Trac proudly powers the recruitment for
Norfolk Community Health and Care NHS Trust

About
Looking after you locally
Norfolk Community Health & Care NHS Trust (NCH&C) provides community-based NHS health and care via more than 70 locations across Norfolk, as well as providing a specialist Early Supported Discharge service to stroke patients in Norfolk and Suffolk.
Serving a population of nearly 900,000, NHC&C delivers community dentistry, services for children, young people and families, therapies, community nursing, end of life care and specialist nursing, among others. We believe that people are better looked after locally and this belief drives us to work hard to bring expert care to patients in our seven community hospitals, within GP surgeries and in patients’ own homes. Working in the community will provide you with the opportunity to develop longer-term and more personal relationships with patients, carers, and other professionals.
NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an ‘Outstanding’ rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C’s “compassionate, inclusive and effective leadership at all levels”, the CQC observed that our staff are well supported to make positive changes and innovations.
We welcome applications from people who share our values and can help us deliver outstanding care in our local community.
Contact
- Address
- HR Service Support
- Room 218
- Norwich Community Hospital
- Bowthorpe Road
- Norwich
- Norfolk
- NR2 3TU
- Contact Number
- 01603 697444
Registered Nursing Associate - Willow Unit
Accepting applications until: 21-Sep-2025 23:59
Vacancy status: Open
Accepting applications until: 21-Sep-2025 23:59
Key details
Location
- Site
- Norwich Community Hospital
- Address
- Bowthorpe Road
- Town
- Norwich
- Postcode
- NR2 3TU
- Major / Minor Region
- Norfolk
Contract type & working pattern
- Contract
- Permanent
- Hours
- Part time - 30 hours per week
Salary
- Salary
- £27,485 - £30,162 pro rata per annum
- Salary period
- Yearly
- Grade
- (Band 4)
Specialty
- Main area
- Rehabilitation
- Interview date
- 01/10/2025
NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an ‘Outstanding’ rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C’s “compassionate, inclusive and effective leadership at all levels”, the CQC observed that our staff are well supported to make positive changes and innovations.
Norfolk Community Health & Care NHS Trust is committed to continuing to create a modern and inclusive work environment. As part of this commitment we actively promote flexible working opportunities where possible, to meet the needs and wishes of our workforce to maintain and improve their wellbeing. The trust offers a range of flexibility, including flexible working patterns, and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you.
We welcome applications from people who share our values and can help us deliver outstanding care in our local community.
Before applying for this vacancy, please make sure you’re familiar with ongoing GOV.uk sponsorship eligibility criteria which will impact the organisations ability to provide sponsorship, whether this is currently or in the future.
Specifically for band 3 roles within healthcare please be aware of the salary threshold required for a certificate of sponsorship to be granted, and that unfortunately overseas applicants who are new to care will not reach the minimum salary threshold to obtain a certificate of sponsorship and therefore your application will be withdrawn.
Job overview
NCH&C is hiring several multidisciplinary roles within the state-of-the-art new Willow Therapy Unit. Opening at Norwich Community Hospital in 2024, the new facility will provide a supportive and comfortable environment for 48 patients.
The restorative environment at Willow Therapy Unit will enable patients to make steady, step-by-step improvements and gain independence as they prepare to return to the community. Patients will be supported to play an active role in their own care and feel confident about performing daily activities when they leave. Everything down to the room decor, layout, and furniture at Willow Therapy Unit is designed to help patients get home faster - there's even a supervised kitchen where patients can make themselves drinks and snacks.
Healthcare will be delivered by a multidisciplinary team of clinical professionals dedicated to patient recovery and wellbeing.
NCH&C is proud to be a vibrant and inclusive employer of choice in Norfolk. Whatever your role, you can benefit from flexible working, training and career progression opportunities, and a comprehensive wellbeing offering including free staff gyms, free counselling, free physiotherapy, and regular refreshments.
For further information or you wish to have an information discussion, please contact Bianca Bailey, Forest Ward Manager - Willow Therapy Unit [email protected]
Unfortunately we are unable to provide sponsorship for this position.
Advert
Be responsible for delivery of care in a reablement setting and support an environment where all team members are responsible for a reablement ethos using a positive risk-taking approach for patients, their carers and their families.
To support patients being as independent as possible within their functional limits, working as part of a multidisciplinary team within a quality framework to ensure that the highest standards of care are met.
To support and deliver innovation within discharge practice and pathways with system partners including the voluntary sector to ensure that patients experience a seamless transfer of care both into and onward from the unit.
Be responsible for the delivery and co-ordination of care to a named group of patients and work proactively within the team to achieve unit and trust goals and objectives and promote recognised policies, protocols, and guidelines.
Engage with mobile working with SystmOne Optimisation.
Aware of the demand and capacity model which will reflect workload needs at any given time. Working in a flexible manner to meet the needs of the service - deliver actions in line with OPEL status as per on current escalation plan.
Working for our organisation
Find out more about working for our organisation here:
https://heyzine.com/flip-book/2565ae62eb.html
Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills.
Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
Detailed job description and main responsibilities
Clinical
- Assess patients with straightforward requirements based on predetermined department protocols.
- Prepare for, carry out and monitor assessments and treatments in specified clinical areas, and discharge in line with predetermined department protocols.
- Apply competency-based treatment techniques/care to patients with specific conditions under the supervision of a qualified practitioner.
- Modify and progress intervention / treatment using own clinical reasoning, notifying a qualified practitioner accordingly.
- Prepare for and develop individual/group activities to meet defined intervention needs.
- Monitor patients and promptly alert a qualified practitioner when there are unexpected changes.
- Demonstrate problem solving, and contribute to the solution, working with colleagues.
- Make basic judgements on patients response to prescribed treatment, and report findings to a qualified practitioner.
- Plan and prioritise own visits to delegated patients and ensure these are documented in electronic ledgers.
- Ensure patient held records are completed for each visit, and that SystmOne inputting is completed on a daily basis.
- Where there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension, explanations require adjustments in order to gain understanding, consent and concordance.
- Be required to use tact and persuasive skills in order to gain the patients co-operation in their treatment/care/management plan.
- Liaise with GPs, Social Services, inpatient teams, other allied health care professionals and the voluntary sector to ensure identified needs are met and care co-ordinated appropriately.
- To participate in multi-disciplinary/multi-agency meetings as appropriate, e.g. Gold Standard Framework.
- Communicate with patients/carers by exchanging factual information, reassurance, tact and empathy.
- Establish and maintain appropriate working relationships with colleagues, patients, carers and other health care professionals.
- Demonstrate dexterity and coordination when undertaking treatment of patients where accuracy is important, e.g. taking blood sugars, venepuncture, supervising transfers and passive exercises.
- Be responsible for ensuring equipment is used safely, following appropriate training, and that it is maintained appropriately.
- Contribute to the requisitioning of supplies and equipment through electronic ordering systems.
- Work predominantly independently on specified tasks, with regular clinical support and supervision by a qualified practitioner.
- Demonstrate an awareness and understanding of consent and gain consent as appropriate following department policy.
- Share responsibility for maintaining store cupboards, pool cars, cleaning specialist equipment and general housekeeping tasks.
- Share responsibility for indirect patient contact tasks, such as, answering telephones, arranging appointments, processing referrals and inputting activity data.
- Will be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies.
- Demonstrate basic IT and standard keyboard skills.
Clinical Nursing Competencies
- Develop and maintain key competencies in order to support planned and unplanned care teams within own scope of practice.
- Achieve competency in key skills including but not limited to, wound care, medication administration, continence management, palliative care skills and holistic assessments.
Professional
- To be an active member of the in-service training programme by attendance at and participation in staff meetings, training sessions, courses and reflective practice.
- To participate in the staff appraisal scheme as an appraisee, maintaining a dynamic personal development plan.
- To demonstrate an awareness of clinical governance and risk management and apply to work situations.
- To provide peer support to other carers.
- To develop competencies to enhance practice and ability to meet needs of patients and the service.
Person Specification
Qualifications
Essential
- Registered Nursing associate on the NMC register
- Nursing Associate Foundation Degree qualification
Experience
Essential
- Experience of working Community Health care setting (including primary care)
Skills, Abilities and Knowledge
Essential
- Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team
- Insight into how to evaluate own strengths and development needs, seeking advice where appropriate
- Understanding of the scope of the role of the Nursing Associate in context of the team and the organisation, and how the role may contribute to service development
- Evidence of time management skills and ability to prioritise
- Intermediate IT skills
- Ability to deal with nonroutine and unpredictable nature of the workload and individual patient contact
- Ability to move between sites working across health and social care as required by the needs of the service
- Ability to work on own initiative
- Ability to take part in reflective practice and clinical supervision activities
- Knowledge of when to seek advice and refer to a registered care professional
- Understanding of the importance of the promotion of health and wellbeing (Making Every Contact Count)
Communication
Essential
- Ability to communicate with members of the public and health and care providers.
- Able to communicate effectively in written and verbal English Language
- Courteous, respectful and helpful at all times
Personal and People Development
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults.
Personal Atributes
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
Desirable
- Knowledge of lone working.
Other
Essential
- Ability to work a variety of shift patterns
- For Community Posts only Must hold full and valid driving licence and have access to a vehicle
Equal Opportunities - We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. Additionally, people with disabilities that fall under the Disability Confident Scheme will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). All sites are Smoke Free.
If you need this application in an offline format, please let us know.
Immigration Status - Norfolk Community Health & Care NHS Trust is a diverse employer and welcomes all job applications. However, potential applicants should note that although the Trust is registered with the Home Office as a sponsor organisation for migrant workers, sponsorship can only be offered against Skilled Worker visas. If you are an applicant from outside the UK and do not already hold a self-gained right to work, we recommend you check the Home Office eligibility requirements before making an application.
Please note: Although we are a registered sponsor organisation, we are unable to offer sponsorship for some job roles, and this will be identified through filtering questions at the start of any job application on the Trac recruitment system.
Redeployment - Please note that in the first instance priority for this vacancy will be given to NCH&C staff who are on the Trusts Redeployment Register.
DBS - If this post is subject to a Disclosure and Barring Service (DBS) check and you are not a current employee of Norfolk Community Health and Care NHS Trust or being recruited as an Apprentice then the cost of the DBS check will be automatically removed from your first month’s salary. However if you are registered with the update service this may not be required.
Closing and Interview Dates -This vacancy may close early if sufficient applicants are received.
Data Protection - A privacy notice detailing how we will handle your data is attached to this advert as a document. Your application will be transferred to our recruitment management system (Trac) once the advert has closed and you will receive notification then detailing how Trac will handle your data.
On April 1st 2025, the Boards of Norfolk Community Health and Care NHS Trust and Cambridgeshire Community Services NHS Trust will come together to deliver services as a group, with a singular board operating across both organisations. Both trusts are high performing specialist community health and care providers working in the East of England. Both have a strong track record, with the highest ratings from the Care Quality Commission, best in class NHS staff survey outcomes, and a decade of experience in innovation and clinical development.
The group model provides health and care services to a population of 3.2 million in their homes and neighbourhoods. We provide care that supports people from the very beginning to the very end of their lives.
We will remain two separate employers until further notice, and this role being advertised will be employed by Norfolk Community Health and Care NHS Trust.
Applicant requirements
Person specification
Qualifications
Essential criteria
- Registered Nurse Associate on the appropriate part of the NMC Register
- Nursing Associate Foundation Degree qualification
Desirable criteria
- Working towards Degree
Experience
Essential criteria
- Experience of working Community Health care setting (including primary care)
Desirable criteria
- Appropriate short clinical skills e.g. venepuncture
Skills, Abilities and Knowledge
Essential criteria
- Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team
- Insight into how to evaluate own strengths and development needs, seeking advice where appropriate
- Understanding of the scope of the role of the Nursing Associate in context of the team and the organisation, and how the role may contribute to service development
- Evidence of time management skills and ability to prioritise
- Intermediate IT skills
- Ability to deal with nonroutine and unpredictable nature of the workload and individual patient contact
- Ability to move between sites working across health and social care as required by the needs of the service
- Ability to work on own initiative
- Ability to take part in reflective practice and clinical supervision activities
Desirable criteria
- Understanding of the importance of the promotion of health and wellbeing (Making Every Contact Count)
Communication
Essential criteria
- Ability to communicate with members of the public and health and care providers.
- Able to communicate effectively in written and verbal English Language
- Courteous, respectful and helpful at all times
Personal Atributes
Essential criteria
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of adults, children and young people/vulnerable adults.
Desirable criteria
- Knowledge of lone working.
Other
Essential criteria
- Ability to work a variety of shift patterns
- Must hold full and valid driving licence and have access to a vehicle
Further details / informal visits contact
- Name
- Bianca Bailey
- Job title
- Ward Manager- Willow Unit
- Email address
- [email protected]
- Telephone number
- 01603 272 500
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