Trac proudly powers the recruitment for
University Hospitals of Leicester NHS Trust
About
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
Contact
- Address
- University Hospitals of Leicester
- G58/G59 Block A Penn Lloyd Building
- County Hall
- Leicester
- Leicestershire
- LE3 8RA
Digital & Data Project Support Officer
Accepting applications until: 30-Dec-2025 23:59
Vacancy status: Open
Accepting applications until: 30-Dec-2025 23:59
Key details
Location
- Site
- Leicestershire County Hall
- Address
- Groby Road, Glenfield
- Town
- Leicester
- Postcode
- LE3 8RA
- Major / Minor Region
- Leicestershire
Contract type & working pattern
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
Salary
- Salary
- £31,049 - £37,796 per annum
- Salary period
- Yearly
- Grade
- (NHS AfC: Band 5)
Specialty
- Main area
- Digital & Data
AI tools like chatbots and virtual assistants can support you as you complete your application. For example, they can check for spelling or grammar errors, or help you to decide what to include.
But they shouldn’t replace your own responses or be used to write the application for you.
Relying too much on AI can negatively impact your chances of success, because automatically generated answers:
- might not be specific or relevant enough to address the criteria in the recruitment profile
- often seem generic and not personalised enough – an AI response won’t show your unique voice and perspective
- could misrepresent information about you, such as your qualifications, skills and experience
We monitor applications for any behaviour that could create an unfair advantage, and we check all references carefully. You are likely to be tested on your experience at interview, so be honest and make sure all the information in your application is correct.
Job overview
The post holder will be responsible for providing high-quality programme support within the Digital & Data Portfolio at UHL. The post holder will provide the structure; governance process and critical challenge for the programme of work undertaken by the Digital & Data programme and report on progress, key issues and risks to enable key decisions and actions to be taken in a timely manner.
The role is pivotal in supporting the Digital & Data Team, acting as the first point of contact for queries from multiple stakeholders about the progress of programmes and projects undertaken across the service.
Responsibilities include: Administration, coordination, maintaining standards on all projects, providing general project support records, as well as general administrative duties. Working as an autonomous team member you should be able to plan and prioritise work effectively. You will also be part of a dynamic multidisciplinary team you will report to the PMO Delivery Assurance Manager and work closely with the Programme Managers for projects you are supporting.
The role requires proactivity, strong communication, and excellent written skills. Previous NHS experience and an understanding of how the organisation works is an advantage and knowledge of projects is an a desirable. We support new ways of working and all staff are expected to contribute and identify ways in which the way we work can be improved.
There is a expectation to be onsite 2 days a week.
Advert
• Be responsible and accountable for the project management information systems, including the integrity of the data, inputting and reporting on the data held for the needs of the project.
• Be responsible for the configuration, setting up and maintaining of project files including a Project Portfolio.
• Complete work stream templates, which include action lists and aims and objectives of the work stream.
• Follow-up and facilitate all actions allocated to members within a programme.
• Arrange meetings and workshops for all work streams including the programme for final presentations with the Executive Board.
• Track performance times and escalate exceptions to the project team.
• Provide effective diary management, through the co-ordination and arrangement of meetings, taking of minutes and preparing accurate first drafts to present to the relevant Chair, making appropriate meeting room bookings, providing refreshments and ensuring relevant papers are co-ordinated in terms of collation, circulation and printing in a timely manner.
• Maintain manual and electronic filing systems accurately.
• Be responsible for all required drafting and typing of correspondence, reports and presentation materials.
• Provide support as necessary to the Digital & Data Team in the overall planning, presentation, progression and monitoring of key projects.
Working for our organisation
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
https://www.uhleicester.nhs.uk
Detailed job description and main responsibilities
• Support implementation of projects, services, initiatives through timely and relevant information analysis and administrative support, in accordance with the agreed priorities of the team.
• Attend meetings and accurately record discussions in concise, clear minutes.
• Capture actions within meetings and update, maintain action logs.
• Organise and manage the logistics of events and meetings, and assist in the diary management requirements of individuals in connection with portfolio of work.
• Provide high quality project, service, initiative and administrative support including information and analysis, and general reporting.
• Engage and work collaboratively with colleagues and senior stakeholders.
• Assist in producing and updating key documents (using full suite of Microsoft Office tools) including presentations, programme risk and issue logs, risk reports, progress reports, dependency logs and action logs.
• Attend programme and team meetings, supporting forward agenda planning, coordinating contributions to papers, preparing papers and presentations, taking high-level minutes, tracking actions.
• Provide high quality support to the Programme/Project Lead to ensure that the tasks and activities are planned, managed and delivered effectively.
• Send information to internal and external stakeholders.
• Establish and maintain files, folders, SharePoint, and websites.
• Manage enquiries on behalf of the team.
• Work in an integrated manner with the local teams.
• Ensure all activities meet organisational standards using a range of electronic tools, including Microsoft Office suite of applications.
• Be flexible and support the programme teams as and when required with ad hoc requests and additional duties.
• Assist with co-ordinating resources effectively, ensuring that project documentation is prepared and shared in accordance with project timetables and deadlines.
• Ensure that change management is supported effectively by working with relevant programme teams and key stakeholders within the business.
• Maintain and update the Project’s tracker database.
• Work closely with clinical and non-clinical colleagues within the Department and other multi-disciplinary teams and agencies.
• Provide training on business / project systems to clinicians, management and staff at all levels as required.
(Please refer to the job description/person specification for further details on the role)
Additional Information
Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the publishing closing date if we receive a sufficient number of completed application forms.
Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you.
UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria.
Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.
UHL is committed to helping colleagues balance the demands of both their work and personal needs through flexible working arrangements wherever reasonably practicable and subject to service needs.
Disclosure and Barring Service Check
Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check.
The Trust will pay for the check initially and the money will then be deducted from your salary over a three month period commencing on your first month's payment.
The current price of a check is £38 for an enhanced and £18 for a standard check.
COVID 19 Risk Assessment
Due to the current Covid pandemic we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks that will be carried out if you receive a conditional offer.
The risk assessment is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being particularly vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters to the Trust as well as current staff, patients and visitors.
If it is identified that you are within a vulnerable category, we will endeavor to make reasonable adjustments to accommodate this through discussions with both Occupational Health and your recruiting manager.
Covid Vaccination Status
Covid-19 vaccination remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We therefore continue to encourage our current and potential colleagues to get vaccinated.
University Hospitals of Leicester NHS Trust holds the principles of equality, diversity and inclusion at the heart of everything it does and all that it stands for. We are committed to developing a workforce that is representative of the community we serve. We welcome applications from the diverse community of Leicester, Leicester and Rutland, to help deliver healthcare services that meets the needs of our diverse communities.
Person specification
Experience
Essential criteria
- Experience in a project support / office role
- Expertise in business information and analytical skills
- Strong administrative skills
- Demonstrate initiative to deal with challenges
- Working in a health environment
Desirable criteria
- Experience in establishing collaborative working relationships with a wide range of internal and external stakeholders.
Training & Qualifications
Essential criteria
- • Good level of educational attainment to degree level in a related field, or equivalent demonstrable experience.
- • Prince 2 Foundation or equivalent experience of working in a project environment
- • Continuing personal and professional development.
- • Evidence of management of complex data on a large scale.
- • Extensive experience of working in a large scale environment such as the NHS.
Desirable criteria
- • PRINCE2 qualification or equivalent experience of working in a project environment
- • Knowledge of the NHS strategy towards IT Systems and EPR.
- • Principles, methods, techniques and tools for effective project management
- • Familiar with project development life cycle and typical problems associated with the implementation of Digital & Data systems
Communication and relationship skills
Essential criteria
- Ability to develop strong relationships and good communication skills to individuals and large groups.
- Demonstrates excellent formal and informal communication abilities, orally and in writing, when dealing with colleagues, clients, and customers at all levels of seniority
- Ability to present complex data
- Negotiating and influencing others
- Ability to manage conflict
Desirable criteria
- • Shows mature understanding of the relationship of their specialisation and its responsibilities to the directorate/ organisation business as a whole.
Skills
Essential criteria
- Familiar with, uses effectively and can select appropriately from applicable methods, procedures and standards
- Has a good appreciation of the wider field of Digital & Data outside their own their own specialisation
Desirable criteria
- • Has developed a good broad understanding of computer system architecture and techniques
Planning and organisation skills
Essential criteria
- Demonstrable organisational skills
- Basic Project Management skills
- Record of delivering to deadlines
- Able to prioritise and manage own workload with minimal supervision
- Ability to respond to sudden demands
Desirable criteria
- • PRINCE project management
- • risk management
- • working with automated tools i.e. MS Project
- • project quality management
- • Delivering or supporting projects
Other requirements specific to tole
Essential criteria
- Breadth of ability across Excel, Word and PowerPoint
- A ‘can do’ (and ‘will do’) attitude
Analytical and Judgement skills
Essential criteria
- • Takes a high degree of accountability for self-controlled work
- • Provides guidance for less experienced colleagues.
- • Functions effectively, productively and meets time and quality targets across tasks within scope of using available tools, methodologies and/ or equipment with reference to others only by exception.
- • Demonstrates a systematic, disciplined and analytical approach to problem solving.
- • Is able to absorb rapidly new technical information as required.
- • Analytical thinking.
Desirable criteria
- • Ability to understand complex financial and clinical data
Equality, Diversity and Inclusion
Essential criteria
- • Able to demonstrate a commitment and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
Other requirements specific to the role
Essential criteria
- • Breadth of ability across Excel, Word and PowerPoint.
- • A ‘can do’ (and ‘will do’) attitude
Desirable criteria
- • Principles, methods, techniques and tools for effective project management
- • Familiar with project development life cycle and typical problems associated with the implementation of Digital & Data systems
- • Shows a genuine interest in projects & programmes and a commitment to providing a quality service to customers
Commitment to Trust Values and Behaviours
Essential criteria
- Must be able to demonstrate behaviours consistent with the Trust’s Values and Behaviours
Further details / informal visits contact
- Name
- Reena Vaghela
- Job title
- PMO Delivery Assurance Manager
- Email address
- [email protected]
If you have problems applying, contact
- Address
- Paget house, 2 West street
- Leicester
- Please select region, state or province
- LE1 6XP
- Telephone
- 0116 502 7298
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