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Birmingham Community Healthcare NHS Foundation Trust

About
We provide high quality, accessible and responsive community and specialist services within Birmingham and the West Midlands. We deliver over 100 clinical services, out in peoples homes and in over 200 hospitals, health centres and clinics. We provide services for adults, children, people with learning disabilities, those with rehabilitation needs and also dental services.
Contact
- Address
- Birmingham Community Healthcare NHS Trust
- Priestley Wharf
- 20 Holt Street
- Birmingham
- West Midlands
- B7 4BN
- Contact Number
- 0121 466 6000
Band 6 Single Point of Access Clinician
Accepting applications until: 17-Sep-2025 23:59
Vacancy status: Open
Accepting applications until: 17-Sep-2025 23:59
Key details
Location
- Site
- Priestley Wharf
- Address
- Holt Street
- Town
- Birmingham
- Postcode
- B7 4BN
- Major / Minor Region
- Birmingham & The Black Country
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time
Salary
- Salary
- £38,682 - £46,580 per annum
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 6)
Specialty
- Main area
- Nursing
Job overview
An exciting opportunity has arisen to be part of a brand-new Single Point of Access (SPA) service designed to transform how we deliver care and support to our patients across urgent care and community services. This is your chance to shape a pioneering, person-centred service right from the start!
The SPA will act as the central hub for coordinating clinical referrals, triaging urgent needs, providing advice and directing patients to the right services at the right time. Whether you're answering a call, reviewing referrals, or coordinating rapid support, you will play a key role in ensuring patients and professionals receive timely, efficient, and compassionate responses.
Why Join Us?
· Work alongside WMAS and other system partners to deliver joined-up care
· Be part of a dynamic, forward-thinking multidisciplinary team
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· Access to full training and ongoing CPD tailored to your role
· Opportunities for career progression as the service expands
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· Help reduce pressure on emergency services by ensuring safe, timely care pathways
we’re looking for motivated, compassionate, and solution-focused individuals with excellent communication skills and a passion for integrated care. You’ll thrive in a fast-paced environment and be confident in handling referrals, liaising with clinical teams, and putting patients at the centre of everything you do.
Advert
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Work in accordance with their professional code of conduct.
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Be aware of and adhere to BCHC policy and procedures.
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Ensure evidence-based care is practiced and always promoted using triage tools safely by exercising clinical judgement and expertise.
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Act as a first contact, exercising a high degree of professional autonomy and critical judgement in providing complex clinical triage assessment for patients referred with acute and long-term condition needs through a range of consultation mediums. Provide advanced assessment skills to recognise red flags and escalate promptly balancing patient safety, service guidelines and patient preference.
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With support from Advanced Clinical Practitioners and Clinical Practitioners initiate investigations, interpret diagnostic results, plan, manage and evaluate care where appropriate/necessary.
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Make direct referrals as appropriate for medical assessment and diagnostic procedures within agreed pathways. |
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Signpost, refer and support access to health services to reduce inappropriate attendances and admissions to A&E.
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Actively promote participation by the team in current quality initiatives for example, falls prevention.
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Safeguard individuals from abuse by reporting any incidents involving potential or actual abuse and acting upon concerns immediately.
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Promote health by collaborative working with patients and their relatives.
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Working for our organisation
To provide clinical expertise within the Single Point of Access to reduce unnecessary hospital admissions and contribute to effective admission avoidance and facilitate early hospital discharge. This includes effective history taking, clinical triage, and the implementation of a range of care services for patients with acute and long-term conditions.
The post holder will work in partnership with patients, carers and other health and social care agencies to promote independence and develop individual plans of care relevant to patient need.
The post holder will be expected to work multi professionally, support other team members’ roles and contribute to the future development of the service providing professional advice and appropriate training to others in the multi-disciplinary service.
The post holder will be expected to rotate into clinical teams periodically to remain up to date with the changing landscape of community services and maintain face to face clinical practice.
The post holder will be expected to work within a flexible working pattern over a 7-day week.
Detailed job description and main responsibilities
Develop and empower all members of your team to perform to high standards and innovate.
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Ensure supportive staff management arrangements are in place and carry out personal development reviews for direct reports. Ensure all staff in team/s have annual PDRs. Resulting in specific objectives and effective personal development plans in line with the Knowledge and Skills Outline Framework.
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Develop staff knowledge and skills to promote equality and diversity and address inequalities both in employment and service delivery. Ensure specific equality objective are included in PDRs.
5. Develop a working culture that ensures Health and Wellbeing and promotes a ‘Great Place to Work’ and learning for staff.
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Provide cover for colleagues as required and deputise for the Band 7 Practitioner, contributing to the day-to-day organisation of service delivery.
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To highlight circumstances giving cause for concern in relation to patient care, health and safety and follow Trust procedure regarding the reporting of incidents.
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UK Home Office Visa Sponsorship requirements
In accordance with UK Home Office requirements, Band 2 clinical and non-clinical roles and Band 3 Non-Clinical roles are not eligible for sponsorship.
Please note that the majority of non-clinical roles (Agenda for Change Band 3 - 6) with the exception of those which appear on this list - link, will not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK.
All non-clinical roles (Agenda for Change Bands 7 - 9) that meet the prescribed skill level (RQF 6) and salary threshold will be eligible for sponsorship.
The Trust will accept applications from candidates who can evidence their right to work in the UK or via alternative visa routes.
Disability Confident Employer and Guaranteed Interview Scheme
BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification. We encourage applicants to submit their applications and to request any reasonable adjustments where required.
Equality, Diversity and Inclusion
As part of our ongoing commitment to being a Great Place to Work, we actively foster and support a workplace culture that is inclusive and equitable for all staff, patients and service users.
We are dedicated to creating an inclusive environment where everyone feels welcomed and valued. We encourage applications from individuals of all backgrounds, including those with diverse abilities, experiences, and perspectives.
We are also dedicated to supporting the career progression of colleagues from underrepresented backgrounds into this role and more senior roles within the Division and the wider organisation.
Promoting Workforce Equality
In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.
The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.
Flexible Working
Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.
In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a ‘Great Place to Work’. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!
Using Artificial Intelligence
Birmingham Community Healthcare NHS Foundation Trust acknowledges Artificial Intelligence (AI) or Generative AI (GenAI) tools such as ChatGPT, Claude, Copilot, Gemini etc; are powerful tools that can help you in various stages of your job application and how they can be used in certain circumstances during your application process with BCHC. You can read more about acceptable use on our internet pages here
Benefits of working for us:
- Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
- Attractive relocation payment if you relocate to the local area.
- Discounts for local and national retailers
- Dedicated well-being services for all employees
- Flexible working where possible
Applicant requirements
Person specification
Job specific
Essential criteria
- Other job requirements Hold a full, valid, UK driving licence and have access to a vehicle. Willing to work flexible hours including weekends and Bank Holidays as part of a rota Ability to work across various sites in Birmingham
Job specific
Essential criteria
- Registered Nurse Level 1 (Adult) / AHP HCPC Registration.
- Evidence of up-to-date post registration education relevant to the role.
- Significant experience as a registered nurse / clinician including working in a rehabilitation setting or care of the older adult.
- Experience working as a registered nurse in the community.
- Significant experience working with a variety of patients presenting with varying conditions.
- Skills to organise team workload and prioritise.
- Computer literacy skills.
Desirable criteria
- Experience of working in a multi-professional/multi-agency environment.
- Previous experience of supporting or managing change
- Experience of Coaching & mentoring.
- Ability to work across various sites in Birmingham
Further details / informal visits contact
- Name
- Michelle Price
- Job title
- Service Clinical Manager for ICG (UCR/CCC)
- Email address
- [email protected]
- Telephone number
- 07874 890555
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