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University College London Hospitals NHS Foundation Trust

About
Contact
- Address
- Trust Headquarters
- 250 Euston Road
- London
- NW1 2PG
- Contact Number
- 0845 1555 000
Find out more
open_in_new JobsDivisional Personal Assistant
Accepting applications until: 14-Sep-2025 23:59
Vacancy status: Open
Accepting applications until: 14-Sep-2025 23:59
Key details
Location
- Site
- UCLH
- Address
- 250 Euston Road
- Town
- London
- Postcode
- NW1 2PG
- Major / Minor Region
- London
Contract type & working pattern
- Contract
- Fixed term: 11 months (maternity cover to 28-08-2026)
- Hours
- Full time - 37.5 hours per week
Salary
- Salary
- £37,259 - £45,356 per annum inclusive HCAS
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 5)
Specialty
- Main area
- Infectious Diseases
The use of AI is monitored and if applicants have used it, then they are required to declare this in their supporting statement.
Job overview
This is to advertise an 11 month fixed term position to cover the current postholder’s maternity leave.
This role provides a high level of personal administrative support to our senior management team, as well as providing support for individual pieces of work and projects for other members of the division, including the consultant body and senior nursing team. As well as the PA aspect of the role, it’s very much a Team Support role.
A large part of the role is relationship building, both with your colleagues and with staff working in other areas of the Trust. You will be expected to work with other Divisional PA’s in the board to help build a strong supportive group of professionals that help and support each other.
Please note that due to the nature of the role, the majority of the postholder’s time will need to be spent onsite. We do offer flexible working options however.
Advert
You will work alongside our management team, doctors and nurses to support them in the organisational tasks that the division requires. You will also be required to have a level of knowledge to explain and guide these colleagues through the different systems we use at the Trust.
We expect you to be hard working, engaged and supportive towards your colleagues. You will have to learn and practice a number of different administrative and system functions, and to offer feedback and suggestions to improve the service.
You will be responsible for organising several meetings, as well as distributing documentation and taking minutes for them.
Working for our organisation
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
-
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
-
National Hospital for Neurology and Neurosurgery
-
Royal National ENT and Eastman Dental Hospitals
-
University College Hospital Grafton Way Building
-
Royal London Hospital for Integrated Medicine
-
University College Hospital Macmillan Cancer Centre
-
The Hospital for Tropical Diseases
-
University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Detailed job description and main responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
We are a small but complex department, covering many different aspects of infectious diseases and tropical medicine. We operate an outpatient clinic as well as an emergency walk-in service, antibiotic infusion service and pre-travel clinic.
We have spent many years building a tight-kinit, friendly, welcoming and warm environment to work in. As we are relatively small, everybody gets to know each other which creates an open, informal and safe working culture. We believe people should enjoy their work and have fun, as well as working hard to provide a top class service.
We have an ongoing process to improve our staff’s working lives and regularly seek feedback from everyone as how to achieve this.
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.
UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
At UCLH, we have a real ‘One Team’ ethos, and our values – safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.
At UCLH we take equality of opportunity seriously and are committed to being a diverse and inclusive employer, with a culture that creates a real sense of belonging and trust. It is our fundamental aim, to recruit, retain and promote a diverse mix of people who are representative of our local communities. Applications are encouraged from candidates of all backgrounds, cultures, and perspectives to support our world class research, innovation and creativity.
UCLH recognises the benefits of flexible working for staff and has a dedicated policy which allows staff to apply for flexible working right from the beginning of employment. For more information please go to: https://www.uclh.nhs.uk/work-with-us/why-choose-uclh/flexible-working.
We offer our permanent staff an interest free season ticket loan for travel, all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme and on-site accommodation to name a few.
Additionally, UCLH Arts and Heritage’s staff wellbeing programme, Creative Comfort, offers a variety of ways to engage with the arts as a member of UCLH staff. You can try out the weekly choir, weekly art club and join the Culture Club for exclusive access to free and discounted tickets for opera, exhibitions, theatre and more.
We recognise, reward and thank colleagues by nominating them for our annual Celebrating Excellence Awards, which are funded by UCLH Charity.
We are also members of www.mytrustbenefits.co.uk/ which offers discounts on high street retail stores, offers on travel deals, and also to take advantage of cash back schemes.
This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.
Please note that all correspondence regarding your application will be via email. The emails will be sent to you via TRAC.jobs and not via NHS Jobs, we encourage you to check your inbox regularly.
Please note that if you are at present in a training position on the 2016 new junior doctor’s contract and are applying for a Trust doctor role your salary will not be pay protected.
You will be placed on the appropriate point of the Trust Doctor pay scale based on your previous experience.
Please note that if you have not heard from us within 3 weeks of the closing date of the advert to assume that you have not been shortlisted on this occasion.
The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
For further support on submitting an application please refer to the NLPSS Applicant Toolkit: https://royalfree.pagetiger.com/cuuomnr/1
Person specification
Qualifications and Experience
Essential criteria
- Previous Personal Assistant or clerical/admin experience working in a healthcare environment.
Skills and Abilities
Essential criteria
- Skills in motivating and influencing others.
- Ability to make sensible judgements involving facts/situations which may require analysis and interpretations.
- Ability to deal with constantly changing workload and meet deadlines.
Personal and People Development
Essential criteria
- Ability to adopt an objective view and be a good team player.
Responsibilities towards promoting Equality Diversity and Inclusion
Essential criteria
- Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties.
Further details / informal visits contact
- Name
- Leah Martin
- Job title
- Divisional PA
- Email address
- [email protected]
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