy stock control systems
  • Knowledge of drug names and terminolog
  • Knowledge of COSHH regulations
  • Knowledge of Standard Operating Procedures
  • Pharmacy experience gained in a hospital or community setting
  • Experience of stock control and stock management

Skills & Abilities

Meini prawf hanfodol
  • Demonstrate good oral / written communication
  • Ability to accurately record and relay messages to the appropriate individual in a busy environment
  • Good computer skills
  • Excellent customer care skills
  • Excellent telephone manner
Meini prawf dymunol
  • Good listening skills
  • Ability to work to a Standard Operating Procedure or protocol
  • Ability to follow verbal instruction

Documents

Further details / informal visits contact

Enw
Karen Elliott
Teitl y swydd
Multi-site Pharmacy Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
0191 2821935

If you have problems applying, contact

Address
The Newcastle Upon Tyne Hospitals
Telephone
0191 2826276

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