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Gloucestershire Health and Care NHS Foundation Trust
About
At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county.
Support Time & Recovery Worker
Accepting applications until: 30-Sep-2025 23:59
Vacancy status: Open
Accepting applications until: 30-Sep-2025 23:59
Key details
Location
- Site
- Montpellier Unit, Wotton Lawn Hospital
- Address
- Horton Road
- Town
- Gloucester
- Postcode
- GL1 3WL
- Major / Minor Region
- Gloucestershire
Contract type & working pattern
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week
Salary
- Salary
- £27,485 - £30,162 per annum (pro rata)
- Salary period
- Yearly
- Grade
- (Band 4)
Specialty
- Main area
- Criminal Justice Liaison & Diversion
- Interview date
- 13/10/2025
We love what we do and we think you will, too!
At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county.
We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care. We put people at the heart of our services, focusing on personalised care by asking ‘what matters to you’.
We’re passionate about making sure that everyone can contribute to achieving our mission and we are continually working to support healthy and happy high-quality teams in all areas of the Trust.
Our application process aims to understand each candidates knowledge, skills and experience. We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description.
It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC. We discourage over reliance on AI-generated applications as it will lessen your chances of success in securing an interview with us .
Job overview
This role is offered on a permanent basis. The hours are part-time, 22.5 hours per week.
We are seeking to recruit a Band 4 Support Time & Recovery Worker within the Gloucestershire Criminal Justice Liaison & Diversion Service, based at the Montpellier Unit at Wotton Lawn in Gloucester. This is an exciting opportunity to join our long established team covering all areas of the Criminal Justice Services in Gloucestershire.
We are looking for an enthusiastic and dynamic individual to support the team and develop the service to meet the Specification laid out by NHS England.
The service runs a 7 day embedded service in Police Custody, as well as to a busy Magistrates Court. The post holder will support prisoners being released into the local community from prisons located in England under the NHS England RECONNECT Strategy.
You will help develop links with other agencies both public sector and independent in ensuring the clients seen receive the best possible service.
You will need to
- Have experience or knowledge of working with individuals who have been in contact with the criminal justice system
- Ideally will have experience within Adult Mental Health, Substance Misuse or Alcohol Services, Housing and Benefits Agency
- Be willing to work within a challenging environment, and work with multiple criminal justice agencies
- Be part of a team working to improve the experience of service users who may be presenting with health inequalities and vulnerabilities
Advert
Support Time & Recovery Workers are a key part of the Liaison and Diversion process.
Their role is to engage with clients and in doing so, build a trusting relationship to improve engagement and to gain an understanding of their health and social care needs.
Your role will involve:
- Assisting service users to access services to address health vulnerabilities leading improvements in their health and wellbeing.
- Provide help and advice on housing, drug and alcohol support and education, debt management, employment issues and access to Primary Care.
- You will manage a caseload of clients, supporting and encouraging their engagement with services.
- You will develop links with other agencies to enable improved, supported access to services.
- You will work in a variety of different settings which will include custody suite, court, prisons and other locations in the community.
- Part of the role will also include supporting individuals leaving prison and assist their integration back into the community.
The candidate will be required to undergo successful police vetting.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Working for our organisation
We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.
Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:
72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%.
This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.
Detailed job description and main responsibilities
- To work alongside other members of the Criminal Justice Liaison Service (CJLS), with an allocated number of individual service users who have been in contact with the Criminal Justice System (CJS). The post holder with also be required to attend and actively participate in team meetings, training sessions, team and care plan review meetings and supervision as appropriate.
- Ensure that the Data has been accurately recorded by the senior clinicians and ensure that the data set is completed and sent to NHS England each month.
- To attend police custody suites and magistrates’ courts to contribute to mental health assessments, advice, and the delivery of care pathways, for individuals where a potential mental health or other vulnerability has been identified.
- To work with and maintain appropriate engagement for a time limited period, with offenders with mental health problems and other vulnerabilities who are likely to have multiple and complex needs
- To liaise with and assist the Criminal Justice Mental Health practitioners, along with an extensive number of external agencies, with the assessment and short term care planning for service users.
· To network with a wide range of health and social care agencies, to identify and develop a database of local resources, and to understand the impact of stigma that offenders with mental health problems often face in accessing these services.
· To communicate often complex, sensitive and, at times contentious information, where skills of persuasive motivational negotiating, empathy and counselling are required, often in situations where there are barriers to understanding and high stress levels, e.g. Court rooms and Police Custody settings.
- To positively promote independent living of services users within the community. To develop a rapport with service users within appropriate and transparent boundaries.
- Provide regular and practical support to service users and their carers in developing and managing dignity and independence.
- Provide support with daily living by agreeing a support action plan with service users and their appropriate care team.
- Provide information on health promotion, including alcohol brief interventions.
- Help to identify early signs of relapse by reviewing the client’s progress against the support action plan, and alert the appropriate staff involved in the client’s care.
- To maintain adequate records as required by existing procedures, entering appropriate details on the service user’s electronic health records .as necessary.
- Actively promote the rights and responsibilities of service users, engendering empowerment and wellbeing.
- Maintain personal safety and to comply with the Trust’s one working policy.
- Maintain effective time management tools when taking responsibility for a caseload of service users.
- Provide information to the Criminal Justice Mental Health practitioners in order to contribute to audits and monitoring reports.
- Participate in the review and evaluation of the service provided to clients by the ST&R Court Assessment and Advice Service.
- To comply with Trust policies and procedures.
- To undertake such other duties as may be determined from time to time within the general scope of the post.
This role is not eligible for sponsorship as per the Government’s UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas
Applicant requirements
Person specification
Experience
Essential criteria
- High standards of written communication skills with the ability to use email and internet.
Desirable criteria
- Previous experience in mental health care work - willing to undertake full training to achieve NVQ 3 in Health and Social Care.
Experience
Essential criteria
- Previous experience of working in a community setting
- Demonstrable experience of working with a vulnerable client group, including experience of supporting people with mental health problems.
- Experience of working autonomously and managing an individual caseload.
Desirable criteria
- Ability to demonstrate compassion and treat colleagues, patients, carers and relatives with dignity and respect.
- Ability to support recovery Act in a ways that support equality and diversity.
- Must have a valid driving licence and have access to transport with appropriate business insurance in order to travel throughout the Trust, to meet the needs of the service.
- To be able to demonstrate an intuitive and caring nature.
- Experience of working with people with drug and alcohol problems
- Experience of working with people who have had contact with the Criminal Justice Service
Further details / informal visits contact
- Name
- Lowri Jones
- Job title
- Team Manager
- Email address
- [email protected]
- Telephone number
- 0300 421 4812
- Additional information
Other contact:
Andy Webb - Team Manager,
0300421 4812
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