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Norfolk and Norwich University Hospitals NHS Foundation Trust

About
The Norfolk and Norwich University Hospitals NHS Foundation Trust provides a full range of acute clinical services for a catchment area of up over 1 million people. Our vision is “to provide every patient with the care we want for those we love the most”, reflecting the utmost importance that we attach to the quality of care and experience that each and every one of our patients receives.
We provide specialist services in radiotherapy, neonatalogy, paediatrics, orthopaedics, plastic surgery, ophthalmology, rheumatology, medicine and surgery. Every year our 7,000 staff treat people from Norfolk, neighbouring counties and further afield. Our patients are referred to us by around 100 local GP surgeries and other acute hospitals and primary care Trusts around the country. We are involved in the teaching and training of a wide range of health professionals, in partnership with the University of East Anglia and other local education providers.
Contact
- Address
- 20 Rouen road
- Norwich
- Norfolk
- NR1 1QQ
- Contact Number
- 01603 286286
Roald Dahl Children with Medical Complexity Clinical Nurse Specialist
Accepting applications until: 10-Sep-2025 23:59
Vacancy status: Open
Accepting applications until: 10-Sep-2025 23:59
Key details
Location
- Site
- Norfolk & Norwich University Hospital
- Address
- Colney Lane
- Town
- Norwich
- Postcode
- NR4 7UY
- Major / Minor Region
- Norfolk
Contract type & working pattern
- Contract
- 26 months (fixed term contract / secondment opportunity)
- Hours
- Full time
- Flexible working
Salary
- Salary
- £47,810 - £54,710 per annum, pro rata
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 7)
Specialty
- Main area
- Jenny Lind Children’s Hospital
At NNUH it is our privilege to provide healthcare to over one million people across Norfolk and surrounding areas. Our vision is to ‘provide the best care for every patient’, and if this inspires you and you share our values, we really want you to join our team.
NNUH is currently the busiest Trauma Unit in the East of England caring for almost 850 trauma patients annually many with complex care needs. We are enhancing our urgent and emergency care specialist services for patients with significant injuries as a result of trauma and have an ambition to become a Major Trauma Centre.
Our values support our vision and guide the behaviour of everything we do, these are:
People-focused
We look after the needs of our patients, carers and colleagues, to provide a safe and caring experience for all.
Respect
We act with care, compassion and kindness and value others’ diverse needs.
Integrity
We take an honest, open and ethical approach to everything we do.
Dedication
We work as one team and support each other to maintain the highest professional standards.
Excellence
We continuously learn and improve to achieve the best outcomes for our patients and our hospital.
Wish you were here? So do we.
We want all our staff to achieve a balance between work and personal life and understand how important flexible working can be. We welcome applications on a full or part time basis, various shift patterns and hybrid working, where roles allow.
At the Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH), we know the benefits diversity can bring to our organisation such as creativity, innovation and compassion. All of which have a direct impact towards our staff and patient experience. We are committed to being a Hospital for All – being equitable and inclusive, and a place where all feel a sense of belonging. We therefore particularly encourage and welcome applications from candidates who are underrepresented in NNUH’s workforce. These include people from Black, Asian, and Minority Ethnic backgrounds, people with diverse abilities and people within the LGBT+ community.
Job overview
Fixed term contract/secondment opportunity for 26 months
Are you enthusiastic, compassionate, self-motivated and want to develop your skills in Specialty care? If so, this is the post for you! We are looking for a Specialist nurse for Children with Medical Complexities to join our team.
This is a really exciting post that will be right for someone who has a passion for delivering joined up, supportive and high skilled care to children with medical complexities and their families. Also, the post holder will have the opportunity to develop and demonstrate abilities in strategy, service development and improvement.
The successful candidate will work with specialist and clinical teams as well as the Roald Dahl Marvellous Children’s Charity to develop and deliver a well organised and responsive service to this patients group. There will be access to a wide variety of training opportunities from both the NNUH and the Roald Dahl Marvellous Children’s Charity (RDMCC), where they will find a supportive community of other CMC Nurses to share leaning and experiences with.
If you are considering applying for this post on a secondment basis, please discuss with your Line Manager prior to applying to ascertain whether this could be supported.
Advert
The successful candidate will work with both clinical & specialty teams at the NNUH to identify & support a case load of patients with the highest medical needs. They will provide both highly clinically skills care as well as holistic care to the patients & their families though admission planning, acute/elective presentations to the NNUH & through complex discharge coordination.
The post holder will also have access to a wide variety of support & training provided by the Roald dahl Marvellous Children’s Charity to both support their learning & the families on the case load.
As this is a new service, we are looking for someone with good experience of change management & service improvement work who can continue to develop this role & present progress both to the NNUHFT & to the RDMCC. Therefore, we are looking for someone who is self-motivated with good organisation skills. Also, someone who is happy to present & feedback to both the NNUH & RDMCC to progress of the service.
Ensuring that patient safety is at the heart of everything we do. We are looking for someone who is dedicated to patient focused care, with excellent communication skills who is willing to deliver high quality care.
If you share our passion for providing best possible care to children and their parents when they need it the most and want to work in a team which consistently strives to provide every patient with the care we want for those we love most then we would like to hear from you.
Working for our organisation
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room at NNUH Colney Lane site
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH Colney Lane site
- Free 24-hours confidential counselling support
- On-site Nursery at NNUH Colney Lane
- On-site cafes offering staff discounts at NNUH Colney Lane
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Detailed job description and main responsibilities
The role will involve working with professionals from a wide variety of professional backgrounds as well as patients and their families. We are looking for someone with good experience of caring for this patient group, and good communication skills to be able to bring families, patients and professionals together to deliver the holistic, joined up care we are striving for.
- To operate autonomously at an advanced level of clinical practice providing research based expert care and advice to all colleagues and managing a caseload effectively, making the most of available time
- Work collaboratively with all stakeholders including MDTs, CNSs, clinical teams, Consultants, therapists, and community nursing teams across the Trust/Health Board to facilitate improved patient flow, capacity and continuity of care.
- To accept referrals from medical/nursing staff both within and external to the Trust, of newly diagnosed and existing patients
- To ensure that patients are seen within the recommended time scales and targets where these are in place
- To utilise specialist, skills, underpinned by in depth theoretical knowledge, to facilitate the Co-ordination of multidisciplinary assessments meeting the physical, psychological, emotional and spiritual needs of the CYP and their family at times of stability and crisis and together with the multidisciplinary team develop strategies to address these needs.
- To respond to telephone enquiries and assess patients’ via telephone communication to co-ordinate admission or changes in appointment dates as warranted by the patient’s clinical condition, including the operation of a telephone helpline for the relevant speciality if required
- Prepare and participate in patient reviews and child protection case conferences with team members and other agencies and providing reports as required.
- To supply and/or administer medications according to Patient Group Directions or in accordance with the Trust’s Prescribing Policy for registered nurse prescribers.
- To work closely with own team, Clinical Director, Senior Nurse, Service/Operational Manager, Assistant Director of Nursing and Roald Dahl CMM organisation to maintain professional relationships with patients, relatives, and all members of the multi-disciplinary team.
- Make judgements for patient management through analysis of available information and initiate referrals to multidisciplinary specialists as judged appropriate.
- To contribute to service developments and the development of nurse led initiatives in liaison with Senior Nurse/Service Manager/Operational Manager/Assistant Director of Nursing/ Roald Dahl Marvellous Children’s Charity.
- To contribute toward divisional, Trust and corporate objectives and service plans, in collaboration with Roald Dahl Marvellous Children’s Charity.
Please see the attached job description for full details.
The Job Description, which includes a Person Specification, provides a full outline of responsibilities and requirements for this role. Please use your supporting statement to demonstrate how you meet the person specification.
Visa and Immigration
If you are wishing to apply for this role and would require sponsorship (this includes if you are already in a sponsored post and looking to change employer), you can determine the likelihood of obtaining a Certificate of Sponsorship for this post by assessing your circumstances against criteria specified on the gov.uk website https://www.gov.uk/skilled-worker-visa/your-job.
Travelling to work
Staff parking is available onsite; however, this is limited during core working hours. We have more capacity in the evening and at weekends and can usually provide spaces during those hours.
We look to allocate these spaces fairly. Our Travel Office have a set of criteria that staff must meet in order to qualify. If you qualify for a space, you may be placed on a waiting list if we are at full capacity.
The NNUH is served by a number of public buses, and we offer generously discounted monthly passes with First Bus & Konect.
The Costessey Park and Ride runs regularly each day from 06:30 (from P&R) to 20:45 (from NNUH) and this service is free for NHS staff. There is a regular Thickthorn P&R service as well which is free. Applications to the Travel Office are required for this service. We also have a discounted service from the airport P&R if you purchase a bundle. Please see Konect website for further details.
The NNUH host multiple bicycle racks and a salary sacrifice scheme. We also benefit from a Beryl station onsite.
If you work at another Trust site, please discuss travel and parking arrangements at interview.
DBS
If this post involves working with children or adults the application form will ask for information regarding previous convictions as you will be required to undertake a Criminal Record and Barring Check known as a DBS check.
If you are a new employee or registering with the Staff Bank you will need to meet the cost of this unless your salary is less than point 9 of Afc
NHS Service
Should you be appointed to the post we will need to establish any previous NHS service via the ESR IAT and we will accept the submission of your application as your agreement to this.
UK Registration
You will need to have current UK professional registration where this is a requirement of the role.
Application
Following candidate feedback and to reduce our dependency on paper, all our communication with you regarding your application will be by email so could you please check your e-mails (and Spam) regularly.
We value equality in our team and recruit from all sections of the community. We recognise there is a wealth of talent among people who have a disability and if you meet the minimum criteria detailed in the person specification and have a disability, you may wish to be considered under the Guaranteed Interview Scheme by indicating this in the relevant section on your application.
We look forward to receiving your application and if you do not hear within the next four weeks this will usually mean that you have not been short-listed. However, if you wish to confirm this please contact the person indicated on the advert.
Flexibility
Whilst every effort will be made to recruit to the post as it is advertised, there may be occasions where we consider alternative working patterns, such as part time working, or contract types, such as secondments, depending on circumstances. Should you wish to work in a different working pattern to that stated in our advertisement, please indicate this in the supporting statement to your application.
Useful Information
Make sure to follow us on Facebook and Twitter for regular updates about the exciting career opportunities available at NNUH - @NNUHjobs
Norfolk and Norwich University Hospitals NHS Foundation Trust Website
Applicant requirements
Person specification
Qualifications
Essential criteria
- Registered Nurse on appropriate part of the NMC register (RN Child/RSCN)
- Postgraduate qualification relevant to the specialism or equivalent
Experience
Essential criteria
- Extensive post-registration experience and significant experience must be in specialism
Skills
Essential criteria
- Demonstrable leadership skills
- Effective communicator
Attitude, aptitude
Essential criteria
- Highly motivated
- Effective role model, demonstrating NNUH’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
Further details / informal visits contact
- Name
- Alice Cook
- Job title
- CYP Matron
- Email address
- [email protected]
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